Front staff very friendly upon arrival and utilized their business center to print out some maps. Room was very spacious, and beautifully decorated and very modern. Top notch on the cleanliness. Bed was very comfortable and got a great nights sleep. Was worried about some reviews noting the trains near hotel but I never heard them and I was located...
More
We like:
-good location (only minutes drive to supermall, walmart, restaurants....)
-good free hot breakfast
-nice indoor swimming pooi
-newly renovated room
We do not like:
-if go to The Comma shopping mall at night time, it was hard to drive through the dark and sloppy road
-staff not helpful (we requested a king size bed as we had a...
More
We really appreciate you taking the time to tell us about your stay. I am really sorry we were not able to honor your request for a king. I am not quite sure how Hotwire works. I don't know if you are able to choose 1 King or 2 Queens..... Please feel free to call us direct the next time...
More
good bang for the buck the rooms were clean and bed comfortable they had an in-door pool and free breakfast for 2 thats a savings of $20 right there staff was freindly and helpful would recommend this hotel for a good value.
Thank you so much for the positive feedback. We really appreicate you staying with us. Thank you for the comment about breakfast.
Khara
More
Have written about this hotel before and am writing again because I think they are upgrading. the bed was very comfy, rooms are huge, breakfast warm and plentiful and easy access to the Supermall and I-5 (about 7 minutes away). sure you can pay more and be in the middle of a lot of congestion but for the cost and...
More
Thank you! Thank you! Thank you for the wonderful response. I really appreciate you taking the time to write us another review! Please feel free to email or call me anytime if there is anything I can do to make your stay more enjoyable. I really value guest opinions especially those who are staying with us frequently! All my information...
More
This place is OK if you are passing through and just need a basic clean room. I feel it's overpriced for what you get. The quality of the place is just cheap. Sounds in the hallway are loud in your room. The finishes in the room are cheap and the rooms just feel sterile, dull and boring. The location is...
More
I really don't know what to say. I'm very sorry you feel this way. We value each and every guests opinion good, bad, or indifferent. Thank you for being honest. Khara
More
My Mom and I attended a nearby conference. We booked the "family room". Acutally 2 rooms + bathrrom. 1 king bedroom with easy chair and door - the other room a wide vanity, a very large cabinet with microwave and refirg with storage and granit like top, sofa, large modern desk and chair, reading chair and king bed. Only one...
More
O my gosh! Thank you so much for taking the time to write such a wonderful review. We appreciate it SO much. Thank you again for staying with us.
Khara
More
The lobby is very nice and beautifully decorated. The front desk staff was very friendly. The rooms were a little outdated but clean. There was a strong fragrance in the hallway. Location is convenient to Muckleshoot Casino but that was about it. The location left me a little uncomfortable staying here by myself.
Thank you so much for the review. I'm really sorry that you felt our rooms were a little outdated. If you have any specific suggestions please feel free to fill out our survey on our website. We take recommendations very seriously and the survey goes directly to the owners. I'm also very sorry you felt uncomfortable as far as the...
More
I will never stay here or recommend this hotel. My cousin and i stayed here this past weekend on Dec 3 and let start by telling you I have never stayed at a hotel where their employees are allowed to use the pool and Drink while guest are present. The reason I know he is an employee was because the...
More
We do not tolerate this kind of behavior at all. Employees are never allowed to use any of our facilities. I did review the cameras in the pool area just to make sure. Thank you for bringing these issues to my attention. I really appreciate you looking out for us. Thank you again.
Khara
More
I was so happy when I entered the foyer of this Best Western! Excellent service at Front Desk by two female employees. I just upped my status and was given a special treat when checking in. Also, there were free nachos and burritos for dinner and free beer as well! My room was amazing. I had a king-size bed that...
More
I absolutely LOVE guests like you!!!!!!! Thank you - Thank you - Thank you!
Khara
More
On our first night we were kept up all night by the fridge that kept coming on and off every 10 minutes or so and vibrating very loudly. We discovered that it wasn't working the next morning when none of our things were cold. When I asked if we could change rooms as none of us had slept, they explained...
More
Thank you for expressing your concerns. We are so very sorry. We will use this review as a training tool to insure this does not happen to future guests.
Khara
More
If you own or manage BEST WESTERN PLUS Peppertree Auburn Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
19 Reviews
12 Reviews
15 Reviews
