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BEST WESTERN PLUS Peppertree Auburn Inn

401 8th Street SW, Auburn, WA 98001-5901
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BEST WESTERN PLUS Peppertree Auburn Inn
Ranked #2 of 7 hotels in Auburn
4.0 of 5 stars 63 Reviews
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63 reviews from our community

    Trip type
Traveller rating
    28
    18
    5
    9
    3
Date Rating
Denver, Colorado
Senior Contributor
23 reviews 23 reviews
Reviews in 13 cities Reviews in 13 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 27 April 2012

Front staff very friendly upon arrival and utilized their business center to print out some maps. Room was very spacious, and beautifully decorated and very modern. Top notch on the cleanliness. Bed was very comfortable and got a great nights sleep. Was worried about some reviews noting the trains near hotel but I never heard them and I was located... More

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new westminster
Senior Contributor
23 reviews 23 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 18 April 2012

We like: -good location (only minutes drive to supermall, walmart, restaurants....) -good free hot breakfast -nice indoor swimming pooi -newly renovated room We do not like: -if go to The Comma shopping mall at night time, it was hard to drive through the dark and sloppy road -staff not helpful (we requested a king size bed as we had a... More

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Khara Nixon, Manager at BEST WESTERN PLUS Peppertree Auburn Inn, responded to this review
26 April 2012

We really appreciate you taking the time to tell us about your stay. I am really sorry we were not able to honor your request for a king. I am not quite sure how Hotwire works. I don't know if you are able to choose 1 King or 2 Queens..... Please feel free to call us direct the next time... More

Vancouver, British Columbia, Canada
Contributor
16 reviews 16 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 10 April 2012

good bang for the buck the rooms were clean and bed comfortable they had an in-door pool and free breakfast for 2 thats a savings of $20 right there staff was freindly and helpful would recommend this hotel for a good value.

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Khara Nixon, Manager at BEST WESTERN PLUS Peppertree Auburn Inn, responded to this review
26 April 2012

Thank you so much for the positive feedback. We really appreicate you staying with us. Thank you for the comment about breakfast. Khara More

Kennewick, Washington
Top Contributor
53 reviews 53 reviews
Reviews in 32 cities Reviews in 32 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 3 April 2012

Have written about this hotel before and am writing again because I think they are upgrading. the bed was very comfy, rooms are huge, breakfast warm and plentiful and easy access to the Supermall and I-5 (about 7 minutes away). sure you can pay more and be in the middle of a lot of congestion but for the cost and... More

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Khara Nixon, General Manager at BEST WESTERN PLUS Peppertree Auburn Inn, responded to this review
17 April 2012

Thank you! Thank you! Thank you for the wonderful response. I really appreciate you taking the time to write us another review! Please feel free to email or call me anytime if there is anything I can do to make your stay more enjoyable. I really value guest opinions especially those who are staying with us frequently! All my information... More

1 review
2 of 5 stars Reviewed 29 March 2012 via mobile

This place is OK if you are passing through and just need a basic clean room. I feel it's overpriced for what you get. The quality of the place is just cheap. Sounds in the hallway are loud in your room. The finishes in the room are cheap and the rooms just feel sterile, dull and boring. The location is... More

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Khara Nixon, General Manager at BEST WESTERN PLUS Peppertree Auburn Inn, responded to this review
1 April 2012

I really don't know what to say. I'm very sorry you feel this way. We value each and every guests opinion good, bad, or indifferent. Thank you for being honest. Khara More

Los Angeles, California
Top Contributor
98 reviews 98 reviews
Reviews in 54 cities Reviews in 54 cities
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 8 March 2012

My Mom and I attended a nearby conference. We booked the "family room". Acutally 2 rooms + bathrrom. 1 king bedroom with easy chair and door - the other room a wide vanity, a very large cabinet with microwave and refirg with storage and granit like top, sofa, large modern desk and chair, reading chair and king bed. Only one... More

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Khara Nixon, Manager at BEST WESTERN PLUS Peppertree Auburn Inn, responded to this review
10 March 2012

O my gosh! Thank you so much for taking the time to write such a wonderful review. We appreciate it SO much. Thank you again for staying with us. Khara More

Hayden, Alabama
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed 9 January 2012

The lobby is very nice and beautifully decorated. The front desk staff was very friendly. The rooms were a little outdated but clean. There was a strong fragrance in the hallway. Location is convenient to Muckleshoot Casino but that was about it. The location left me a little uncomfortable staying here by myself.

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Khara Nixon, Manager at BEST WESTERN PLUS Peppertree Auburn Inn, responded to this review
11 January 2012

Thank you so much for the review. I'm really sorry that you felt our rooms were a little outdated. If you have any specific suggestions please feel free to fill out our survey on our website. We take recommendations very seriously and the survey goes directly to the owners. I'm also very sorry you felt uncomfortable as far as the... More

Kent
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 December 2011
2
people found this review helpful

I will never stay here or recommend this hotel. My cousin and i stayed here this past weekend on Dec 3 and let start by telling you I have never stayed at a hotel where their employees are allowed to use the pool and Drink while guest are present. The reason I know he is an employee was because the... More

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Khara Nixon, Manager at BEST WESTERN PLUS Peppertree Auburn Inn, responded to this review
11 January 2012

We do not tolerate this kind of behavior at all. Employees are never allowed to use any of our facilities. I did review the cameras in the pool area just to make sure. Thank you for bringing these issues to my attention. I really appreciate you looking out for us. Thank you again. Khara More

salem, oregon
Senior Contributor
30 reviews 30 reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 19 November 2011

I was so happy when I entered the foyer of this Best Western! Excellent service at Front Desk by two female employees. I just upped my status and was given a special treat when checking in. Also, there were free nachos and burritos for dinner and free beer as well! My room was amazing. I had a king-size bed that... More

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Khara Nixon, Manager at BEST WESTERN PLUS Peppertree Auburn Inn, responded to this review
16 December 2011

I absolutely LOVE guests like you!!!!!!! Thank you - Thank you - Thank you! Khara More

North Vancouver, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 16 November 2011

On our first night we were kept up all night by the fridge that kept coming on and off every 10 minutes or so and vibrating very loudly. We discovered that it wasn't working the next morning when none of our things were cold. When I asked if we could change rooms as none of us had slept, they explained... More

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Khara Nixon, Manager at BEST WESTERN PLUS Peppertree Auburn Inn, responded to this review
16 December 2011

Thank you for expressing your concerns. We are so very sorry. We will use this review as a training tool to insure this does not happen to future guests. Khara More

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Additional Information about BEST WESTERN PLUS Peppertree Auburn Inn

  • Best Western Auburn
  • Auburn Best Western
Address: 401 8th Street SW, Auburn, WA 98001-5901
Price range (per night):* 122 AUD - 131 AUD

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BEST WESTERN PLUS Peppertree Auburn Inn
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