We have stayed at this hotel before and never had a problem, but this time was awful!
We stayed for 2 nights May 18/19 2012..with three rooms booked. The rooms we got was so small it barely fit the bed, and two people. Where to start so many things wrong with this place. The bolt on the door did not...
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I do apologize that your stay was anything less then satisfactory. We have been striving to improve our service these last couple months and it is unfortunate that this was not showcased during your stay. I have spoken with my staff regarding this matter and can assure you it is being handled properly. Thank you for taking the time to...
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We were warmly greeted by a woman at the front desk who was very helpful for the 2 nights we were there. She gave us the key to our room which had not been cleaned yet but quickly gave us keys for a clean room 2 doors down. The room was just right for my 3 kids and I. A...
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Hello,
I am so happy to hear you had a good stay and we cant wait to see you again . I do have to say i cant apologize enough regarding your bathroom area i will be bringing this up with my houskeeping staff so it does not happen agian. We are in thre middle of training them and your...
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