We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 4 Airway Heights hotels »

Northern Quest Resort & Casino

100 N. Hayford Road, Airway Heights, WA 99001
Hotel amenities
Northern Quest Resort & Casino
4.5 of 5 stars 75 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

75 reviews from our community

    Trip type
Traveller rating
    50
    14
    2
    3
    6
Date Rating
Thompson Falls, Montana
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 27 May 2012 NEW

My husband and I stayed for two nights in celebration of our anniversary. We ate at four of the restaurants onsite. Masselow's was awesome! We enjoyed a steak and lobster dinner, smoked salmon eggs Benedict (twice). Fat Burger and their Italian quick serve restaurants did not disappoint. The Asian Noodle restaurant was our least favorite as the Pho soup had... More

Was this review helpful? Yes
See 2 more reviews by FallsMotelMT for Airway Heights
Northern Quest, Manager at Northern Quest Resort & Casino, responded to this review
29 May 2012

Happy Anniversary! We are honored you chose to spend it with us at Northern Quest Resort & Casino. Chef Bob, the culinary genius behind our AAA four-diamond rated Masselow’s restaurant, will be thrilled to hear to hear you enjoyed your special dinner. Fatburger and Villa Fresh Italian Kitchen are also delicious choices. We are sorry you didn’t enjoy the pho... More

Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 22 May 2012

This is a very clean and beautiful place to stay. The rooms are great and the amenities are awesome. They have a Keurig coffee maker in each room plus two bottles of water that are complimentary. Not only do you get them on your first day, but they re-stock both every day you stay. I'm used to some hotels only... More

Was this review helpful? Yes
Northern Quest, Manager at Northern Quest Resort & Casino, responded to this review
25 May 2012

We appreciate your review and will pass along your compliments to our staff. Some of our guests are so surprised that the water bottles are free, they call the front desk to see if there’s been some sort of mistake! Besides the water, we’re also proud to offer a variety of other complimentary amenities, including Wi-Fi access, daily newspaper delivery,... More

Idaho
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 May 2012

Stayed here the weekend of April 28th. I love these rooms - luxurious bedding and a very cool glassed in shower. Plush robes were in the closet, nice! Will definintely stay here again if we attend another event. Couldn't really rate 'service' because we didn't have housekeeping come and refresh the room while we were there.

Was this review helpful? Yes
Northern Quest, Manager at Northern Quest Resort & Casino, responded to this review
25 May 2012

Thank you for taking the time to share your experience. We are so glad you enjoyed your stay and hope you’ll come again. While we’re proud of our luxurious rooms, including our 350-thread count sheets and our showers that make you want to live in them for days, we’re equally proud of our customer service. Perhaps you’ll take advantage of... More

Washington State
Top Contributor
76 reviews 76 reviews
Reviews in 36 cities Reviews in 36 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 28 April 2012
1
person found this review helpful

My husband and I stayed here for two nights in early April. When I initially made the reservations, I requested the highest possible floor, quietest possible room, and was assured that a note had been made to assign us the top floor. We purchased the romance package, which included wine, roses, keepsake glasses, and credits at both the casino and... More

Was this review helpful? Yes
Northern Quest, Manager at Northern Quest Resort & Casino, responded to this review
8 May 2012

Thank you for taking the time to provide your feedback. We are pleased that you enjoyed our unique walk-in shower, luxurious spa services and that you thought our hotel was “gorgeous.” However, we are concerned that overall you found your stay to be “average.” As an AAA Four Diamond resort, we strive to provide each and every guest with an... More

Washington
Senior Contributor
21 reviews 21 reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 18 April 2012

Attended a 3 day conference here. Lots of options to get a drink. Food was ok. They have a shuttle that you can prearrange to a destination. They took 11 of us to an amazing local restaurant (The Flying Goat). It was about 10-15 mins away. All the hotel staff was wonderful and very helpful. The rooms are amazing with... More

Was this review helpful? Yes
Northern Quest, Manager at Northern Quest Resort & Casino, responded to this review
25 May 2012

We are very happy you enjoyed staying here for your conference. We always love hearing from our guests about “The Bed” with its pillow-top mattress – designed exclusively for Northern Quest Resort & Casino – and open glass showers with spray jets! As you pointed out, we are in a quiet and convenient location with quick access to the Airport... More

Grand Forks, Canada
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 10 April 2012
2
people found this review helpful

My wife and I stayed at the hotel for 2 nights ( April 2012) and had a wonderful time at the hotel. The hotel rooms were a 5 star experience with so many little details to make your stay extra special. The staff were equally great. The casino was a different story. The casino smoke (which I was warned about)... More

Was this review helpful? Yes
See 3 more reviews by Doug V for Airway Heights
Northern Quest, Manager at Northern Quest Resort & Casino, responded to this review
20 April 2012

Thank you very much for your review. We are very happy you enjoyed the hotel and we will be certain to share your compliments with our staff. We are very concerned with your experience in the Casino and are sorry you and your wife had a negative reaction to smoke in the air. As you noted, our hotel, food and... More

Olympia, Washington
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 9 April 2012

We stayed at the Casino Hotel on 4/06/12 to meet up with some family and swim. We used Valet and the check-in was wonderful. After shopping all day at Northtown Mall, we had many shopping bags and the bellhop loaded everything and brought it to our room, he also provided a room tour. Excellent customer service! We were going to... More

Was this review helpful? Yes
Paul Warner, Manager at Northern Quest Resort & Casino, responded to this review
11 April 2012

Dear Cheyenne M., We are thrilled you enjoyed your stay at Northern Quest Resort & Casino! The restaurant you enjoyed was Woodlands, and we will be sure to pass along your compliments to our staff. We were disappointed to hear the temperature was lower than you expected in the hot tub. The Maintenance Team, who are responsible for maintaining our... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 April 2012
1
person found this review helpful

This hotel and casino is beautiful, the staff is friendly and attentive, and they don't nickel and dime you for the small stuff. Wifi is free and so is the bottled water. The beds are comfortable and the showers are to die for! If nothing else go to Masselows. Their food is incredible! We went back for chicken and waffles... More

Was this review helpful? Yes
Albuquerque, New Mexico
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 April 2012

Spent 5 nights at Northern Quest (March 28 - April 1). Nothing to complain about. The room was luxurious & I really enjoyed the shower experience. The exfoliating bar soap was wonderful & the towels were super-sized. Staff were anxious to please at all times. The elevator insists that you enter your room card to access your floor. I like... More

Was this review helpful? Yes
Marketing700, Manager at Northern Quest Resort & Casino, responded to this review
5 April 2012

Thank you very much for your review! (We love Fatburger, too!) More

Jefferson, OR USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 28 March 2012
1
person found this review helpful

We had reserved a room for one night while traveling back from a funeral. We were exhausted and loved that this resort has a spa and some good restaurants. When we arrived we were told the linen supply company they use had lost some of the linens. They were apparently sold out the night before our stay and none of... More

Was this review helpful? Yes
Marketing700, Manager at Northern Quest Resort & Casino, responded to this review
5 April 2012

Thank you very much for your helpful feedback. We are truly sorry for your loss and the inconvenience this issue caused you. Someone from our management team has contacted you and we hope you visit us again. More

Travellers who viewed Northern Quest Resort & Casino also viewed

Stratford Suites - Spokane
5 of 5 stars 42 Reviews
Airway Heights, WA
Show Prices ABS:HotelCheckRates-d627084?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Days Inn & Suites Airway Heights/Spokane Airport
3 of 5 stars 32 Reviews
Airway Heights, WA
Show Prices ABS:HotelCheckRates-d225263?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
The Davenport Hotel & Tower
4.5 of 5 stars 434 Reviews
Spokane, WA
Show Prices ABS:HotelCheckRates-d252503?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 4 hotels in Airway Heights, ranked by popularity »

Been to Northern Quest Resort & Casino? Share your experiences!

Write a Review Add Photos Add Videos

Owners: What's your side of the story?

If you own or manage Northern Quest Resort & Casino, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Northern Quest Resort & Casino
Show the lowest price for this hotel (from our partners)
Show Prices