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DoubleTree by Hilton - Washington DC - Crystal City

3.5 of 5
300 Army Navy Drive, Arlington, VA 22202-2891
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DoubleTree by Hilton - Washington DC - Crystal City
Ranked #24 of 48 hotels in Arlington
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615 reviews from our community

Traveller rating
    164
    221
    134
    63
    33
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Families
141
 
Couples
93
 
Solo
71
 
Business
229
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Parker, Colorado
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

I like this hotel more for where it is rather than what it is. Low lights: Front desk staff don't seem to care about guests, parking is a pain (and costs $26 a day) and the rooms are ordinary Doubletree. High lights: Rooms are comfortable. Housekeeping, room service, maintenance, bell captains are outgoing, friendly and helpful. I have stayed here... More

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Chicago
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
Reviews in 27 cities Reviews in 27 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 19 May 2013 NEW

I have stayed at many hotels in Crystal City. Although the staff is friendly and the hotel is in a good location, it is dated and showing its age. The hallway carpet was stained and the furniture in the rooms are very dated. I was upgraded to a suite with a nice large balcony but that is the best thing... More

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1 review
5 of 5 stars Reviewed 19 May 2013 NEW via mobile

This hotel and staff was amazing!! I traveled alone and this was my first time doing so. The staff was very warm and welcoming and very attentive. I did the self-parking and at first was a little weary of parking in the garage and returning late at night but there was always staff in the garage and they always made... More

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Madrid, Spain
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 May 2013 NEW

I have stay here several times as it is located close to everything. The staff is great and very accommodating. Rooms are always spotless. Beds are great! Sky bar has a great view of the Capital. They have air shuttle plus they have a shuttle to the Metro stop.

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Chicago, Illinois
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW via mobile

I have stayed at this Dbl Tree numerous times and I never experience any problems or bad customer service. This visit was no different, the only suggestion is $19.00 for the breakfast buffet is on the high end for what you receive. I have always received good service from the front desk and housekeeping. I experienced no problems while at... More

Was this review helpful? Yes 1
See 2 more reviews by imnot1099 for Arlington
Richmond, United States
1 review
2 of 5 stars Reviewed 17 May 2013 NEW

I "won" this hotel as a result of a Priceline bid. The location of the hotel is good, in Crystal City near DC. The best I can describe the property is worn out. There were two arm chairs in my room that I were so dirty and stained I would not sit in them, while working at the desk I... More

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Review collected in partnership with DoubleTree by Hilton

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4 of 5 stars Reviewed 17 May 2013 NEW

Across the street from the pentagon, close to pentagon mall and metro. Ex access to 395 to get to DC. Nice room, pretty quiet. Parking sucks. Have to pay daily fee or take your chances on the street. Overall very nice, it's where I prefer to stay when I go to DC

Was this review helpful? Yes 1
See 2 more reviews by Rodney M for Arlington
Kevin_Feldman, Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review
17 May 2013

Thank you for taking time to share your experience. I am glad you had a nice stay and enjoyed your accommodations. I can understand not liking to pay for parking as very few people do. However, it is very common in this area and I am confident that if you look into it that you will find our prices to... More

Fayetteville, North Carolina
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 13 May 2013

This hotel is wonderful. The Hilton Name is well represented by the excellent customer service and modern, classy accommodations. From our arrival to express check out everything was fantastic. It is pricy, (hello, it's Hilton!!) but was worth every penny. They have valet parking($30/night) and porters to help you transition from your travels. I was impressed and happy with the... More

Was this review helpful? Yes 2
Kevin_Feldman, Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review
15 May 2013

Thank you for writing the review of your experience. It is so nice to read that you enjoyed your stay with us. I am glad you found value in staying at the Doubletree by Hilton Washington DC - Crystal City. I appreciate you mentioning the housekeeping staff and they will be happy to read that they exceeded your expectations. The... More

Doylestown, Pennsylvania
Top Contributor
51 reviews 51 reviews
6 hotel reviews
Reviews in 25 cities Reviews in 25 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 13 May 2013

This is the first time we have stayed at a DoubleTree hotel (although, we are a Diamond/Gold Hilton Honor Member) and would like to summarize it as amazing!... you guys exceeded my expectations! First, they have a great sense of customer service. From the Hotel Management to the employees you will see through your stay, they all seem to get... More

Was this review helpful? Yes 1
Kevin_Feldman, Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review
15 May 2013

Thank you for sharing your experience. It is fantastic to read how great of a stay you had. Our staff works hard to ensure we exceed each guest's expectations and it is nice to read that we succeeded in meeting this goal with you. I was happy to hear from you prior to your stay and am so happy to... More

Fredericksburg, Virginia
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 12 May 2013

I spent one night here during a recent business trip. I found there were many things at this hotel that will appeal to a business visitor to the Pentagon/Crystal City/Downtown DC area or a tourist coming to Washington. First the rooms. I thought they were comfortable, if a bit dated. The facility was well maintained. I was fortunate to be... More

Was this review helpful? Yes 1
See 3 more reviews by KwajTom for Arlington
Kevin_Feldman, Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review
13 May 2013

Thank you for sharing a review of your experience. We are very fortunate to have a location and product that both guests on leisure and guests on business can enjoy. I am glad to read that we were able to offer an upgrade to you. The view off the balcony is awesome as you can take in the wonderful skyline... More

 
 
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Additional Information about DoubleTree by Hilton - Washington DC - Crystal City

Also Known As:
Doubletree By Hilton - Washington Dc - Crystal City Hotel
Doubletree By Hilton - Washington Dc - Crystal City Hotel Arlington
Doubletree Hotel Arlington
Doubletree Crystal City National Airport
Doubletree Hotel Crystal City
Address: 300 Army Navy Drive, Arlington, VA 22202-2891
Phone Number:
Region: United States > Virginia > Arlington
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Business Hotels in Arlington
#18 Family Hotels in Arlington
Price range (per night): $100 - $294
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Full service hotel minutes from Ronald Reagan National Airport and located across the Potomac from Washington D.C. just two blocks from the Pentagon and Fashion Centre Shopping Mall. Houses the areas only revolving rooftop restaurant and lounge featuring views of the DC skyline. Amenities include luxurious guest rooms and suites with high speed internet access, fitness center, indoor heated pool, lobby bar, cafe, and fine dining restaurant. ... more   less 
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