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All 50 Arlington hotels »

Marriott Crystal Gateway

3.5 of 5
1700 Jefferson Davis Highway, Arlington, VA 22202
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Marriott Crystal Gateway
Ranked #8 of 50 hotels in Arlington
4.0 of 5 stars 325 Reviews
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325 reviews from our community

What travellers say about this hotel
  • Very nice(14)
  • Metro station(10)
  • Friendly and helpful(8)
  • Reagan National(7)
  • Room service(7)
  • Underground mall(5)
  • Free shuttle(4)
  • Yellow line(4)
  • Most comfortable(3)
  • Fitness center(3)
Traveller rating
    151
    130
    26
    12
    6
Only show reviews for Family (77) | Couples (40) | Business (120)
Date Rating
Richmond, VA
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 23 May 2012

I checked into the Crystal Gateway Marriott this evening. When I checked in I bought some Tylonel because I had a headache. The woman who checked me in said she hoped I felt better. Upon receiving my room service later that evening there was a handwritten note from the check in associate. She mentioned how sorry she was that I... More

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Knoxville
Senior Contributor
31 reviews 31 reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 23 May 2012

Positives: Great access to Metro, shops and restaurants (mainly chains) are a short walk underground, rooms were clean and the floor we stayed on was quiet. Negatives: Set the temperature at 70 degrees and it never stopped running and yes it was loud like others have mentioned, so many guests coming and going that you are just another face in... More

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Marion Center, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 23 May 2012

A business class hotel that caters to tourists on weekends. Great rate, very nice, clean comfortable rooms. Metro located in subway underneath the hotel with just a 3 minute walk. Front desk check in clerk at first didn't see our breakfast included but the next day when I had my paperwork that clerk said it was on the reservation. Had... More

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See 3 more reviews by EHermann157 for Arlington
Chesapeake, Virginia
Top Contributor
70 reviews 70 reviews
Reviews in 32 cities Reviews in 32 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 22 May 2012

Can't believe that an upscale hotel would want to tack 12 more dollars on to their room bill for wi fi. And no, I do not want to come down to your lobby! I am also a Marriott rewards member. Seriously?

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See 3 more reviews by Navytravel for Arlington
1 review
1 of 5 stars Reviewed 19 May 2012

We are currently in DC for a wedding. We booked a 2 night stay with this hotel through the block of rooms the bride had set up in March. When we arrived last night the rudest front desk, Jennifer and Stephanie, told us we could either have a sleep sofa or go somewhere else because they didn't have a room... More

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Chris Hughes, Manager at Marriott Crystal Gateway, responded to this review
21 May 2012

Thank you so much for sharing your experience with us. It certainly is not the experience we would have wished for you or any of our guests. We did have a situation last Saturday where a tour group was contracted at the same time our last rooms were being sold. As a result we relocated a few arriving guests including... More

Victoria
Senior Reviewer
9 reviews 9 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 18 May 2012
1
person found this review helpful

Location to the Metro (walk down a ramp) is fantastic, basically takes you to all the main Washington DC sites (memorials, National mall, baseball, etc.). Rooms clean, had an issue with wrong room was fixed immediately, good service. On the needs improvement side: No free wi-fi in rooms (was in lobby, but it was a bit hit and miss), ridiculously... More

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Senior Contributor
21 reviews 21 reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 12 May 2012
1
person found this review helpful

This was no different then any other nice 3 star Marriott. Clean, friendly staff, nice rooms. The location is good considering that it's not in DC. Has excellent metro access to get you right over to DC. Metro access was the selling point.

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Pennsylvania
Contributor
17 reviews 17 reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 7 May 2012
1
person found this review helpful

We stayed at this hotel for a weekend in DC for a Nationals/Phillies game. There is a Metro station under the hotel (Yellow and Green lines) making it so convenient to get around the city inexpensively. Going to and from Nationals Ballpark was a breeze. The staff was friendly and allowed us to check-in early. We enjoyed the pool and... More

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Richmond, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 7 May 2012

I would highly recommend this hotel when visiting the D.C. area. We went here for a weekend family getaway to see the museums in D.C. This hotel is well priced, beautifully appointed and just a few metro stops away from the National Mall. The metro is located right under the hotel so it is an extremely convenient location for getting... More

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Washington, DC
Senior Contributor
47 reviews 47 reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 May 2012 via mobile

3rd to 4th year in a row an annual meeting has been held here. Nice rooms. Good conference facilities. Good food with nice choices.

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Additional Information about Marriott Crystal Gateway

  • Crystal Gateway Marriott
  • Marriott Hotel Crystal Gateway
  • Marriott Arlington
  • Arlington Marriott
Address: 1700 Jefferson Davis Highway, Arlington, VA 22202
Price range (per night):* 112 AUD - 370 AUD

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