The friendliest and most helpful reception anywhere. Beautiful smiles and greetings whenever you see them. Provide helpful information on WiFi, boarding pass printing, airport shuttle info. Everything runs smoothly and on time. Enjoyed a leisurely and quiet swim in the sparkling pool. I have a panoramic view of the cloud laden sky on the 10th floor looking west. The hotel... More

I always look for a hotel near the Metro when I travel to DC, this hotel has Metro access from its lobby (as well as access to the Crystal City shops). This is my number one reason to stay at this hotel, I just park my car and take the Metro where needed. The concierge was helpful and the staff... More

This Marriott is pretty typical of the chain. The rooms are reasonably spacious and have the usual amenities (many plugs; ability to use the TV as a display). Staff was friendly and helpful at the front desk. They did not have one of our rooms ready when we checked in early but called us to let us know when it... More

I had stayed at this Marriott property 30 years ago and had been impressed by their service. My six year old developed a serious cough and the front desk sent a pediatrician to our room! Thirty years later, the service is still excellent and the hotel has been recently renovated. We were there for a Georgetown graduation and the location... More

Very nice, modern hotel. Everything in the room feels high quality. The shades, water taps, the soaps. Room is big. Window is big. TV connect panel easy to use. Just plug in and the system automatically switch from TV to external source. There is no input select on TV. Plenty of power outlets and all are in the ideal location.... More

My husband surprised me with a long weekend in Washington, DC. He chose the Marriott Crystal City because we had stayed there twenty years ago and knew there was an attached Metro station. What we didn't know is the personalized service we would experience. Almost without exception, staff members exceeded our expectations. Deborah greeted us with a genuine grace as... More

Flight go into DC at 10PM, told cab driver the name of the Hotel and he proceeded to bring us to the Crystal Gateway Marriott with is a half a mile from the Crystal City Marriott. They told us this happens a lot so make sure you get dropped off at the right location. Rooms was clean and has all... More

My first impression of the hotel was very nice. The hotel is nice and big. The staff was very helpful giving directions where to take the elevators. I got into the hotel a little past midnight so I wanted to sleep in. Around 7ish I was awaken by a random phone call. Then around 8, the doors stated to slammed... More

When you look for hotels, you look at the amenities and location as well as peer reviews to ensure your experience is satisfactory. The Marriott Crystal City has a great location (near metro and airport), very attentive staff and very clean rooms. However, the most basic expectation you have in a hotel is to have a good night's sleep. Well,... More