We stayed here because we were going to Lynchburg. The room was strange. The wall between the bathroom and the bedroom is a sliding glass door. The door would not stay closed so if you turn the light on in the bathroom it shines light in the bedroom. Also, the sound in the bathroom traveled right into the bedroom. I...
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First..this hotel is not a Comfort Suites, it's a Comfort Inn and not a very nice one. My husband and I were wroking in the area and booked this hotel based on reviews on TripAdvisor. We found this hotel to be in poor shape. Lots of MOLD on the ceiling. The housekeeping staff use straight bleach to clean to cover...
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Dear rrhobs,
I would like to apologize for the mold issue you confronted in our hotel, We work really hard to make sure your stay is perfect. Consequently, it's disappointing to learn that you're unhappy.
Please accept my sincere apology.
Also we just finished installing new roof. We hope if you are in our area again you will give us...
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My husband and I stayed here on Saturday night while visiting our son at Hargrave Military Academy. We usually stay at the Hampton Inn in Gretna, which is VERY nice, but because of the Nascar race in Martinsville, they only had a 'special event' rate which was twice the normal rate. The usual rate at the Hampton is very comparable...
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Dear Tracy,
I'm concerned about the lamp was not working and jets were dirty you experienced at our
hotel during your recent visit. I'm writing to thank you for taking the time to
bring this matter to my attention.
We accommodate many guests each evening, and we strive to make their stay
a satisfying one. The principal goal of our...
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was not allowed to pay internet rate instead was charged 15 bucks more. said that rate no longer available. this may be acceptable for choice properties as i usually stay with another chain.
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Dear Guest,
This was resloved at property and guest was given $15.00 refund.
Thank you
Drew Shaw
General Manager
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Great hotel! Clean, ergonomic, WiFi, well rounded, and wonderful staff!! Will stay there again!
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I've been staying here since they opened. It has been a great value and a pleasant experience.
The rooms are very clean, well appointed, and very business friendly.
The staff is uniformly friendly and courteous whether it is the desk clerk taking a reservation at 2AM or the cleaning staff.
I have stayed all over the world and this place...
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This hotel needs a little help! When you walk through the front doors, the first thing that
greets you is the smell of cigarette smoke. No elevator for 2nd floor guests; one of our rooms had a leaky roof, and people had to be moved to another room. The paint in the bathroom was peeling and the bath mat had...
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We booked a room a this hotel because all of the rooms in nearby Lynchburg were full for the same college graduation we were coming into town for. The problems we had with the hotel and our room are too lengthy to list, but I will provide the most serious ones.
No Elevator - If you get a room upstairs...
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We had a death in the family and several families stayed here. I asked for a remote that would work and after 3 attempts, none worked and the last one was brought to me with the batteries taped in, the back broken off it, I gave up.
I asked for extra set of sheets and they brought me one sheet...
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This is actually a Comfort INN NOT Suites but Trip Advisor does not recognize it as such. We had an excellent one-night stay. Clean, plenty of pillows (often a problem with mid-range chains), comfortable bed. Flawless wireless Internet IN ROOM, with no-problem hook-up. Better-than-average free breakfast. Staff very friendly and obliging. Many rooms come with microwave and small fridge. The...
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