Stayed ther recently and it was a NIGHTMARE!!! Low price tag but STAFF/GM "Laura Lee" customer serivce skills stink!!!! Day#1 Phone/refrigerator does not work Day#2 No water pipes burst No hot water. Guest were not notified water was off until you decided to use the water(NO notice to the guest) Laura Lee,GM told staff to tell the guest who asked... More

We have been made so welcome at this hotel. The manager personnally welcomed us to the hotel when we arrived and gave us so much great information about the metro and what we should see and what we should not waste our time on. The shuttle to and from the Metro is a plus at least with us. The shuttle... More

Our room was clean. The desk staff, especially a young lady named Ericka,and a young man Osman, were the most polite, helpful young people I have experienced at a hotel/motel in a very long time. She went out of her way to help us with directions since we were not use to the area. Our room was well supplied and... More

Stayed here recently for a work trip. DC and Alexandria hotels are generally pricey around this time so I was trying to find a decent place close to everything without incurring the huge price tag. I found the Comfort Inn on the Choice Hotel website for a solid price. Im familiar with the area and knew where it would be... More

I've stayed at this hotel a few times now (when my other choice in the area is booked out). This hotel is aged in many areas,, such as the paint and carpet. But that shouldn't hold you back from staying here. I have found that they really work at keeping it clean and in good repair. The staff has always... More

This is to inform. My Internet connection was out until 11:30 PM. I spoke to their trouble shooting adviser on several occasions in return no results. Moreover, upon speaking with the front desk clerk in reference to the matter I noticed that my phone was not working and again no results. In addition, my coffee pot had soap in it,... More

A $1.50 Safe w/ltd Warranty was assessed on my bill from this hotel. Although the charge has been removed from the bill by the hotel within the past 6 months, and by other Comfort Inn Hotels as recent as last week, the staff at the Landmark refused to remove the charge. This charge is a bogus, bait and switch addition... More

This is an older hotel, but as long as you realize that & have realistic expectations, you will find a great value for the cost. The room was clean, bed comfortable and you can turn the heater to fan only to provide white noise. The best feature of this hotel is the free shuttle to the Van Dorn Metro station.... More

Pet friendly. Quite clean. Good access to interstates. Our room faced the interstate interchange and the early morning truck traffic was noisy, as were occupants of another room. Hotel management did try to quite the occupants, and when they could not... compensated us the next morning... though we lost a good bit of sleep with loud tv and slamming doors.... More