Stayed recently for a few days at the Crowne Plaza Austin and it was absolutely fantastic. I visit Austin a couple of times a year and always stay here. My room was immaculate, very comfortable bed and bath facilities. I appreciate the good customer service from the staff that pay very close attention to all the details. I met Randy,... More

This was a nice hotel in terms of rooms, cleanliness, parking, etc. but it was a bit of a trek to downtown, South Congress and the spots that we wanted to hit. We had a car, but next time, we would spend a little more to be closer to the popular attractions/restaurant/shopping areas. With Austin being a little bit pricey... More

I stayed at the Crowne Plaza for one night during UT Graduation weekend. Upon the check in our rooms were not available but the staff was extremely accommodating. They told us it would be about 15 minutes and right on they said one room was ready if we wanted to drop off our bags and leave for the graduation ceremony.... More

I have stayed here 3 times in Austin. The first 2 times when it was the Red Lion Inn Austin in 2006 and 2007. Loved the location and Room. Stayed here in 2012 and liked it still but Was not as good a shape. Again I love the location, right by highways that get you anywhere in the area but... More

My stay at the Crowne was a very pleasant one; I was accomodated well from the moment I entered. The staff greets you with a smile and are friendly! Wanda and Louis, on the Execuitive Floor, treated me like family, welcoming me in the morning and the evening. Timothy was also very helpful at the front desk! I was very... More

Wanda and Louis in the Executive Lounge are two of the nicest people you could possibly come across. Their warm and hospitable service is exceptional. The other employees went out of their way to provide the best service possible as well. The location of the hotel is within walking distance of a couple of excellent restaurants. Overall, my room was... More

The main reasons for staying at the Crowne Plaza on the Executive Floor are Wanda and Louis. Wanda is there in the morning with a "goodmorning" that can wake the sleepiest guest. Louis finishes the day with a gracious good evening and a cheerful smile. I know this reason to be true becuase on days when Louis or Wanda were... More

Stayed here for two nights for business in April and was not very impressed. I had stayed at a Crowne Plaza the previous week in a different state and found that hotel MUCH more modern and comfortable. The room was clean and good sized. I appreciated having the mini-fridge available. The bed and the pillows were not at all comfortable... More

Great location when traveling for business or pleasure. Wanda in the Executive Lounge is a jewel. She is always happy, greets you like family and never forgets what you like to drink. Rooms are comfortable and clean. There are several great restaurants within walking distance. If the hotel would offer HGTV channel, I would never stay anywhere else.