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BEST WESTERN Atrium North

2.5 of 5
7928 Gessner Drive, Austin, TX 78753-6506 (Downtown)
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BEST WESTERN Atrium North
Ranked #86 of 179 hotels in Austin
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65 reviews from our community

    Trip type
Traveller rating
    20
    20
    13
    5
    7
Date Rating
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 20 May 2013 NEW

I do not expect to be treated at a Best Western like I would if I stayed at the Ritz, but I do expect a place to live up to what they advertise. The person checking us in was completely flustered by the fact we had vouchers for free nights. He could not "remember the password" in order to log... More

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Niceville, Florida
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

I had to attend a training program for work, as a health and safety professional that travels alot, I was very impressed with the hotel. It was well maintained and had a large, clean room with a king size bed. The linens were clean but worn and the bed very comfortable. Internet speed was fine during the day, but as... More

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Conroe, Texas, Usa
1 review
3 of 5 stars Reviewed 16 May 2013

Have stayed here before...its close to what I am in town for...mostly clean...its always noisy, the pool inside contributes to that, I'm sure...morning breakfast is great! but the overall price is a bit high

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Review collected in partnership with Best Western

Austin, Texas, Usa
1 review
3 of 5 stars Reviewed 14 May 2013

I tried to book a room directly with this hotel, but because of a corporate discount, was directed to call the 1-800 number. The operator was friendly and helpful as she booked my room. We completed the booking and she asked if i'd like the confirmation number. i replied that emailing it was sufficient. Fours hours later, when i arrived... More

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Review collected in partnership with Best Western

Anas J, Director of Sales at BEST WESTERN Atrium North, responded to this review
16 May 2013

Thank you for your feedback and we are glad that you had a good stay with us. Nonetheless, we do apologies for the inconvenience has occurred during the booking as the national agreement should be booked through our Best Western International channel, and for some reason and we believe due to system defect, we have not received the booking and... More

new mexico
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 30 April 2013

I like this part of town when I am in Austin, close to expressway and places to eat. The breakfast was good as they would make eggs/waffles the way you like and had a selection of bacon, sausage, etc. Hotel is a bit older and because of the atrium design was a bit noisy, the doors on the room slam... More

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Anas J, Director of Sales at BEST WESTERN Atrium North, responded to this review
16 May 2013

Thanks for your feedback, which we always take pride of. On your next stay in Austin, please inform our staff at front desk to offer you a quiet room where is located away from the breakfast area; I am sure your next stay will be enjoyable and comfortable We look forward to welcoming you back to Best Western Atrium North More

1 review
4 of 5 stars Reviewed 8 April 2013 via mobile

Tucked neatly under the 183 flyby. This location is quiet and feels secluded but has easy access to 183 and the city. Once you step inside the elegant lobby there is comfortable seating for lounging and guest computers for your convenience. Leaving the lobby area is where the real Oasis begins. The heated indoor pool and sauna and cafe, take... More

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Anas J, Director of Sales at BEST WESTERN Atrium North, responded to this review
10 April 2013

Thank you for the feedback, we surely appreciate your nice words and glad to know your stay with us was pleasant. We look forward to welcoming you back to Best Western Atrium North for your leisure or business visits to Austin More

Wharton, Texas
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 8 April 2013

We choose this Hotel cause it had an inside Pool and we took our Granddaughter to Austin to visit the state capitol and parks in the area, Pool was nice being inside cause in Texas you never know from hour to hour what kind of weather you may have, this way there was no reason we could not swim and... More

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See 2 more reviews by Wessels072482 for Austin
Anas J, Director of Sales at BEST WESTERN Atrium North, responded to this review
10 April 2013

Thanks for the review and we are glad to hear that you all have enjoyed your stay with your granddaughter in Austin and the hotel was part of it. We look forward to welcoming you back to our Best Western Atrium North More

San Antonio, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 8 April 2013

Great location which is convenient to the expressway and eating locations. The hotel is large in atmosphere due to the atrium gives a nice differnence compared to others. At night, it is very dark inside the atrium. The inside pool was a added surprise. The breakfast buffet was average - it got crowed which created a problem for seating.

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Anas J, Director of Sales at BEST WESTERN Atrium North, responded to this review
10 April 2013

We do highly appreciate your feedback, and we will sure use it to improve our hotel to make the stay of our guests more comfortable and successful. We look forward to welcoming you back to Best Western Atrium north in your next visit to Austin More

Houston, Texas
1 review
5 of 5 stars Reviewed 8 April 2013

what started out as a mistake I made in reserving this room was quickly corrected by the clerk at the front desk. Once that was taken care of, we went to our our room and to our surprise we was being escorted to the room and the door opened by the escort. The next four days was like being at... More

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Anas J, Director of Sales at BEST WESTERN Atrium North, responded to this review
10 April 2013

Thank you for your review, and we are always pleased to provide a superior customer care. We look forward to welcoming you back to our Best Western Atrium North More

Monterrey, Mexico
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 March 2013

Nice hotel, comfortable room, everything in working order, convenient location (five minute drive to downtown). The staff did their job, although not going out of their way to be extra helpful which would have been nice. The hotel has a central (indoor) courtyard where the pool and some tables are located, while the rooms are placed around this. This could... More

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Anas J, Director of Sales at BEST WESTERN Atrium North, responded to this review
3 April 2013

Thank you for your feedback and appreciate the time to add your review. We always do our best to exceed our guest’s expectations, so my apologies for the staff not coming out of their ways to make your stay even better. In regards of the rooms by the swimming pools, usually these rooms are assigned to special request from guests... More

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Additional Information about BEST WESTERN Atrium North

Also Known As:
Best Western Atrium North Hotel
Best Western Atrium North Hotel Austin
Best Western Hotel Austin
Best Western Austin
Austin Best Western
BEST WESTERN Atrium North Austin, Texas
Address: 7928 Gessner Drive, Austin, TX 78753-6506
Phone Number:
Region: United States > Texas > Austin > Downtown
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #86 of 179 hotels in Austin
Price range (per night): 101 AUD - 157 AUD
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Best Western Atrium North is located in the heart of North Austin with easy access to all the major highways and provides ideal accommodations for all type of travelers.Whether traveling for business or pleasure, the BEST WESTERN Atrium North has it all! Within reach of the famous Austin Convention Center, the Texas State Capitol, and the Bob Bullock Museum. J.J. Pickle Research Campus and LBJ Library, this location is also a home to many large corporations including IBM, Siemens, AT&T, Citizens Insurance and not to forget our pride – Texas Longhorns at University of Texas Austin.The hotel is located within six miles away from the 6th Street entertainment district and the Arboretum & Domain Shopping Centers, where you can enjoy many fabulous restaurants, shopping, and other sights and sounds of Austin, Texas. BEST WESTERN Atrium North offers exceptional amenities, superior customer service and a convenient location at an attractive rate. Enjoy our spacious rooms with complimentary high-speed wireless internet access, cable satellite television, and refrigerator, microwave and coffee service. Our guests are greeted with a complimentary full hot breakfast, and can indulge in our indoor heated-swimming pool with a dry sauna, and a 24-hour gym facility. Our business center area is available to our guests for quick and convenient internet browsing and printing.BEST WESTERN Atrium North is an atrium-style hotel with direct interior access to the rooms. Our sleeping rooms are offered with a variety of options such as smoking and non-smoking preferences, handicap accessible, and standard rooms or upgraded whirlpool rooms. We are a pet friendly hotel where we welcome your pet, up to 20 pounds. Service animals are always welcome with no weight limit.With our around-the-clock professional and attentive guest service team, your stay with us will be comfortable and memorable. We look forward to welcoming you to our BEST WESTERN Atrium North in Austin, TX. ... more   less 
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BEST WESTERN Atrium North
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