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Hilton Austin

4.0 of 5
500 E 4th St, Austin, TX 78701
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Hilton Austin
Ranked #64 of 179 hotels in Austin
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640 reviews from our community

Traveller rating
    196
    241
    138
    46
    19
See reviews for
Families
51
 
Couples
123
 
Solo
45
 
Business
332
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Houston, Texas
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

My husband and I spent two nights at the Austin Hilton for a professional conference. The room was very clean, well maintained, and tastefully decorated. I thoroughly enjoyed our room! Even though this is an older hotel, the rooms and public areas have been remarkably updated. The only reason I did not give this hotel five stars is because of... More

Was this review helpful? Yes 1
See 3 more reviews by DebstheOne for Austin
Michelleshall, Manager at Hilton Austin, responded to this review
17 May 2013

Thank you for taking the time to let us know about your recent trip. We are happy to hear that you enjoyed the experience and hope you will afford us the oppportunity to welcome you back the next time your travels return you to Austin! More

San Antonio, TX
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 May 2013 NEW

We stayed here for one night. The staff was very helpful, maybe a little slow to check in, but they showed up us up to our room. Rooms were nice and clean. We were walking distance from 6th street where we ended up partying that night. No cab fees or anything. They had a nice coffee shop with street views... More

Was this review helpful? Yes 1
Michelleshall, Manager at Hilton Austin, responded to this review
17 May 2013

Thank you for taking the time to let us know about your recent visit! We are so happy that you enjoyed your experience and hope you will afford us the opportunity to welcome you back the next time your travels return you to Austin! More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 15 May 2013 NEW via mobile

Had a very pleasant stay at this Hilton, hotel was at a great location and the rooms were comfy and clean. The bartender Joe made my fiancé and I feel at home we were in awe of him. The valet was a problem, we called the night before to make sure our car would be ready by 8am and when... More

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Michelleshall, Manager at Hilton Austin, responded to this review
17 May 2013

Thank you for taking a few moments to let us know about your recent stay. We are pleased to hear that you had a wonderful experience in the bar. Please accept our regrets for any delay in valet service, and we will follow up on the matter with our team accordingly. Thank you for sharing your feedback and we do... More

Contributor
20 reviews 20 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW via mobile

This has to be the best location for downtown Austin. I am here for a conference and the meeting rooms are very well suited for us. The rooms are clean and well decorated. And the pool is very nice. Service is great at the front desk. But when it came to clean my room the cleaning man said he would... More

Was this review helpful? Yes 1
Michelleshall, Manager at Hilton Austin, responded to this review
17 May 2013

Thank you for sharing your recent experience with us! We are delighted to hear that you enjoyed your visit and hope you will consider us once again the next time your travels return you to Austin! More

San Antonio, Texas, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 13 May 2013 NEW

we stayed on a busy Saturday night, with weddings, graduations, and mother day's buffet. the hotel handled it all with ease, no problems with valet parking or anything else. good staff, clean and reasonable price for the area. the exercise spa area was great. my only complaint was the room temperature did not get cool enough for us (we like... More

Was this review helpful? Yes 1
Michelleshall, Manager at Hilton Austin, responded to this review
14 May 2013

Thank you so much for taking a moment to let us know about your recent experience. We are delighted to hear that you enjoyed your visit with us; please accept our apologies for any challenges with the room temperature. Again, thank you for sharing your feedback with us and we do hope you will consider us once again should your... More

Laramie, Wyoming
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 12 May 2013 NEW

I stayed here while attending a conference. The Convention Center is right across the street, and it's two blocks from Sixth Street. Even at the conference rate, it was pretty pricey, but I guess you don't get much better in that location. The hotel is typical Hilton, but well kept up. The Liberty Tavern serves breakfast, with an omelet buffet... More

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Michelleshall, Manager at Hilton Austin, responded to this review
13 May 2013

Thank you for taking a few moments to share your experience with us. We are happy to hear that you enjoyed your visit and hope you will consider us once again should your travels return you to Austin in the future! More

Austin, Texas
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 11 May 2013 NEW

Once you get past the snarky receptionists who check you in and really don't care about your comfort, you'll find your room to be a pleasant oasis in the heat of Austin. It is walking distance from 6th street and the crazy's, if you're into that sort of thing. The pool area is also nice, but the attendant was snarky... More

Was this review helpful? Yes 1
See 8 more reviews by mControl for Austin
Michelleshall, Manager at Hilton Austin, responded to this review
13 May 2013

Thank you for taking the time to let us know about your recent visit. Please accept our apologies that the hospitality you experienced fell short of your expectations. We do appreciate your taking the time to let us know about the issue and hope you will consider us once again should your future travels return you to Austin! More

Rockville, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 10 May 2013

Close to Sixth street, great music and selection of restaurants. Nice walk to see the bats, great view from room! The pool wasn't ready as originally promised, and that was a disappointment that I was told about the day before I arrived.

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Review collected in partnership with Hilton Hotels & Resorts

Columbus, Georgia
1 review
4 of 5 stars Reviewed 9 May 2013

I enjoyed this hotel very much. It is a great location in the heart of Austin, perfect for conventions at the Austin convention center. also lots of good restaurants and bars close by. Not five stars but no where in Austin is...

Was this review helpful? Yes
Michelleshall, Manager at Hilton Austin, responded to this review
10 May 2013

Thank you for sharing your recent experience with us - we are so glad to hear that you enjoyed your stay and hope you will afford us the opportunity to welcome you back the next time your travels return you to Austin! More

Nashua, New Hampshire
1 review
1 of 5 stars Reviewed 9 May 2013

Ok, I could forgive them their lack of decorating taste (orange and black - possibly the ugliest carpeting I have ever seen). But, we were put in a handicapped room, which was ok but the bathroom floor flooded every time we took a shower. We both took cold showers this morning as there was no hot water. And there is... More

Was this review helpful? Yes
Michelleshall, Manager at Hilton Austin, responded to this review
10 May 2013

Thank you for taking the time to let us know about your recent visit. We are sorry to hear that your stay with us fell short of expectations, and sincerely apologize for this. If you would be so kind as to contact us directly, we would like to take care of the night that you did stay with us as... More

 
 
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Additional Information about Hilton Austin

Also Known As:
Hilton Austin Hotel Austin
Hilton Austin Hotel
Hilton Hotel Austin
Austin Hilton Hotel
Austin Hilton
Hilton Austin Texas
Address: 500 E 4th St, Austin, TX 78701
Phone Number:
Region: United States > Texas > Austin
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#13 Luxury Hotels in Austin
#35 Business Hotels in Austin
Price range (per night): $191 - $382
Hotel Class:4 star (4*)
Reservation Options:
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