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W Austin

4.0 of 5
200 Lavaca Street, Austin, TX 78701
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W Austin
Ranked #8 of 179 hotels in Austin
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478 reviews from our community

Traveller rating
    308
    105
    37
    11
    17
See reviews for
Families
41
 
Couples
163
 
Solo
25
 
Business
132
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Scottsdale, Arizona
1 review
5 of 5 stars Reviewed 15 May 2013 NEW

This place is so money they don't even know there money. The location is walking to everything you need. Austin City Limits (basically a rock n roll hall of fame and stage) is attached. Food, Spa and Service was as good as I've ever had Anywhere. I left a Bettanin Venturi Wingtip Shoe in my room and it was on... More

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Block Island, Rhode Island
Contributor
20 reviews 20 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 15 May 2013 NEW

I truly enjoyed my recent stay here. Great atmosphere and the employees are very courteous and helpful. I would stay here again. The spa and gym are outstanding. Gym is the nicest of all the hotels I've stayed at.

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Boca Raton, Florida
1 review
5 of 5 stars Reviewed 10 May 2013

I recently stayed at the W in Austin for business. I travel almost weekly and stay in many hotels. The service at this hotel exceeded my expectations, everything I requested was handled professionally and with a great attitude. They took care of my every request efficiently and accurately. I would definately recommend this hotel and stay again. Thank you for... More

Was this review helpful? Yes
WAustinMgr, General Manager at W Austin, responded to this review
13 May 2013

Hello Cris, thank you for your recent review of the W Austin. I am thrilled to hear that you had a nice stay and that my team was able to meet your needs in making it a memorable one. We appreciate the feedback, and look forward to welcoming you back again soon. Warm Regards, Drew McQuade More

Albany, Georgia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 10 May 2013

I was a guest at the “W” in Austin from May 4-8 and was thoroughly impressed by the level of service and attention to detail displayed by the staff at this hotel. I noticed that even the dust rugs in front of the elevators were changed three times each day because when going to breakfast the rugs displayed “Good Morning”;... More

Was this review helpful? Yes
See 2 more reviews by Jeff B for Austin
WAustinMgr, General Manager at W Austin, responded to this review
16 May 2013

Hello Jeff, thank you for your recent review of the W Austin. I am so glad to hear that you enjoyed your stay, and that you enjoyed your time in the Second Street District. We look forward to welcoming you back again soon. Warm Regards, Drew McQuade More

Washington DC, District of Columbia
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 10 May 2013

I am sure there are other fantastic hotels but the W in Austin is excellent. Not quite as stuffy and trandy as other W hotels. Great location near Austin City Limits and local restaurants and bars. Service very attentive. Nice pool area and the bar at night is fantastic. Room was typical W. comfortable. I was here on business mid... More

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Burley in Wharfedale, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 7 May 2013

I arrived into Austin on business, had a full day of meetings and didnt get to the hotel till around 9.30pm, at which time I was shattered, sadly I also left the next morning early so my time in Austin was limited and at the hotel however... The hotel is in a great location, central and feels to be one... More

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Chicago, Illinois
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 May 2013

I stayed at the W in Austin for a 4-day business trip. I must say, it made the fact that I was there for work, seem fun and extremely relaxing. From the moment you pull up and walk into ‘the living room’ you feel the high class of this hotel. There were many special touches that made this hotel a... More

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See 3 more reviews by Emily W for Austin
WAustinMgr, General Manager at W Austin, responded to this review
7 May 2013

Hello, and thank you for your recent review of the W Austin. I am so happy to hear that you enjoyed your stay and that our amenities and atmosphere contributed to your stay. We look forward to welcoming you back again soon. Warm Regards, Drew McQuade More

France
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 May 2013

I really loved everything about it: the cool design, the great bar, the friendly staff, the soft cushions, the trendy bathroom, the perfect location... This place makes you feel special. Two little improvements that could be made: I think that the wifi in the bedroom should be free (I did not feel like going downstairs in the hall to check... More

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WAustinMgr, General Manager at W Austin, responded to this review
7 May 2013

Hello, and thank you for your recent review of the W Austin. We thank you for your feedback regarding our in-room Internet fees and our apologies for not refreshing your water during your stay, as we do offer guests complimentary daily water, not just on arrival. Our apologies for this inconvenience, and thank you again for your review. My team... More

Corinth, Texas
1 review
1 of 5 stars Reviewed 4 May 2013

The room was not set up as practicle. No door on the bathroom. No convenient outlets, Room service served on a tray with no table to set it on. The halls seem drab and worn. The entrance is unimpressive. The bellmen were nice. But don't try to talk with anyone at the front desk as they are too busy and... More

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WAustinMgr, General Manager at W Austin, responded to this review
7 May 2013

Hello, and thank you for your recent review of the W Austin. My apologies for the negative experiences you encountered during your stay. We strive for a superior customer service experience for all guests, so my apologies that this did not happen during your stay. I would very much welcome the opportunity to discuss your stay with your further, so... More

San Diego, California
1 review
5 of 5 stars Reviewed 3 May 2013

Not only is the W Austin's location amazing, views breathtaking, the rooms spacious but if you ask me what the most special thing about this place is I would say...the people! (Brandon + Jason..this goes out to you two). You really experience Southern hospitality in a way that truly is unforgettable, they go above and beyond to really do whatever/whenever.... More

Was this review helpful? Yes
WAustinMgr, General Manager at W Austin, responded to this review
7 May 2013

Hello, and thank you for your recent review of the W Austin. I am so glad to hear that you had a nice stay and that Brandon and Jason made your stay even more memorable. We look forward to welcoming you back again soon. Warm Regards, Drew McQuade More

 
 
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Additional Information about W Austin

Also Known As:
w Austin Hotel Austin
w Austin Hotel
W Austin Texas
Address: 200 Lavaca Street, Austin, TX 78701
Phone Number:
Region: United States > Texas > Austin
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Onsen Hotels in Austin
#3 Luxury Hotels in Austin
#5 Business Hotels in Austin
#10 Family Hotels in Austin
Price range (per night): $273 - $804
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Our hotel, located in downtown Austin, is next door to the famed Austin City Limits music venue. Our boutique hotel rooms are stylish and comfortable, we also offer over 10,000 sqft of event space. ... more   less 
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W Austin
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