There is no doubt the resort is beautiful and the staff was very friendly. The room was clean and the food was good. My wife and I went there for our last get away before the baby comes. We purchased a spa and breakfast package with our room when we made the reservation. The massage therapist were great and it...
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We thank this past guest for the nice feedback regarding their stay and also letting us know that we need to improve on ensuring that our team recognizes guests enjoying one of our many overnight resort packages.
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Barton Creek is a beautiful well kept hotel and resort in a beautiful location in Austin. Our rooms were clean and spacious. wish we had spent more time to use spa but we were visiting friends. The grill has great food but the service wasn't very good.
Appreciate the feedback noted here and now that we have had some great rain, the golf courses and grounds look amazing. Continuing to make sure that we take great care of the magnificent natural landscape around us. Happy Memorial Day Weekend and Thank you.
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Pretty disappointing - my first and last stay.
Steam room - out if service.
Nice restaurant on property - Hill Country Dining Room - closed on Mon / Tues - the nights that I am here.
Dinner - what I ordered - Ahi Tuna - at the other restaurant on property - was unavailable...'just ran out - sorry', and I've...
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Our apologies to this first time visitor whose experience was not as it normally is. The specific items of concern have been addressed and we continue to evaluate the main dining room operational hours based on occupancy. Appreciated hearing this feedback so we can continue to exceed overall expectation.
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Went for a wedding onsite and stayed at the resort for two nights. It is in a beautiful location. The scenery in this part of the Hill Country is amazing and it is still very close to downtown Austin but you don't feel like it as it seems far removed from the city. I did not require much from the...
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Appreciated reading this past guest's feedback on many areas of the resort's service and level of service. Complimentary internet is always available in the resort lobby, restaurants and at the pool as well as in the business center. Looking forward to seeing everyone back again soon.
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although they tried to give good service, they fell short. the resort was understaffed. all we heard all weekend was that they were very busy. well, they are a hotel and we were there easter weekend and if they weren't busy then, when would they be busy? hotels are supposed to be busy and the management should plan for it....
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We appreciated this candid feedback on this past guest's feedback during the Easter Weekend and always continue to ensure that service delivery exceeds expectation. Great to see the feedback on guestrooms, tennis instruction and great memories created for all of our families as we approach the summer season.
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Last month we had our wedding and reception at Barton Creek and I can't say enough about all the positive experiences both myself and my husband and our friends and family had during the weekend. The weekend, in our eyes, went even better than we could have imagined. We could not have had such an amazing event without the help...
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Our sincere thanks to this past couple who recently hosted their wedding and reception here at Barton Creek. I am very proud to work with Kristin Crawford, a consummate professional, who is dedicated to providing her clients a superb venue and experience on those very special occasions in their lives.
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This property is simply beautiful. A high quality resort in a great setting. The hills southwest of Austin proper are gorgeous. The resort is well situated, with terrific views from its porches and from the tower rooms. It is odd that the architecture doesn't make more of the views. The rooms are nicely appointed, with good linens and towels. Not...
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The current Spring Season has truly been wonderful here in Austin. Located only fifteen minutes from downtown, Barton Creek offers a terrific golf, spa or family getaway.
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We stayed a couple of days and enjoyed all that the property has to offer. We utilized the child care center which was very impressive, our son (1) did not want to leave. Child care center felt secure and reliable. The kids enjoyed the pool and outdoor activities this resort offers. My husband enjoyed his golf outing, the clubs were...
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Loved seeing this great feedback on a past family visit at the resort. Lots of fun planned throughout the Summer for all members of the family with some great new treatments at Three Springs Spa.
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Beautiful hotel and grounds! The dining room staff and food was wonderful. Room clean, roomy, and quiet. Unfortunately, the weather turned unseasonably rainy and cold the entire weekend so we couldn't enjoy the outdoors, but the hotel had some indoor options and we made the best of it. There were 2 family game rooms available this weekend, complete with ping...
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Delighted to see this feedback and we are all very much looking forward to seeing many families at Barton Creek between the Memorial Day and the Labor Day Weekends. Summer fun at Barton Creek!!!!
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I attended a large business conference at the Barton Creek Resort and it was a very good experience. The service from the bellmen to the front desk to the convention team was friendly and excellent. The sleeping room was nice and comfortable and it offered a wonderful view of the hills surrounding the resort and the golf course. Room service...
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We appreciate this favorable review from a past conference attendee. We continue to see very favorable feedback from our corporate and incentive meeting planners and appreciate it very much.
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