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Omni Austin at South Park

4.0 of 5
4140 Governors Row, Austin, TX 78744 (South Austin)
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Omni Austin at South Park
Ranked #68 of 179 hotels in Austin
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311 reviews from our community

Traveller rating
    112
    111
    49
    17
    22
See reviews for
Families
84
 
Couples
62
 
Solo
29
 
Business
81
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 7 May 2013

This hotel was old school but clean. However, the swimming pool (s) - two outside and one inside -- were freezing. They advertized that it's heated but trust me, there is no heat there. My grandson's lips turned blue! We would stay here again but would prefer a place with a pool that is warm enough to enjoy.

Was this review helpful? Yes 1
See 3 more reviews by Voltaco for Austin
DanielDelk, Manager at Omni Austin at South Park, responded to this review
16 May 2013

Thank you for taking a moment to provide us with your feedback. We are pleased you enjoyed your stay overall and would stay with us again but are very disappointed to hear of your pool experience. We did have a day that our pool heater had to be repaired in the month of April and would like to know which... More

Loveland, Ohio
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 7 May 2013

We ended up at the Omni when we used Hotwire to book 4 nights in Austin. The hotel was very nice. The lobby, the hall, the room, the pool - everything was very nice. Our room was on the northwest corner of the building - couldn't have been closer to about 5 levels of highway. It didn't keep me from... More

Was this review helpful? Yes
DanielDelk, Manager at Omni Austin at South Park, responded to this review
16 May 2013

Thank you for your review! We are very pleased to hear you found the accommodations so wonderful and that your overall stay was enjoyable. We appreciate your feedback and do look forward to welcoming you back very soon. More

New York City, New York
1 review
2 of 5 stars Reviewed 6 May 2013

Surprised by the positive reviews on TripAdvisor. Stayed at this Omni one night when most other hotels in town were fully booked. This hotel is far below the quality of other Omnis where I've stayed. Our room was extremely dated, and the bathroom was in desperate need of a renovation. Toilet and faucet were very loud. We requested a quiet... More

Was this review helpful? Yes
DanielDelk, Manager at Omni Austin at South Park, responded to this review
16 May 2013

Thank you for your review and for choosing the Omni Austin Hotel at Southpark. We are very disappointed that you had such an unpleasant experience. As we have indicated in other reviews, our property has been approved for renovations and we are on track to have our guestroom renovation completed by the end of 2013. We do hope you choose... More

Beaumont, Texas
Top Contributor
63 reviews 63 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 29 April 2013

I stayed here on business. I was tired and ordered room service and the food was very good. I ate breakfast at The Onion Grill and it was a good way to start the day. My room was spacious and nice. The only downside was that was that the highway noise was rather loud. But overall, a nice place to... More

Was this review helpful? Yes 1
DanielDelk, Manager at Omni Austin at South Park, responded to this review
16 May 2013

Thank you for your review and for continuing to choose our property when your travels bring you to Austin. We look forward to welcoming you back soon! More

Seguin, TX
Top Contributor
84 reviews 84 reviews
28 hotel reviews
Reviews in 27 cities Reviews in 27 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 26 April 2013

When I arrived I had bottled water and a brownie waiting for me in my room. I was upgraded to a corner room with a balcony since I am a select guest member. This meant a great view and a chance to step outside. The rooms are clean and the bed was sooo comfortable. When I woke up I had... More

Was this review helpful? Yes
See 17 more reviews by Thomas K for Austin
DanielDelk, Manager at Omni Austin at South Park, responded to this review
16 May 2013

Thank you for your review and for your loyalty to Omni Hotels & Resorts! We are glad you had such an excellent experience and that it met the level of quality from our brand you have come to rely on. We look forward to seeing you back soon. More

missouri city, tx
Top Contributor
82 reviews 82 reviews
7 hotel reviews
Reviews in 21 cities Reviews in 21 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 25 April 2013 via mobile

Bought through Hotwire and was advertised as pet friendly, well, only if your dog is less than 25lbs and if you pay a $50 non-refundable deposit!!! No thank you, took our lab to Soco Pet Lounge on S.Congress and they were awesome for a last minute board($33). Other than that, staff was extremely nice and hotel is clean and well... More

Was this review helpful? Yes
See 4 more reviews by gwcynthia for Austin
DanielDelk, Manager at Omni Austin at South Park, responded to this review
16 May 2013

Thank you for taking the time to provide us with feedback from your recent stay. We are very pleased that you enjoyed your stay overall and would join us again, however we do regret that our pet policy was a detractor for you. We love pets and we love our guests and always try to find a perfect balance to... More

Houston, Texas
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 23 April 2013

Wife booked this for Volunteers for BP MS150 bike weekend. Pros: comfy beds, big soft towels, Samsung LCD TV, extra pillows, cool indoor outdoor heated pool, Sauna, basketball court, fast elevator. enjoyable soaps and shampoos. Cons: small room, full size beds. (maybe they were queen, but seemed on the small size. The "adjoining room door" - really are these still... More

Was this review helpful? Yes
DanielDelk, Manager at Omni Austin at South Park, responded to this review
16 May 2013

Thank you for your review and for choosing the Omni Austin Hotel at Southpark for your recent stay. We are pleased you had an enjoyable experience and we look forward to seeing you again soon! More

Flomo
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 23 April 2013

Came for MOTO GP at COTA and chose this hotel for its location. We weren't disappointed! The ease to get in and out of COTA all weekend to/from the hotel was amazing! The hotel room was huge although dark and the curtains need replacing but otherwise it was clean and the bedding was very comfortable. We forgot bathing suits but... More

Was this review helpful? Yes
DanielDelk, Manager at Omni Austin at South Park, responded to this review
16 May 2013

Thank you for your review! We are very pleased to hear you had an enjoyable experience overall and we look forward to seeing you again when your travels bring you back to Austin. More

Dallas, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 18 April 2013

Transparency and customer service are seriously lacking at this hotel. A few weeks ago I booked this property for a weekend with a friend and my children. Due to a medical emergency, I needed to cancel. When I called the reservation customer service line I was told that my rate was a non-refundable one. Now to be clear, when I... More

Was this review helpful? Yes 2
DanielDelk, Manager at Omni Austin at South Park, responded to this review
16 May 2013

Thank you for taking the time to submit your review and provide us with feedback. We value your opinion and thank you for choosing to stay at the Omni Austin Hotel at Southpark. We regret that your experience with reservations was so horrible and that you did not enjoy your stay overall. Your comments have been passed along to our... More

albuquerque nm
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 18 April 2013

This hotel is a breath of fresh air...especially outside by the 24-hour heated pool! The pool extends from a beautiful old tree to underneath a small bridge and inside the separate exercise building. The lobby is beautiful and very creatively decorated. The snack shop located off the lobby is full of goodies. The hotel staff is responsive and kind. The... More

Was this review helpful? Yes
DanielDelk, Manager at Omni Austin at South Park, responded to this review
23 April 2013

Thank you for your review. We are very pleased that the time spent at our pool was such a great experience and that our service left such a lasting impression. We look forward to seeing you again soon! More

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Hotel Summarization (Beta)

What travellers say

  • Very nice(12)
  • Select guest(8)
  • Rooms are clean(4)
  • Pool area(4)
  • Hot tub(3)

Additional Information about Omni Austin at South Park

Address: 4140 Governors Row, Austin, TX 78744
Phone Number:
Region: United States > Texas > Austin > South Austin
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#8 Best Value Hotels in Austin
#15 Luxury Hotels in Austin
#34 Family Hotels in Austin
#64 Business Hotels in Austin
Price range (per night): 112 AUD - 228 AUD
Hotel Class:4 star (4*)
Reservation Options:
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Also Known As:
Omni Austin At South Park Hotel Austin
Omni Austin At South Park Hotel
Omni Hotel Austin
Omni Austin
Austin Omni
Omni Austin At South Park Texas

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Omni Austin at South Park
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