The Omni was a great place to stay in the south of Austin. We arrived very early in the morning, so checking in was not an option...yet! After sitting in the lobby for about 30 minutes, my mother asked me to see if they actually had rooms ready. As it turned out, there were, so we moved into the rooms.... More

The select guest program make the stay much more pleasant. Outrageous food prices. The onion grill tries with some good food but not enough tables to keep the food fresh. Rooms are spacious and I had one with a balcony. Work out area and pool area are nice and clean.

Stayed 6 nights and was pleased with the staff and room. Bed was very comfortable. Free airport shuttle and daily free coffee delivered to our room was a plus. By using the shuttle we were able to rent a car from a nearby Enterprise Car Rental (also friendly and would use again) and save the airport fees. We would stay... More

My expectations were a touch higher for an Omni brand hotel. It feels like the sort of hotel that caters to obscure conferences and timeshare sales pitch/ponzi scheme things. The hotel itself is decent and attempts to pay attention to details, it is clean, the rooms are fine - they do lack adequate lighting however. Due to this I would... More

I've stayed at the Omni before, mostly because I bid on priceline and got this pretty cheap. The pool and exercise room is awesome and the front desk staff was friendly. However, the room was just so-so, it smelled of smoke and the carpet seemed dirty. My true test of a nice hotel room is the bed and bed linens,... More

My husband and I frequently this hotel and we make it a good time every visit. The customer service is always great, the quality and taste of the food ordered via room service has yet to disappoint. Our room is always clean and we get to bring our westie with us as it's a dog-friendly hotel. I really like the... More

The lobby and bar are relaxing and upscale, and as a select member I got an upgrade to a corner room with a small balcony. I also got the breakfast buffet package, great idea if you like a filling and delicious beakfast. Hot coffee and juice and a USA were at my door at 7am, just as I had requested.

My inital impression was that the place was great. It is very clean and the housekeeping staff does a great job on maintaining it's appearance. Their telephone customer service is not all that great unless you like waiting forever for an answer only to be put on hold. The room service was great. I had the same guy that delivered... More

We checked in very late and thought the hotel looked good. Our room was not clean with beads on the floor from someone's bracelet. We were tired so we stayed the night. The next morning we realized how shabby the room was and asked for another. While better it still was not in the kind of shape I would expect... More