I stayed one night at this hotel for business in May 2012. The hotel is located on the access road for I-20 East, a convenient location but can be a bit dicey in traffic. Note that there are two entrances to the parking lot, one off the I-20 access road and the other off the side road, so if you...
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The Hampton Inn & Suites in Arlington is in a great location. It is near the mall and many very good restaurants. It is close to Six Flags and the ball parks (football & baseball), but allow plenty of time because of traffic. The hotel is in very good condition and the service is very good. The breakfast buffet is...
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Hello Valued Hampton Guest,
Thank you for your recent stay with us! I love hearing feedback from our guests and learning more about your stay. Next time you are in town, please feel free to take advantage of our complimentary shuttle. It operates with-in 5 miles of our hotel so that you can avoid the traffic and parking while enjoying...
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Breakfast was decent. The hotel was quiet and clean. The staff was nice and there were cookies when we checked in.
Hello Hampton Traveler,
Thank you for your comments in regards to your recent stay with us! We appreciate hearing feedback from our valued guests like YOU!! I look forward to sharing the news of another satisfied guest at the Hampton Inn & Suite Arlington South with my team. We hope to see you in Arlington again soon.
Yours in hospitality,...
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I really loved our stay at this Hampton Inn & Suites upon arriving on 2/17/12 at 4:07 PM the manager on duty was very polite and he made sure that all of my needs was met. I asked him if there was a refrigerator in our room so that my husband can put his insulin in it so he asked...
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Hello Hampton Traveler,
Thank you for your feedback regarding your stay with us. I'm thrilled we were able to exceed your needs. Guest satisfaction is our # 1 goal and I can't wait to congratulate my team on a job well done!!!
When your travels bring you back to the Arlington area we look forward to providing you with another...
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Staff are very helpful. The rooms are nice, clean, comfy. The gym is also clean and r The equipment is in great shape. Excellent location for so many family activities or a quick getaway.
This was an excellent hotel! The people were very friendly and the Hotel was spotless! The room was beautiful and spacious! Can't say enough of how the staff was helpful! I would go there again in a heartbeat!
Hello,
Thank you so much for your kinds words and feedback regarding your stay with us! Our staff does take great pride in making sure all of our guests are taken care of during their stay. I can not wait to share with them the great news of another job well done. We look forward to having you as our...
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This hotel was a block off the main road and is almost impossible to find when they forget to turn on the exterior lights - we had to call them for directions. We checked in but the cards didn't work in the door when we got to the room. Hampton has a satisfaction guarantee and in order that they would...
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Our king room was great. The bed was comfortable for me, to soft for my spouse. Loved the different types of pillows. The bathroom was beautiful with the granite tops. The breakfast included self serve waffle maker with batter, eggs, sausage, potatoes, fruit, yogurts, cereals as well as breads and danishes. The staff was polite. Free in room internet was...
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Hello Hampton Inn Traveler,
Thank you so much for your response regarding your stay at the Hampton Inn - Arlington South! I'm pleased to hear that your stay was satisfactory. While it seems most of our amenities offered satisfied your needs, I regret that you weren't able to take full advantage of our signature Cloud 9 bedding due to surrounding...
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I stay at this hotel for business travel and find that it meets all the needs, if I had to choose one thing they could improve on it would be the workout room, just not enough options, but definitely works in a pinch. Breakfast options are good, the brown grab bags in the morning are excellent when you don't have...
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Hello!!
Thank you for your feedback regarding your stay at the Hampton Inn & Suites - Arlington South. I'm pleased to hear that you had a great stay with us! I regret that our workout facility did not meet your needs, however I'm excited to let you know that we will be updating some of our equipment later on this...
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I had a special rate provided but on the last stay they changed the rate substantially without notifying me. When I asked about it the sales manager was rude and condescending. I submitted a complaint to Hilton and they have not responded.
Dear Valued Guest,
Upon reading your review, I am discouraged that we were not able to meet your needs. I would truly appreciate an opportunity to find out what went wrong during your stay, so that I may address any future concerns. Our guests are very important to us at the Hampton Inn & Suites, and I wish to make...
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24 Reviews
100 Reviews
