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Extended StayAmerica Amarillo - West

2.0 of 5
2100 Cinema Drive, Amarillo, TX 79124
Hotel amenities
Extended StayAmerica Amarillo - West
Ranked #40 of 67 hotels in Amarillo
3.0 of 5 stars 12 Reviews
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12 reviews from our community

    Trip type
Traveller rating
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Date Rating
Killeen, Texas
Contributor
19 reviews 19 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 March 2012

We stayed for the first time at Christmas. The location was so convenient (so close to lots of good food and shopping), and the bed was so comfortable. We stopped staying at LaQuinta because they went to all pillowtops and they hurt our backs. Extended Stay offers pillow top and memory foam. We were able to leave our cat in... More

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Oklahoma City, OK
Top Contributor
53 reviews 53 reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 17 February 2012
1
person found this review helpful

I, too, read the reviews and came here with some concern. But from the moment we stepped through the doors, it was a different experience than expected! Two friendly staff members greeted us. We immediately noticed a sign saying "Free WiFi." As of February 1, 2012, there is no charge for WiFi which is a huge bonus to us. We... More

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Christopher Thomas-Moore, Manager at Extended StayAmerica Amarillo - West, responded to this review
5 March 2012

It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay America Amarillo - West. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is... More

Canadian, Texas
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 9 January 2012
1
person found this review helpful

This hotel has absolutely no extras. (NO breakfast,no fitness room/pool,ad they charge $5.00 for internet that was snail speed) The carpets in the halls and rooms were badly stained and place has a strange smell. The real deal for me though was the beds. It was like I was stepping back into a motel room in 1980. VERY cheap and... More

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See 2 more reviews by lynnincanadian for Amarillo

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3 of 5 stars Reviewed 14 August 2011

After all the horrible reviews I was terrified of staying at this motel. However we were slightly impressed. When we walked in we were greeted very nicely. I asked for a room with two beds but I had to choose between one bed and no smoking or two beds and a smoking room so we chose the 1 bed. I... More

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Hobbs, NM
Senior Contributor
23 reviews 23 reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 21 June 2011

After having read the bad reviews about the Extended Stay America in Amarillo, Texas, I became concerned that I had made a big mistake in bidding for a room there. First, I will address the negatives that some travelers may find objectionable. The check-in desk reminds one of an airport car rental desk. The carpet has a somewhat tired look... More

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ExtendedStayAmarillo, General Manager at Extended StayAmerica Amarillo - West, responded to this review
23 June 2011

"Thank you so very much for your glowing review of Extended Stay America Amarillo - West. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family,... More

Silsbee, Texas
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 16 April 2011

The room was filthy upon arrival. Nothing was done to fix the problem, no alternate room. Just getting clean towels or linens is an imposition on the staff. Inadequate venting by the maintenance staff while painting caused the alarms to go off in all rooms and the staff was upset that guests opened their doors which could cause the local... More

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See 4 more reviews by CherylAnnLove for Amarillo
N/A
Contributor
18 reviews 18 reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 28 September 2010

This hotel is a disgrace to cleanliness. The carpets throughout the entry, hallway and room were filthy. The towels were thin and overly used. Instead of the two extremely thin bed pillows on the hotel bed my husband and I went back out to our vehicle and brought in our own. We asked for non-smoking and the room reeked. The... More

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Temecula, CA
1 review
1 of 5 stars Reviewed 27 June 2010

This hotel was HORRIBLE! I stayed here for one night with my small children in supposedly a "non-smoking" room. The room reeked of cigarette smoke. I asked to be switched to a non-smoking room. The girl at the front desk said they were full and that it was a non-smoking room. You could smell the smoke upon entering the door,... More

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Dallas, Texas
1 review
4 of 5 stars Reviewed 1 June 2010

Quick Check-in. They even called us to make sure our room was satisfactory. No one has ever done that before!! Convenient to I-40, mall, movie complex and major restaurants. Room was as described, clean and comfortable. Kitchenette had stovetop, full size fridge, microwave, coffeemaker and toaster. Plates and utensils were provided as well. Will definitely stay again.

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Houston, TX
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 19 August 2007

Friendly staff, room was more comfortable than expected. Wireless internet for a fee ($8). Walking distance to the movies and Red Robin hamburgers. Great for business travelers.

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Additional Information about Extended StayAmerica Amarillo - West

  • Extended Stay Amarillo
  • Extended Stay America Amarillo
  • Amarillo Extended Stay
Address: 2100 Cinema Drive, Amarillo, TX 79124
Price range (per night):* 64 AUD - 81 AUD

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