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Residence Inn Amarillo

3.0 of 5
6700 Interstate 40 West, Amarillo, TX 79106
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Residence Inn Amarillo
Ranked #19 of 67 hotels in Amarillo
3.5 of 5 stars 38 Reviews
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38 reviews from our community

    Trip type
Traveller rating
    9
    11
    5
    9
    4
Date Rating
Senior Contributor
22 reviews 22 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 25 May 2012 NEW via mobile

The breakfast was very good, but for the rooms being new they were not clean. The front desk kid was nice, but didnt really know what he was doing. It was fine for our visit, but if it keeps up it could potentially be nasty after a few more nights used. I would choose another hotel in Amarillo next time!

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Clovis, New Mexico
Contributor
18 reviews 18 reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 13 May 2012 via mobile

We stayed here after spending the day at Wonderland with a group of students. This property allows for easy access to lots of great food and shopping options. The rooms, newly re-modeled, were comfortable and spacious, and we loved the decor. Our kids were fine on the sofabed. The staff was helpful and friendly. While the breakfast wasn't the best... More

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Amarillo Sales, Director of Sales at Residence Inn Amarillo, responded to this review
16 May 2012

Thank you for taking the time to review our property and provide us with feedback regarding your experience. I am very glad to hear that you enjoyed our newly renovated suites, our location and our friendly staff! Guest satisfaction is our main priority, and we are always looking for ways to improve as well as make sure any issues get... More

Austin, TX
Top Contributor
70 reviews 70 reviews
Reviews in 29 cities Reviews in 29 cities
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed 23 April 2012

I usually love staying at Residence Inns and this is no exception. However, the timing of our visit, during reconstruction of the breakfast room area and a few other issues cause me to give 3 stars instead of 4 or 5. We got into the room late at night and it was a bit chilly in the room. We turned... More

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Amarillo Sales, Director of Sales at Residence Inn Amarillo, responded to this review
25 April 2012

I want to thank you for your feedback. I’m glad to hear that you love staying at Residence Inns. So, I sincerely apologize that you had a negative experience at our hotel. We value all of our guests' feedback and use it to evaluate what can be done to improve our hotel as well as our staff. I want to... More

Plano, Texas
Top Contributor
115 reviews 115 reviews
Reviews in 63 cities Reviews in 63 cities
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed 9 April 2012

Our room had just been remodeled. Great room. Great location. Lobby was still a mess with construction. Fitness room looked great but AC was not working so I had to go to Fairfield next door. Staff friendly. Breakfast was good with lots of choices. Same as most RI.

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Amarillo Sales, Director of Sales at Residence Inn Amarillo, responded to this review
11 April 2012

Thank you for providing your feedback and kind words about the Amarillo Residence Inn. I'm glad that you enjoyed the newly renovated suites, our convenient location, variety of breakfast choices and our friendly staff. I apologize that the air conditioning was not working in the fitness room. I assure you that the issue has been addressed. In addition, thank you... More

Sugar Land
Top Contributor
212 reviews 212 reviews
Reviews in 70 cities Reviews in 70 cities
203 helpful votes 203 helpful votes
4 of 5 stars Reviewed 21 March 2012

Our family of six prefers to stay at Residence Inns due to the larger space and free breakfasts. This is a middle of the road RI--not the nicest, not the worst, but just fine for us as we were on the road to Colorado. It is easy to find the RI, just off I-40. Checking in & out was quick... More

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Amarillo Sales, Director of Sales at Residence Inn Amarillo, responded to this review
26 March 2012

Thank you for your feedback! It's good to hear that Residence Inn is the hotel of choice for your family, and we are very glad you chose to stay at the Amarillo Residence Inn on your way to Colorado. As you mentioned, Amarillo Residence Inn is easy to get to, located right off Interstate 40. You also mentioned that you... More

Kansas City, MO
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 11 March 2012

Staff was okay- not overly helpful, but not mean. Breakfast was terrible and I recommend just eating else where. Rooms were nice and roomy. The building needs some updating and the housekeeping staff isn't the greatest. We had trash in our trash bin from previous guests- eww. Pool was a hit with the kid. I would go back, but keep... More

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Amarillo Sales, Director of Sales at Residence Inn Amarillo, responded to this review
12 March 2012

Thank you for your feedback. I apologize you had a negative experience at our hotel. I want to assure you that these issues are being addressed! You mentioned that the building is in need of updating, and that is true. In fact, we are currently in the midst of a full property renovation. The guestrooms were first on the list,... More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 February 2012

Thanks to the previous reviewer, my husband and I, with our elderly large poodle did choose to stay at the Residence Inn on our cross-country trip. We are very particular, and were very pleased. All the rooms that are available are newly and attractively redone (those not done yet are closed). We did choose a 2 BR suite, which came... More

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Mpls
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 30 January 2012

OK this hotel had some pretty crappy reviews from the past which made me nervous. The whole experience - staff, food, room were wonderful. Rooms are completely renovated and were well appointed. Food was great, staff was attentive, solid wifi. I typically don't write reviews but thought this place earned it and a second chance. Oh - for what its... More

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Decorah, Iowa
Top Contributor
110 reviews 110 reviews
Reviews in 40 cities Reviews in 40 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

This Residence Inn is pretty ho-hum compared with others we've stayed in recently. The bed sheets and mattress pad kept coming off the King Sized bed all night long and it was rather noisy with I-40 right outside our window. Clean, OK, but not terrific for the price. Nice breakfast - staff very fine.

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San Diego, California
Senior Contributor
33 reviews 33 reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 29 December 2011 via mobile
1
person found this review helpful

Staff is very friendly. Eve the maids are smiling and talkative. They are in the process of remodeling all of the rooms. My room had a very contemporary look the new furnishings.

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Additional Information about Residence Inn Amarillo

  • Amarillo Residence Inn
Address: 6700 Interstate 40 West, Amarillo, TX 79106
Price range (per night):* 107 AUD - 156 AUD

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Residence Inn Amarillo
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