We recently stayed at the Jameson Inn Alcoa. We thought it would be a great place due to reviews and ratings. Wow, were we wrong. When we showed up, the employee at the front told us that we reserved a room with double beds. We told him that we reserved a room with a king bed and he repeated himself...
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Thank you for your review. I am not sure who you addressed the issue of getting a refund with, but I welcome you to call the hotel directly and speak directly with me regarding the problems you had. I take all complaints and problems very seriously and address them immediately to make sure that you are satisfied during your stay....
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Well, I usually love Jameson Inn's. But this one has a few cons to it.
As a business traveler - the internet connection is the pits in the hotel. One connection and slow slow slow. The more users the worse it gets. Gettig a Google page up is painful.
The rooms are nice - but there were some cleanliness issues...
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Dear guest,
Thank you for providing us with feedback from your recent visit. We are working diligently to address the issues with our wireless internet service and apologize for the inconvenience during your stay. I apologize for the cleanliness issues that you encountered; we pride ourselves on being a very clean facility, and I am sorry that we failed to...
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Identical reviews for the Jamesons in Alcoa and northeast Indianapolis because the circumstances and the stay were pretty much the same in both cases - got in late, left early, just needed a place to sleep, clean up, and keep going and the Jamesons worked out fine both times.
Had never stayed in one till work booked me into Alcoa...
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Dear guest,
Thank you for your feedback during your short stay with us. We appreciate your comments, and we are glad that your stay was an enjoyable one. I hope you can visit us again the future and check out our amenities, such as the walking and biking trail located just behind our hotel. We also have free wireless internet,...
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This was the hotel for my friends' wedding, so we got a really nice price. The continental breakfast was just okay, nothing fabulous or special. I could've sworn I asked for a king bed, but we got two doubles instead. The rooms were pretty average, though comfortable. The best part was the access to the greenway right behind the hotel....
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Dear guest,
Thank you for your feedback during your stay at the Jameson Inn Alcoa. We are happy to hear that you enjoyed the walking & biking trail. It is an amenity that we can offer that not many other area hotels have access to.
I do apologize for the room type that you received. I don't know if you...
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Let me be clear that the staff of the hotel is very friendly and helpful. But the hotel isn't perfect, IMO, for every sort of trip.
First, the room is very small. So if you are using the hotel for a place to sleep and spending the majority of the day and night out galavanting around, then it works. It's...
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Dear guest,
Thank you for your helpful review. I am currently in the process of addressing the checkout time with each staff member, and we are changing the time on the back of the door to 11 a.m. Often times, we are happy to give a later checkout if we are are not busy, but we have to allow enough...
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The hotel has a good full self-service breakfast. The room bathrooms are separated so that you that you have a small enclosed toilet and bath, with the sink and mirror being in the main room. It's cramped and awfuly close to the front door of the room.
Terry at the front desk was helpful with our extended family's stay at...
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Dear guest,
Thank you for your kind words about your stay at the Jameson Inn Alcoa. I apologize about the gym equipment being out of order, but rest assured, we should have the stationery bike up and running soon! We are very fortunate to be located right in front of a green-way, and it's an excellent amenity available to our...
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My wife and I have stayed at the Jameson in Alcoa several times over the years, and have always found it to be friendly, clean, quiet, and very reasonably priced. When checking in, the printer failed to work. The young lady that checked us in was calm and professional, and did not let the printer failure upset her, nor did...
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Thank you for your warm review of the Jameson Inn Alcoa. We're pleased that you keep choosing to return to our hotel, and this lets us know that we are doing a good job to meet your needs. Jameson Inns recently received the Market Metrix award for guest satisfaction, and our staff is just an example of how much we...
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We booked the Jameson Inn for our out of town guests for my daughter's wedding. The staff was so kind to all our guests. They put our guest's gift bags in their rooms for us. Furnished the conference room for the older guests to use to visit in comfort. Also let the other guests visit in the breakfast area. Our...
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Thank you for you choosing the Jameson Inn Alcoa as the location for your guests to stay during the wedding events. The staff really appreciates your feedback, and we're very pleased that the guests enjoyed their hotel stay. I appreciate the kind words, and we would love to welcome any future guests you recommend to stay with us!
Caitland Romer,...
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We stayed 2 nights, the room was quiet, clean, and the beds were comfortable. The breakfast was just like everyone's grab a carb and go, the fruit was ffresh and coffee was fresh! Our only complaint was after we checked out on 9/9/2011, they decided to charge us for two nights, that we didn't stay.
If you ever need a...
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Thank you for your kind remarks regarding your stay. As a team, we try our best to make sure your stay is as comfortable as possible, and we appreciate your feedback. Regarding the additional charges, I would greatly appreciate it if you would call us so I can look into the matter further. Generally speaking, we never charge a guest...
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A comfortable and very quiet stay. Were visiting family in Maryville and Louisville so this was an idle location to travel from. If you like outdoor exercise, the Greenbelt trail is adjacent to property. Accommodations were good. Room a bit small, but we basically just slept there so it had everything we needed. Beds were comfortable and all was clean....
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15 Reviews
24 Reviews
