My room was dirty and it didn't have internet. They gave me a cord, had to move my bed to hook up the cord- it stretched across the room and was a trip hazard. Their was a dirty bar of soap in the bathroom and coffee stains down the wall INTO an outlet. It was DISGUSTING. When I walked in... More

NO security as exterior doors did not lock at night. NO outdoor lighting what so ever beyong the very front of hotel. Our room had no secondary lock just the electronic and deadlock. ANYONE with a keycard could have gotten in to the room. This was a one night travel so we didn't look farther but I'll never book it... More

My Family of 16 people we decided to stay in this hotel because it look nice in the pictures, but evething is fake, its discusting, smelly, the housekeeping crew is lazy. they change us from one ugly room to another, it was late so we decided to stay anyways, i definetely not recomend this hotel to anybody.

The staff at this hotel was friendlier than most, however, the quality of the hotel itself is rather disappointing. No wireless access available in our room, so we had to resort to the oddly-placed ethernet port behind the bed. Room itself was comfortable, however, whoever designed the shower must not have realized that some humans grow taller than 5'10". Pool... More

I was very suprised by the way I was treated from the minute I called to make my reservation until I had checked out. The clerk who made my reservation was also the clerk who checked me in. Barbara had a very pleasant and out going personality and treated me with great respect. She is a great asset to your... More

Not only was the hotel disgusting the house keeping staff were rude, loud, and woke us up every morning during our stay! The room reeked of mold and there were giant holes in our mattresses. Pubic hair was found on towels and in the bathroom. The only food option around the hotel is a gas station Subway. I highly recommend... More

Our group stayed at this hotel while in Akron for a meet. We pre-booked 6 rooms but upon arrival they only had us down for three, luckily they had extra's available. One of our group took a bath and we recieved a call from the front desk asking if someone was showering without the curtain in the tub because the... More

I am not a Best Western fan, having been to a few that were not clean or comfortable. However, my daughter and I were visiting in Tallmadge, OH and needed to stay somewhere close. Since this motel is right off Interstate 76 at Gilchrist Road and practically in Tallmadge (other choices are Kent and Akron/Canton), we decided to give it... More