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Quality Inn & Suites Biltmore South

2.0 of 5
1 Skyland Inn Drive, Arden, NC 28704
Hotel amenities
Quality Inn & Suites Biltmore South
Ranked #1 of 2 hotels in Arden
3.0 of 5 stars 42 Reviews
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42 reviews from our community

    Trip type
Traveller rating
    8
    10
    11
    9
    4
Date Rating
Atlanta, Georgia
Contributor
20 reviews 20 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 6 May 2012

My Mother lived a half mile from this hotel up until ten years ago, so when we were returning to the area, our hotel selection was an easy one to make. The entire area has gone dramatically downhill in the last ten years. There are now empty lots to one side of the hotel and a graffiti covered building on... More

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Charlotte
1 review
2 of 5 stars Reviewed 23 April 2012

I travel often and nearly always will stay at a Choice Hotel. This was our first visit to this hotel. The furniture in the rooms at best is 30 years old. The bed was awful and the pillows were so small they should have been used in a baby nursery. The TV did not work and when I logged onto... More

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lcoop3980, General Manager at Quality Inn & Suites Biltmore South, responded to this review
29 April 2012

Thank you for providing feedback regarding your recent stay with us at the Quality Inn Biltmore South. I apologize that your time with us did not meet your expectations. Our goal is to provide a wonderful experience to all of our guests that leave them eager to return and it is clear we did not succeed in doing this with... More

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Bluffton, Indiana
1 review
3 of 5 stars Reviewed 2 April 2012

This is not a bad place for the value! Nice big clean pool area. Large hot tub but was not working the 2nd & 3rd night. I agree with the sausage & eggs...on the greasy side...thought maybe they would change up menu a little... yes, waffles fruit, coffee,& juices were great! The one lady running the counter in the morning... More

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lcoop3980, Guest Relations Manager at Quality Inn & Suites Biltmore South, responded to this review
9 April 2012

Hello Steve! Thank you so much for taking the time to review your recent stay at the Quality Inn Biltmore South. We are glad that you enjoyed the pool and our breakfast. We did have an issue with a part being on back order for the hot tub and are sorry for it not being in working order. We do... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 14 January 2012
1
person found this review helpful

Had to call front desk numerous times about youth group being loud in hallways and constantly running from room to room. Could not use indoor pool or hot tub because the youth group was allowed to overtake hotel. Wireless Internet also would not work half the time so just gave up on it. Large groups should all be placed together... More

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lcoop3980, Guest Relations Manager at Quality Inn & Suites Biltmore South, responded to this review
8 February 2012

We apologize that your recent stay was less than desirable. Please know that we have addressed the situation with our staff and our sales team to communicate noise sensitivity to large groups. Thank you for taking the time to share your concerns and we hope that you do visit us again! More

undisclosed
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 18 November 2011
1
person found this review helpful

I stayed here for 5 days with my team, during a national tournament for soccer. On the first day, I left for practice. I left an envelope with my money (125$) inside of it, folded up behind the TV. I returned and it was gone. Giving the maid the benefit of the doubt, I assumed she threw the envelope away,... More

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lcoop3980, General Manager at Quality Inn & Suites Biltmore South, responded to this review
2 December 2011

I apologize for your less than pleasant stay with us concerning the missing envelope from your guest room. It is our policy and personal commitment to provide a safe and comfortable stay for all of our guests. We take every precaution to make sure guests and their properties are secure and even offer a safe to secure valuables free of... More

Rock Hill, South Carolina
Contributor
20 reviews 20 reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 November 2011
2
people found this review helpful

This hotel has been around for a long, long time, however, they have done a great job making it up to date and comfortable. I stay in a lot of Choice Hotels and I must admit this is one of the nicer ones. The rooms were a little small but nice nonetheless. Breakfast was typical but the staff was kind... More

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Orlando, Florida
Top Contributor
126 reviews 126 reviews
Reviews in 60 cities Reviews in 60 cities
125 helpful votes 125 helpful votes
3 of 5 stars Reviewed 27 October 2011
2
people found this review helpful

I am still getting used to the Qulity inn standards. This room was ok. It was clean and smelled good. The staff was nice and everything here was normally. From the outside the hotel looks a little newer but on the inside it seems a little dated. They have not upgraded to flatscreens yet which is something I think all... More

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Lexington Ky
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 17 October 2011
2
people found this review helpful

We stayed here for 3 nights in October 2011. The hotel was clean and convenient to the Biltmore. The rooms are very small and need updating ( tables in the rooms and closets!). The indoor pool was very clean and nice - defintely best part of the hotel. Breakfast was typical - waffles, cereals, toasts, muffins, and fruit. Across Long... More

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Chattanooga, TN
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 9 September 2011
4
people found this review helpful

Stayed at this hotel for 2 nights. The staff members were friendly and the pool was nice. For over $100/night, I expected more. The room had a very distinctly damp/moldy smell/feel to it. We've been home for 5 days and I'm still coughing! There was no closet in the room - a small wardrobe that wouldn't have fit much. The... More

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lcoop3980, Public Relations Manager at Quality Inn & Suites Biltmore South, responded to this review
13 September 2011

Thank you for providing feedback regarding your recent stay with us at the Quality Inn and Suites Biltmore South. I apologize that your time with us did not meet your expectations. Our goal is to provide a wonderful experience to all of our guests that leave them eager to return and it is clear we did not succeed in doing... More

Pfafftown, North Carolina
Senior Contributor
28 reviews 28 reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 27 July 2011

The staff at the Quality Inn Biltmore South were very courteuous to all of us during our family reunion. When we arrived the kids took over the pool and us old folks took over the breakfast area. The next morning when our large group was too much for the breakfast area they moved us into the conference room next door... More

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Additional Information about Quality Inn & Suites Biltmore South

  • Quality Inn Biltmore South
  • Quality Inn Arden
  • Arden Quality Inn
Address: 1 Skyland Inn Drive, Arden, NC 28704
Price range (per night):* 101 AUD - 146 AUD

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