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City Garden Suites

3.0 of 5
1158 A. Mabini Street | Ermita, Manila, Luzon 1000, Philippines (Ermita)
Hotel amenities
City Garden Suites
Ranked #34 of 100 hotels in Manila
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234 reviews from our community

    Trip type
Traveller rating
    46
    101
    53
    17
    17
Date Rating
St. Louis, MO
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 6 May 2013

Where should I start? As I walked in the hotel, it seemed decent enough. I knew it was an ok hotel and I was warned by my family and friends here in the US that the location is not what you would call family-friendly. The reason I stayed in this hotel is because a friend of mine was getting married... More

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San Diego, California
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed 19 April 2013

We stayed in this hotel as a last resort during our last trip to the Philippines. Thank Goodness we only stayed for a night because this is a really BAD hotel for the price. Our room was the Deluxe room with two beds (a single and a double). The location first of all was in a shady part of Manila... More

Was this review helpful? Yes 2
See 2 more reviews by Mang Andres V for Manila
CITYMANILA, Reservations Officer at City Garden Suites, responded to this review
7 May 2013

"Sorry for the inconvenience that you have encountered during your stay in our hotel. We know that we don't match up with the facilities and amenities that bigger hotels offer. However, we are a work in progress. All your comments are noted and will most definitely help us in improving our services. All departments concerned are working towards a better... More

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4 of 5 stars Reviewed 13 April 2013 via mobile

Im a returning client of this hotel, im satisfied of thier service, compare to other hotels in manila that have a cheap price, food is nice, room, facilities are clean, staff are friendly, i recommend this hotel for those who are seaching for a cheaper and better place to stay here in manila

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Pasay, Philippines
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 5 cities Reviews in 5 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 26 March 2013

My overnight stay in this hotel was informed by the numerous reviews in this site. This is a hotel that gave great value for money. Reservation through hotel website was efficient, staff were courteous, room was clean, and service was satisfactory. There are some things left to be desired (i.e. bigger bathroom, better window views, more varied dining selection), but... More

Was this review helpful? Yes 1
See 6 more reviews by ML_Visayas for Manila
CITYMANILA, Reservations Officer at City Garden Suites, responded to this review
27 March 2013

Thank you for your appreciation for your City Garden Suites stay,we would consider your suggestions as our means of direction in the future. Nonetheless,we will always serve our guest,specially you with our one-of -a kind experience. More

Kingston-upon-Hull, United Kingdom
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 23 March 2013

This year was my 4th Trip to the Philippines and once again I stayed at this Hotel.......I was given an Upgrade from my Standard Room to the One Bedroom Suite which was Very Nice of the Hotel to do such a thing..... they was lots More Room including a Couch, Table and Chairs, Tv in Both Rooms and a Balcony... More

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See 15 more reviews by GwapoKev for Manila
CITYMANILA, Reservations Officer at City Garden Suites, responded to this review
26 March 2013

Thank you for your continued patronage.While it is true that we give free upgrade to higher category of rooms,it may not always be the case on most occasion.Upgrade are given only when a certain type of room is unavailable or if there is maintenance issues in the hotel. Looking forward to serve you again!. More

Flisa, Norway
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 16 March 2013

We transferred to this hotel after a very disappointing experience from the first hotel we stayed. I found this hotel from the yellow pages, made a call and booked for two rooms afterwards. One standard room for my mother & my brother and a de luxe room for us (2 kids & 2 adults). The reception was very nice, they... More

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CITYMANILA, Reservations Officer at City Garden Suites, responded to this review
21 March 2013

We would like to thank you for your stay in our hotel, it is always our pleasure to serve you.In regards to the cigarette smell in the room,we already called the attention of the concerned department so they could do their part. We ensure that when you come back there will be no more cigarette smell in your room. Looking... More

Manila, Philippines
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 March 2013

This hotel is perfectly placed in the center of the city and its night life, there is a fantastic pool and bar on the roof and the food is not to bad either. The best thing about this hotel though is the price of the rooms and the size of them. I have stayed here 3 times now and am... More

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CITYMANILA, Reservations Officer at City Garden Suites, responded to this review
19 March 2013

Thank you for the patronage.It's always a pleasure for us to serve you. Our group of hotels have branches in both Manila and Makati. City Garden Hotel Makati is the one with fantastic pool and bar on the roof. We hope to welcome you again in any of our sister hotels. More

Orlando, Florida
Top Contributor
65 reviews 65 reviews
33 hotel reviews
Reviews in 33 cities Reviews in 33 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 11 March 2013

I stayed at this hotel for a number of nights and was happy with the experience. If the price is right, I would stay here again. The hotel is not the easiest to find. The best way to locate it is to look up for the lighted sign on the side of the building on maybe the 4th or 5th... More

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See 3 more reviews by alkonost45 for Manila
CITYMANILA, Reservations Officer at City Garden Suites, responded to this review
19 March 2013

We are happy to know that the room worked to your convenience and we truly appreciate your patience and understanding with regards to your location.Room attendants were already advised to keep their volume to the minimum whenever they are on the floors.Rest assured, the same will not happen again. We would like you to know that we respect your privacy... More

Brisbane, Queensland, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 27 February 2013

this hotel is not well advertised as there is no neon light outside at night however it looks clean and tidy inside. The lobby is good an d people are friendly to me... you need P1000 deposit for incidentals... buffet breakfast is mainly Filipino foods which was ok for me but not for everybody. If travelling solo always book as... More

Was this review helpful? Yes 1
CITYMANILA, Reservations Officer at City Garden Suites, responded to this review
21 March 2013

Thank you for your comment and suggestions. We are finding ways on improving our visibility and accessibility. Certain policies are being implemented in the hotel, P1000 deposit is secured from any guest as incidental deposit which is refundable upon check out. In addition we are charging per person that is the reason why an additional fee may be collected for... More

Chonqging China
Contributor
20 reviews 20 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 16 February 2013

I stayed at this hotel for 4 nights in February, 2013, booked through Agoda.com. The hotel was listed as having excellent WiFi in the rooms and throughout the hotel. When I checked in, I found that the WiFi in the room was practically non-existent, I couldn't even do email, let alone any work I needed to do via internet back... More

Was this review helpful? Yes 1
See 2 more reviews by ultrarunner for Manila
CITYMANILA, Reservations Officer at City Garden Suites, responded to this review
19 March 2013

We appreciate your concern regarding the Wi-Fi conncetion of the Hotel.We are currently on the process of upgrading the network.We are looking forward for a better result after the upgrade. We hope that you could visit us again so you could experience the difference. Thank you! More

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Additional Information about City Garden Suites

Also Known As:
City Garden Hotel Manila
City Garden Hotel
City Garden Manila
Address: 1158 A. Mabini Street | Ermita, Manila, Luzon 1000, Philippines
Region: Philippines > Luzon > Metro Manila > Manila > Ermita
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #34 of 100 hotels in Manila
Price range (per night): 60 AUD - 80 AUD
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
City Garden Suites Manila is a Standard Class Hotel and an ISO 9001:2008 Certified in all aspects of its operations. One of the 3 properties under the City Garden brand, has emerged to be first-in-mind for hotels in the Philippines' capital city. The hotel offers top class accommodation with business character and elegant furnishings that provide guests value for their money. A great choice for business and leisure travelers who are seeking comfort, affordable rates and cozy ambiance that is so relaxing and refreshing. Every guestroom offers modern and up to date facilities and five star quality amenities bringing new dimensions in luxury and leisure. ... more   less 
Reservation Options:
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