Booked the Citrus hotel for 3 nights for me and a friend who are travelling, booked it through booking.com thinking it was already paid for, turns out it wasn't. After about an hour we got into our room (805) there was ants everywhere, it stank of cigarettes, our bathroom door was broken and didn't close so we called maintenance and... More

My husband and I stayed in Citrus for 2 nights. Our stay in KL was more focused towards exploring the city, so we didn't want to spend much on the stay and it was more of a place to sleep. However we were a little disappointed seeing the room as it was really small. We had booked the executive suite-... More

I book executive room at their own website.Why i said not value for money is: My welcome drinks i must ask,not auto give! Then when receive got lipstick at the glass! Room condition Bed can feel the hard spring Pillow very thin,must fold if u want more comfort The pool water not so clean,not so good maintanance i think. The... More

Stayed there for one night only. The room was small but tastefully furnished and cheerful. All niceties like water bottles, bathroom slippers, toiletries etc were provided to make stay comfortable. View wasn't good. I guess good enough for a standard room. But there was lot of disturbance from constant traffic and frequent trains going by all day and late in... More

Hotel inherits a noise problem due to it's location, which I feel can easily be rectified by sealing the road side windows. Shortage of staff leaves the service jaded, though for not a lack of effort. Breakfast menu needs to be seriously looked at as it is pathetic. Other than these the hotel is seriously good value for money. Executive... More

I stayed at citrus hotel, level 8th. The first room they showed me was terrible (room number 821, corner unit). The bed was stained and smelly. The room looked very old and dirty. I insisted a change of room. Then they showed me the second room (room number 812). This time the room looked slightly better however the toilet bowl... More

Prior to arrival Took 4 emails to confirm car pick up from airport finally responded 3 hours before i caught flight small exceutive suite room at discounted price NO Way would i pay the full price Room was clean but looked drab untidy and sad Location in city is pretty unsavoury Breakfast was awful just no good choices really hot... More

i just can say that am not happy to stay here..feels like wanna go out n get back my money...huhu.paid for rm150 for standard room..room quite small and i think it was not relevance with it price...bathroom is clean..other than that it was worse....not suitable for price that i get...for traveller may be its ok...but for staying with ir partner...i... More

We only stayed 1 night in Kuala Lumpur. The location wasnt the best, the room was really small and altough it wasnt dirty it didnt look clean & nice. Breakfast is ok, guest service ok. If you plan to be away all day or just need a bed to rest for one night, its fine.