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PARKROYAL Kuala Lumpur

4.5 of 5
Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
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PARKROYAL Kuala Lumpur
Ranked #21 of 231 hotels in Kuala Lumpur
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1,184 reviews from our community

Traveller rating
    427
    535
    145
    59
    18
See reviews for
Families
328
 
Couples
428
 
Solo
80
 
Business
122
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

The deluxe room was very spacious with king size bed And full amenities. Toiletries are St Gregory brand from their in house spa. I am impressed that the in room hair dryer is Phillips brand and does not fry your hair. Check in was a breeze. Our room had view of sungei wang plaza / berjaya Times Square and also... More

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Yokohama, Japan
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 20 May 2013 NEW via mobile

I only stayed for one night at this well located hotel in Bukit Bintang. I expected a bit more as this hotel is rated as a 5 star hotel. The room was small but comfortably laid out. I don't know if I would stay here again as there are other decent 5 star hotels in the area which may have... More

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Singapore, Singapore
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

The location of the hotel is execllent, room are clean and the service staff is very friendly. Plenty of place to shop and eat. I drove but the car park is abit "difficult" to access, BTW free parking. Will sure to stay again.

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Manila, Philippines
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

Stayed here from May 3-7, 2013. Before leaving the airport, we came across a cluster of shops selling prepaid SIM cards. The staff were all very helpful. We chose Maxis Hotlink and got 2 SIM cards. One is the Tourist Edition which is more suitable for outgoing IDD calls and text with free 100mb mobile internet.The other SIM was for... More

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bolton
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

My Husband and I stayed at the Parkroyal for 2 nights last Week. We found it easy to get from KLIA with taking the express train then a 8 ringitt taxi ride from Sentral. We had a regular double room that was so spotlessly clean and cosy. The bathroom was a separate toilet and shower room with frosted glass which... More

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UK
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 25 cities Reviews in 25 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

We had three nights here on our way to Borneo. We had a flight from the UK that landed at 7am KL time so I'd emailed the hotel in advance to ask if early check in was available and was told as long as our room was free from the night before it would be. On arrival, we were told... More

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See 4 more reviews by TravellinggirlUK for Kuala Lumpur
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 15 May 2013

We stayed there recently,first you will notice is its in a very good location, lot of shopping around. the rooms where really great but had a leak in the room and was given a another room. it was kind of spacious with nice views. if you are staying here, you must have the breakfast, its the best i have ever... More

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See 2 more reviews by Jagadish M for Kuala Lumpur
nazrulnasihin, Front Office Manager at PARKROYAL Kuala Lumpur, responded to this review
17 May 2013

Dear Sir / Maam, Thank you for taking the time to share your feedback on TripAdvisor and for choosing to stay at PARKROYAL. We truly appreciate all your lovely comments towards our hotel and associates, in particular Lysanne at Front Desk. I will be sure to share your feedback with her personally. I have also taken note on the leakage... More

Sydney, Australia
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 14 May 2013

We stayed for two nights in a club room and it was worth the additional expense. The level of attentive srvice is very good. Use of the club room for breakfast was a relaxing affair and the drinks in the evening was a great way to relax before dinner. The rooms are very well appointed and spacious. Not much of... More

Was this review helpful? Yes 1
nazrulnasihin, Front Office Manager at PARKROYAL Kuala Lumpur, responded to this review
17 May 2013

Dear Sir / Maam, Thank you for taking the time to share your feedback on TripAdvisor and for choosing to stay at PARKROYAL, your Trusted Local Companion, during your visit to Kuala Lumpur. Your feedback is of great assistance in the improvement of our service and product.I will be sure to share your feedback with our associates from the Orchid... More

Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 14 May 2013

Location is within the radius of a few shopping centres Lot 10 Starhill Time square Sungei Wang Sungei wang plaza Bukit bin tang and pavilion within 10 mins The breakfast spread is amazing ..... Better than Ritz and Marriott . Fresh fruit juice station . Rooms were a little disappointing....maybe the room I had was standard 904

Was this review helpful? Yes 1
nazrulnasihin, Front Office Manager at PARKROYAL Kuala Lumpur, responded to this review
17 May 2013

Dear Maam, Thank you for taking the time to share your feedback on TripAdvisor. Our breakfast spread have always received very favourable reviews and I do appreciate your very complimentary feedback. I have also taken note of your previous room no. Superior Rooms are very popular with the Leisure guest, we also have larger rooms in the Deluxe Category and... More

Melbourne, Australia
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 14 May 2013

Our stay at the ParkRoyal in KL was an absolute delight. We had spectacular views from our room overlooking the pool area, and on to the greater city of KL. The property is very centrally located, just minutes walk from Jalan Imbi. High speed wifi was also a major benefit. The staff were also fantastic in assisting us with our... More

Was this review helpful? Yes
nazrulnasihin, Front Office Manager at PARKROYAL Kuala Lumpur, responded to this review
17 May 2013

Dear Sir / Maam, Thank you for taking the time to share your feedback on TripAdvisor and for choosing to stay at PARKROYAL Should there be anything at all in the near future, please do not hesitate to contact me personally so that I can assure you another memorable stay with us. Thank you, Yours sincerely, Nazrul Nasihin More

 
 
PARKROYAL Kuala Lumpur
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Hotel Summarization (Beta)

What travellers say

  • Sungei Wang(49)
  • Park royal(48)
  • Orchid club(41)
  • Deluxe room(39)
  • Very good(34)
  • Times Square(25)
  • Pool area(24)
  • Shopping centres(23)
  • Buffet breakfast(18)
  • Great location(14)

Additional Information about PARKROYAL Kuala Lumpur

Address: Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
Phone Number:
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#13 Family Hotels in Kuala Lumpur
#20 Luxury Hotels in Kuala Lumpur
#33 Business Hotels in Kuala Lumpur
Price range (per night): $100 - $134
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
The 5-star hotel managed by Pan Pacific Hotels Group, is centrally located in the heart of Kuala Lumpur's prime business, shopping and entertainment districts. It is only 45 minutes from Kuala Lumpur International Airport and mere minutes from the Kuala Lumpur City Centre (KLCC). ... more   less 
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Also Known As:
Parkroyal Kuala Lumpur Hotel Kuala Lumpur
Parkroyal Kuala Lumpur Hotel
Parkroyal Hotel Kuala Lumpur
Kuala Lumpur Parkroyal Hotel

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PARKROYAL Kuala Lumpur
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