My husband and I stayed at the Pacific Regency Hotel during our visit to Kuala Lumpur in May 2012. We booked the hotel through Agoda, so we managed to get a good price for the room. The room (including bathroom) was very large and clean. The sheets and towels were changed each day and the bathroom cleaned. We did not... More

On arrival at this hotel I was very excited- although small, the lobby was nicely decorated and the staff friendly and courteous. That was until I had the misfortune of dealing with the front of desk manager. She unlike any of the other staff could not manage a smile, pleasant greeting or helpful comment. After proceeding to our room we... More

On arrival to the hotel, late at night, we were put in a twin room. We asked to change this, a maintenance man was sent up to us. He pushed the two beds together and put a double duvet on. Outrageous! We were then told there were no doubles available, we were upgraded and told we'd be downgraded in the... More

This hotel is advertised as 5 stars. It is gross. The carpets and hallways stink. There was never hot water, and the AC rarely worked. The doors don't close properly. The kitchen is disgusting. They give you "complimentary" water because you can't drink from the tap. However, on several days we found that the old water bottles were just refilled.... More

Booked 2 night for my last stop in Malaysia... Just wanna say...it is really the best hotel in the whole trip.... definitely peak-end rule... very comfortable bed and very large room... friendly staff and good view in KL... Love it!!

Unfortunetly we had only booked 1 night here before flying out to Hong Kong. What a great place stunning views and wow what big rooms we had booked on Agoda the only place we had not booked direct with the hotel for our month away. So i was certainly not expecting an upgrade, free wifiand a fantatsic pool to dip... More

We got a free upgrade to Executive Suite and it turned out to be very nice and spacious, although the furniture and decoration were a bit dated. We could see the KL Tower from our room very clearly and the city view from the living room was lovely. The night view at the roof top Lunar Bar was amazing! Based... More

Stayed at this hotel at the end of a trip around asia in November. I believe it is an all suite hotel and the rooms are huge. Coming from staying in hostels to here was quite a leap and the rooms were great. Lots of space, kingsize beds, lounge and kitchen area. Bathrooms were huge with a walk in shower,... More

Stayed one night. Conveniently located near to Klang Valley bars and restaurants and the Petronas Towers (very good shopping). The hotel itself though is a little dated... A small lobby means they cannot deal with many people checking in/out at the same time, elevators are slow, the rooms are quite dated (plug sockets must be from the 50's!), there are... More