Reading some of the reviews , I decided that I will book a Superior room with twin beds n a spare bed from Penang When I arrive at the hotel, I seem to have a language problem as the receptionist did not comprehend what I stated I have booked.on top of this The Internet service was not Free as it...
More
Dear Guest,
Thank you for your review the contents of which have been noted with regret. We have also have noted your previous stay with us was in August 2011.
Effective this year, we have provide free in-room internet per usage per room and currently the hotel is undergoing room refurbishment and expected to complete by year end.
I have...
More
the room is actually good, cheapest would be to go to agoda.com it's actually cheaper than airline discount. kinda wondering why they have a big fan in aircon room?
Dear Guest,
Thank you for your review the contents of which have been noted. The ceiling fan in the room is for the comfort of our guests who do not like air-condition while others who prefer the room to be airy.
We look forward to welcoming you back to Cititel Mid Valley when you are in Kuala Lumpur.
Kind regards,...
More
The location is very convenient as 2 shopping malls are just next door. Customer service is good & the environment is ambient. It is just that the room seems to be too expensive for its small n stuffy space. Hotel's parking is not plenty so you may have to consider the Mid Valley's parking lots as well. The parking entrance...
More
Dear Guest,
Thank you for your review the contents of which have been noted. For your next stay, we strongly recommend that you try our deluxe room which is twice the size of the superior room at a very resonable rate.
We look forward to welcoming you back to Cititel Mid Valley soon.
Kind regards,
Edwin Low
More
This is my third time staying at Cititel Mid Valley and i love the location. There's plenty of shops & eateries at your door step as the hotel is connected to MidValley Megamall & The Gardens where Jusco, Carrefour, Zara, Vincci, Robinsons are. Uniqlo & Forever 21 will be opening their outlet there very soon. There's plenty of food options...
More
Dear Guest,
Thank you for your review and we are indeed delighted to know that you have had an enjoyable stay wih us despite the small room and hot water issue.
Once the tap is turn onto the left, it only takes a few seconds for the water supply to be hot. For your next stay with us, I strongly...
More
The location can't be beaten, if you want to shop in KL and like to stay at a brilliant mall. The rooms looked very tired, but the renovations will have dramatically changed the look and feel. Other than that I can't fault the hotel in any other way, and I'd stay here again.
Dear Guest,
Thank you for your review and we are delighted to know that you have had an enjoyable stay with us. Currently, all guestrooms are undergoing refurbishment progressively and we are expecting all rooms to be completed by year end.
We look forward to welcoming you back to Cititel Mid Valley when you are in Kuala Lumpur next.
Kind...
More
It is located in mid valley where this is one of the 3 hotels within the vicinity. It is the cheapest among these properties. The mid valley shopping center is just a few walks away and these place is crowded with tourist and businessmen alike.
Rooms: The standard rooms are really small, but clean.The deluxe rooms are about twice the...
More
Dear Guest,
Thank you for your review and we are delighted to learn that you have had an enjoyable stay with us. We look forward to welcoming you back to Cititel Mid Valley when you are in Kuala Lumpur.
Kind regards
Edwin Low
More
After my last visit with a bad experience, we returned to Cititel Mid Valley on 27042012 and hoping for some improvement. The good news is, the staffs at reception counter are more friendly during this visit and manage to provide us a room based our request - non-smoking room, king size bed and away from the generator (still can see...
More
Reviewed 12 December 2011
Dear Guest,
Thank you for your review and we are indeed delighted to know that your recent stay with us was much better than your previous stay. My sincere apology for rudeness of the security guard and I have shared your feedbacks with our security manager to ensure that our security associates are reminded to handle all situations amicablly.
Once...
More
Really good value for money hotel. Great access to shopping centre, feels friendly and safe. Not luxurious, but very pleasant. Small bathroom, comfortable bed and good free wifi. I would stay here again.
Dear Guest,
Thank you for your favorable review, the contents of which have been appreciated. We are indeed delighted to learn that you have had an enjoyable stay with us. We look forward to welcoming you back when you are in Kuala Lumpur.
Kind regards
Edwin Low
More
It was good experience as the hotel was neither good nor Bad, I stayed there for 10 days and booked it in advance for 10 days and also had to pay fr all 10 days right at the check in which was quite annoying. However on 8th day when i inquired if i can check out i was surprised that...
More
Dear Guest
Thank you for the review and we are indeed delighted to know that you have had an enjoyable experience overall during your stay with us in May 2011. We look forward to welcoming you back to Cititel Mid Valley when your plan brings you back to Kuala Lumpur in the near future.
Kind regards
Edwin Low
More
have stayed here 3 times and hope i get a renovated room next visit!! the rooms are very tired but i do like the Cititel for location and the staff are excellent. each visit i have upgraded to a deluxe which are fantastic size, large bathroom and bigger tv. this visit we stayed 2 nights in the standard room and...
More
Reviewed 4 July 2011
Dear Guest,
Thank you for your review and we are delighted that you have had an enjoyable stay with us. Currently 111 rooms have been refurbished and anticipate all rooms to be completed by year end.
We look forward to welcoming you back when you are in Kuala Lumpur.
Kind regards
Edwin Low
More
If you own or manage Cititel Mid Valley, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
219 Reviews
284 Reviews
2,853 Reviews
