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All 235 Kuala Lumpur hotels

The Westin Kuala Lumpur

5.0 of 5
199 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
Hotel amenities
The Westin Kuala Lumpur
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Ranked #12 of 235 hotels in Kuala Lumpur
Most recent review
5 of 5 stars Reviewed 17 June 2013
singlish_sg Singapore, Singapore
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1,102 reviews from our community

Traveller rating
    566
    351
    119
    41
    25
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Families
227
 
Couples
316
 
Solo
103
 
Business
280
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Singapore, Singapore
Top Contributor
50 reviews 50 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 17 June 2013 NEW

Good: -Free drinking water at the lobby, which is refilled. -Good security. -Despite the long queues at the reception, Front Office are helpful. -Opposite Pavilion Shopping Mall. -Standard room is luxurious. -Interiors are impressive! -Excellent fitness centre. Bad: -Overpriced. -For a hotel with many rooms, the lobby has limited sitting space. -Hotel's restaurants are popular, so if you don't have... More

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London, United Kingdom
Senior Contributor
45 reviews 45 reviews
29 hotel reviews
Reviews in 24 cities Reviews in 24 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 17 June 2013 NEW

It's a good hotel, with good service, a nice breakfast, great rooms, etc. I just find all such chain hotels to be a bit soulless, but ideal for business trips. The internet was awful though & the night life in the hotel bar somewhat questionable!

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sz
2 reviews
5 of 5 stars Reviewed 16 June 2013 NEW

From the moment you round the corner in the middle of KL, you go up a little bump of a hill and enter this really nice lobby. Greeted by smiles everywhere and fresh COLD lime infused or some other tropical fruit water. Then ushered over to the hotel staff and the entire process goes very well. Having traveled all over... More

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HratchKhatchanian, General Manager at The Westin Kuala Lumpur, responded to this review
16 June 2013

Greetings t k WOW - thank you so much for the fantastic review. You have given me great pleasure to share this with the team. Extremely delighted to hear you had a great arrival experience. The fresh cold lime you mentioned is our welcome elixir, which is a Westin welcome drink made by infusing fresh fruit in water without adding... More

Kuala Lumpur, Malaysia
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 11 June 2013 NEW

The hotel is located strategically for hardcore shoppers (with plentiful of adjacent malls such as Pavillion, StarHill, Lot 10, Sg Wang Plaza, etc.), biz class and others. Street foods are available within 5-10 minutes walk. Room is well decorated, clean and spacious. Quality of bed matress, pillow and blanket is good, rendering good quality sleep throughout. Staff are friendly and... More

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See 8 more reviews by Thetengster for Kuala Lumpur
HratchKhatchanian, General Manager at The Westin Kuala Lumpur, responded to this review
11 June 2013

Greetings Thetengster We thank you for staying with us and appreciate you taking the time to review our hotel - good to hear our staff provided personal, instinctive and renewing experiences. We do provide totally free WiFi services in all public areas but this remains a paying service for the rooms as in most properties in Kuala Lumpur. Nevertheless, we... More

Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 9 June 2013

Perfectly located just across Pavillion KL shopping centre where you can just run for groceries, shopping and dining. Just minutes of walking you can find Starhill galleries, and the rest of malls in Bukit Bintang. The room itself is spacious (we were on Exec room) and amazingly we can adjust the room temp as low as 8'C! The bedding, blanket... More

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See 2 more reviews by Magdajes for Kuala Lumpur
HratchKhatchanian, General Manager at The Westin Kuala Lumpur, responded to this review
9 June 2013

Greetings Tony N We thank you for having taken the time to review our hotel. We do provide totally free WiFi services in all public areas but this remains a paying service for the rooms as in most properties in Kuala Lumpur. Nevertheless, we will continue working in this area to look into the possibility of converting this to a... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 9 June 2013 via mobile

The hotel is located across the modern and sauve Pavillion shopping center. That was why I decided to book there for my 2 day stay there. My biggest grouse was the hotel charges for internet (M$ 45 per day) and parking (M $8 per day for guests) when better hotels in KL offer both FOC. Its a decent hotel, but... More

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HratchKhatchanian, General Manager at The Westin Kuala Lumpur, responded to this review
11 June 2013

Greetings Tony N We thank you for the great feedbacks and your support. With regard to your comment about providing complimentary WiFi, we do provide totally free WiFi services in all public areas but this remains a paying service for the rooms as in most properties in Kuala Lumpur. Nevertheless, we will continue working in this area to look into... More

Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 9 June 2013

Had a splendid weekend stay at Westin KL in their spectacular Westin Suite. The management and staff of the executive club are warmth, friendly and extremely efficient. The check-in was smooth and the suite was ready upon my check-in The all day treat at the executive club was excellent and they served excellent breakfast and evening cocktails. The room was... More

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HratchKhatchanian, General Manager at The Westin Kuala Lumpur, responded to this review
9 June 2013

Greetings UpperGuest We thank you for staying with us - very pleased to learn how much you enjoyed your stay and appreciate you letting us know how impressed you were with the service you received. Look forward to welcoming you back soon. Take care and be well Hratch Khatchanian General Manager More

Kuala Lumpur, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 5 June 2013

I am regular a traveller to the Westin KL, which I would consider as the best hotel to stay if you are in KL for work or play. It's location right in front of Pavilion KL (the best mall in Kuala Lumpur) makes it convenient for shopping, whilst KLCC and KLCC Convention Centre is just a leisurely 10 min walk... More

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HratchKhatchanian, General Manager at The Westin Kuala Lumpur, responded to this review
11 June 2013

Greetings Susanchia Thank you very much for your support and appreciate you taking the time to review our hotel - happy to hear you had a great stay. Look forward to welcoming you back soon. Take care and be well Hratch Khatchanian General Manager More

Batu Pahat, Malaysia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 June 2013

very close to all the famous shopping centers in the goldern triangle centers, especially opposite is the "pavillion" famous shopping center and just next door is JWMarriot Hotel and the infamous "starhill" all branded goods in the mall and fine dinning at the basement with fanastic decor and all other malls along the bukit bintang road. There is also a... More

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See 3 more reviews by ho1243 for Kuala Lumpur
HratchKhatchanian, General Manager at The Westin Kuala Lumpur, responded to this review
6 June 2013

Greetings ho1243 We thank you for staying with us and taking the time to review our hotel - sincerely appreciate the fantastic feedbacks. Look forward to your return soon. Take care and be well Hratch Khatchanian General Manager More

INDIA
Top Contributor
59 reviews 59 reviews
41 hotel reviews
Reviews in 36 cities Reviews in 36 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 June 2013

This is a good family accommodation in the center of KL. Quite close to the twin towers and next to several eating joints, this place is fantastic for its ambience and service. We had been here with parents and children and enjoyed the place a lot. Good breakfast and pool.

Was this review helpful? Yes 1
HratchKhatchanian, General Manager at The Westin Kuala Lumpur, responded to this review
6 June 2013

Greetings Rajreviews We thank you for your support and the wonderful feedbacks - it's always good to know that our guests enjoy themselves during their stay. Please come back again when you return to Kuala Lumpur. My team and I look forward to welcoming you back. Take care and be well Hratch Khatchanian General Manager More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Shopping mall(28)
  • Very good(24)
  • Heavenly beds(20)
  • Room service(17)
  • Twin tower(13)
  • Great location(13)
  • Breakfast buffet(13)
  • Club lounge(9)
  • Star hotel(6)
  • Petronas Towers(5)

Additional Information about The Westin Kuala Lumpur

Address: 199 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar/Lounge Business Centre Fitness Centre Children Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotels in Kuala Lumpur
#9 Family Hotels in Kuala Lumpur
#11 Luxury Hotels in Kuala Lumpur
Price range (per night): $160 - $252
Hotel Class:5 star (5*)
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Also Known As:
The Westin Kuala Lumpur Hotel Kuala Lumpur
The Westin Kuala Lumpur Hotel
Westin Kuala Lumpur
Kuala Lumpur Westin

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