Being a repetitive platinum member of Marriott Rewards, this JW ranks well up there in the Marriott's that I have visited. The concierge service goes above and beyond to make you feel welcome and ensure your needs are met. The hotel is in easy walking distance to all places of interest in Bukit Bitang area. As a couple side notes,... More

When I arrived, it was very late at night. Once I got into the room, the curtain was already close, and turn down service already been done. The bathrobe was ready, hanging on the bathroom's door, and slipper unwrapped, and laid nicely in front of the bathroom to ready for me to get some rest. Compared to others hotel, the... More

I was supposed to check-in on June 10th, my flight was delayed and I rang the hotel to inform my estimated arrival time. It was early in the morning around, the operator spoke to me in unfriendly and arrogant tone. She has also very poor English speaking and listening skills. Asked for my name at least 5 times till I... More

I stayed in the Deluxe room that had double beds. Compared to some hotels, usually I would get 2 x queen beds. But over here, it's 2 x super single beds. It's ok for 2 adults + 2 kids max. Cribs can be requested for free but rollaway beds would cost you RM100 per night. Furnishing wise, it's a bit... More

My husband & his boss were in KL 2 weeks ago on business. It was his bosses 1st stay at the marriott. They will never stay anywhere else again. Convenience, helpful staff, well appointed rooms what more could you ask for?? They are going again next Sunday.

We, 2 adults and 2 children (5 and 7 years) stayed here in May for 2 nights. We had a very warm and professional welcome at the reception. Everyone was very friendly and tried to serve us a quick as possible. We stayed in a Deluxe room with twin beds which was sufficient for the four of us, regarding our... More

I stayed here for two days, the location of the hotel is excellent. Next to expensive mall StarHill, more affordable shopping malls like Pavallion and Lot 10 are just few minutes walk away. There is a shelter footbridge from Pavallion shopping mall to KLCC mall and Aquarium, very convinence. All staff are very helpful and willing to help. Wide range... More

Stay here from 13 to 15 May'13. Hotel is just opposite Pavillon and no problem with shopping and food. I tried the walk to KLCC from pavillon and reached in about 20 min. Nearby hotel there are lots of shopping area. The room is quite spacious but pillow bit of soft. Hotel swimming pool is quite simple, nothing for the... More

Great location in KL and within easy reach of most places. Good set up both for business and leisure. Very spacious, classic decor and good service throughout. A few specific notes: General condition: good classic feel, a little bit tired in places but nothing dramatic. Rooms: spacious, classic design, a little bit old and could do with a modernization, but... More