We are totally NOT recommending this hotel especially for family with kids, within this area got many other budget hotel and guesthouse are more better then is hotel. Dec 2011 booked & confirmed a triple room for 2 nights stays directly from hotel website. According to the photos of the building, lobby, room & location I think the hotel’s environment,... More

Very convenient location of course, right at the center of everything but the place is just pack with prostitutes and unknown people pulling you to try this and that. Unfriendly staff at the reception counter, disgusting dirty small rooms with bad lighting, musky smells everywhere and it looks more like a place for those prostitute to run their business than... More

I was convinced to book this hotel for my family KL trip recently. The website is okay. The reviews in several review sites look okay. The pictures showed me what I expect from a 3-star hotel. But in reality, the hotel was really old and not maintained well. The lift is very small with capacity of 6 person only, and... More

Made the mistake of booking this as a result of an internet search, rather than checking Tripadvisor. Reception staff had no record of our booking, luckily I had a printout with me. Bathroom not clean, no hot water, and walls in the room were very grubby. The photos, while not deceptive, don't show the grime either! Quite a bit of... More

The front desk staff didn't allow us to check in early even when there were rooms available. We arrived 6a.m and lied to us that rooms will be available by 9a.m since no one has checked out yet. His shift ended at around 8 and a lady replaced him. When we approached the lady that we will just leave our... More

We arrived around 5:30a.m in the hotel but the front desk staff said no rooms were available for early check in. We just waited in the lobby. The staff left since his shift ended, and told us that rooms will probably be available around 8-9a.m and advised us to just wait for the next front desk staff to take over... More

The only advantage the hotel has is its location. Other than that, amenities & facilities are pretty outdated. The rooms are not properly lit up with light & looks very dim...There are batter alternatives around the place in the same budget. Keep this as your last option in Bukit Bintang