The Royale Chulan is a genuine 5 star hotel experience; for an undemanding price (we paid $US106 per night via Asia Rooms) you get a large room, well maintained with nice features and a very comfy bed, together with a large bathroom including separate full sized bath and shower. Breakfast is a delight, with an enormous selection from different types... More

The hotel facilities are of high quality and employees are very friendly but I felt that the hotel's management was poor. I stayed five nights with a reservation for a non-smoking room at Club level. The breakfast at the Royal Club was nice and employees were friendly. Internet worked well with high speed Wifi. The gym, while small for the... More

When we checked as a family of 7 for 2 nights, we were given our 3 bedrooms. We later realised that we were upgraded to 3 service appartments. The rooms were clean and very spacious although we did not make use of the kitchenette. The separate sitting room was warm and cosy. As we were so happy with the rooms,... More

Spent a weekend at Royale Chulan. Stay was nice. - Clean and spacious room. Interior decorated very nicely. - Spacious bathroom, separate area for shower, toilet and bathtub. Huge make up area for ladies. - Walking distance to Pavillion and Bukit Bintang area - Friendly service. - Nice lobby and cafe. - Breakfast spread was good.

Great hotel, it is what it is,(large posh sterile building, but hey !!) large room great bed and bathroom. Large pool & spa ! Close to great Local food markets/street dining hawker stalls etc and public transport. Sensational buffet breakfast (Indian Malaysian Chinese European Japanese choices) which was included in booking price. Pleased with our stay ! House band THe... More

My daughter and I stayed at this hotel and absolutely loved it. The service was friendly and impressive, every request was responded to immediately - from the doormen to the concierge to all the staff. It was so clean, the restaurants were fabulous, we loved the endless brunch, which appealed to every imaginable taste. If we wanted a taxi to... More

For the few days we had in Malaysia we wanted to stay in a hotel that was not part of a big impersonal world wide chain and we found Royale Chulan an interesting hotel with a Malaysian flavour in it's architecture and food.It's still a big hotel - we felt very comfortable there. It is central, close to the "Hop... More

Check-in was a disaster already. Twice requested smoking rooms with connecting door 3 months and 1 week prior to arrival. No communication between reservation and front office! Told me they don't have smoking connecting rooms though stayed in them before. Girl at check-in unfriendly, arrogant and permanently interrupting me; couldn't finish one sentence. She wanted to change booked and pre-paid... More

i stayed here with my mom for 3 days and it was a great stay. breakfast was ok, nothing special, but the servers were attentive and nice. concierge was helpful. doormen were polite and taxis were arranged well. i had a problem with the safe box, and the duty manager came up and sorted it quite fast. in room dining... More