The location of this hotel was perfect for a 2 night stay as it is close to most of the main attractions as well as the subway. The staff was very friendly and spoke English very well (that we encountered). All of their recommendations for our short stay were fantastic. The rooms aren't fancy (but don't claim to be) and... More

This is a nice hotel which is quit clean and have big rooms, as usually the hotel in Japan are very small and tite, this is a really good choice of stay if u don't have a budget concern. Moreover, the staffs are nice and most of them know simple English, which is comparatively rare in japan. I will say... More

Its a great hotel in the Shinsaibashi/Namba area of Osaka. Nice rooms, bigger than usual Japanese rooms. Loads of eating and shopping options around the hotel. Excellent service by the staff. I'd avoid the breakfast next time though.

The hotel is very convenient and nice. The room is decent but not big, it's quite normal for hotels in Japan. It's really near to everything - shopping, food, convenient store etc. Staff are nice as well. Will definitely head back next time when we visit Osaka again.

Only stayed at Cross for a night in May 2013. It was a good experience. Front desk staff were friendly and some spoke very good English. Most unfortunately, we arrived really early and the room was not ready. The staff gladly took our luggage in storage. The room was comfortable and it has a huge bathroom. Great bed ... or... More

My friend and I stayed in this hotel for 5 nights. The location is superb as it is in the midst of Shinsaibashi and Dotonbori. There is no lack of shopping and food at Shinsaibashi shopping street. It is less than 5 minutes walk to Namba station, which the underground network of shopping streets is also amazing. It practically connects... More

I stayed at this hotel for 4 nights with a friend. The location is amazing, close to Dotombori street that has all the good stuff Osaka provides. Lots of nice places to eat, go shopping and sing karaoke. The room was of decent size and really spot-on maintained. I was expecting a lot smaller room, but I was pleasantly surprised... More

Unbeatable location right on the main shopping street. The hotel is on the cool side with dark corridors and funky rooms. The rooms were a good size and very clean. The bathroom was a separate pod that functioned as a wet room. I feared the worst, staying in a city centre hotel on a Saturday night overlooking the main street... More

Right in the heart of the entertainment district, the Cross Hotel is well deserving of the positive reviews on Tripadvisor. Room spotless. The bathroom is a great size and the amenities of very high quality. Close to a huge station, easy access to KIX via rail and a stress-free subway ride to the Shinkansen at Shin-Osaka station. Food and drink... More