Staffs were well well trained. They were all attentive and remember guest's face. I had a dinner at their restaurant without reservation, but they remember my face and I have an alergy for soba. They changed some soba dishes to another one. It was fantastic service. Breakfast was also wonderful. Negative side is facility. Though I'm a Japanese, this was... More

I think the hotel and Kaiseki are overrated. I found the food blant and of small portion. There's nothing special about the room, service and food . You are simply charged for the location, but nothing else!! In fact, the location is not exactly right, you have to cross the togetsu bridge which is always crowded (even more difficult if... More

Agree with the previous reviewer that this almost resembles a business hotel as opposed to an intimate ryokan. The ryokan is right at the end of the togetsutei bridge, and certain rooms accord great views of the bridge and the surrounding mountains/forestries. We opted for a kaiseki dinner which gave us immense pleasure, and the service was immaculate. We were... More

Was surprised and a little disappointed to discover this is more like a modern businessmen's hotel than your usual intimate ryokan. However, once we got over our initial shock, really enjoyed our 2 night stay. We were on the third floor in a large room and our outdoor terrace had a traditional garden with rocks and plants and an amazing... More

I stayed at togetsutei traditional ryokan for two nights with my husband, and it was a pleasent and relaxing experience. The area is beautiful with a river and mountain forests sceneries. I stayed at the least expensive room, though small it was very cozy and clean and included everything you might need. The ryokan staff was wonderfull, with outstanding traditional... More

My husband and I had a most excellent stay in Togetsutei ryokan. This ryokan is situated in Arashiyama, a beautiful small suburd just in west Kyoto, a 20 minute train ride from Kyoto station. The location iof the ryokan is central, right next to the Togetsutei bridge and within easy walking distance to most sights and the rail station. We... More

We booked this through the Yahoo travel website (in Japanese) after comparing a few. Came in at about JPY 20,000 p/p ($200). This was in peak cherry blossom time. It has a beautiful setting in Arashiyama by the bridge. For the money we got the night's stay and an exceptionally good kaiseki menu. The food alone would easily cost that... More