Unfortunately our stay here was just for one night but it was such a pleasure. Near to railway station to take bullet train to Kyoto. Very interesting streets to explore nearby and the wonderful 'ropeway' that took you up to the top of the beautiful gardens that lay behind.. A very refreshing place to stay.

We have stayed in this hotel last two nights of our 1 week stay in Japan. Hotel is next to the Shinkansen station which was very convenient for us. We got the room on the 29th floor and the view was spectacular, it was definitely the best part of the room. Room itself was spacious with very comfortable bed, but... More

We stumbled into the skybar by chance. We had planned to take the ropeway to Mt Maya for a sunset and night view but it was late and we had stopped at shin Kobe to try to go to the Herb Garden instead but it was closed. The staff noticed that we were quite lost trying to find our way... More

We stayed here for 5 nights, while supporting a New Zealand Womens Football team at the Worl Cup. The location was great, The lift went down to the subway and there was a covered walkway to the train station. Supermarket under the Hotel and lovely restuarants and shops on the three lower floors. The staff were very helpful, those that... More

We stayed here recently and I have to say we were disappointed overall. We arrived late at night and on entering our room which was a king bed room, we found the following: The room lacked character in that it was very plain, with a 6 foot divider in the bedroom part which hid a brown ugly sink that was... More

Coming back from business in himeji, we stay 1 night at this hotel before going back to Tokyo. Room are perfect, while location is so so close to shin Kobe. It was one day trip and we forgot to packed our blackberry charger. We asked house keeping and they tried very very hard to find phone charger for us to... More

The hotel is located adjacent to the Shin-Kobe station and the view from the hotel is astonishing. If you are lucky to get a room on a higher floor, you will be able to see the harbor and the city centre. The rooms are spacious considering other hotels in Japan. The staff are very friendly and are always willing to... More

I stayed 11 nights in this hotel on a business trip. The room was clean and adequate size for 1 person. The bathroom needed improvement due to the dripping faucet and difficulty with the shower head. The hotel was very accommodating to English speaking travelers. The breakfast buffet was fantastic with many many options, but expensive at 2100 yen at... More

It was the service that really stood out for me at this hotel. As clichéd as this sounds, I felt that the staff really went out of the way to make my stay a good one. I forgot to bring my power adapter, and when I pathetically went up to the reception counter to ask if they had any, they... More