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ANA Crowne Plaza Kobe

4.0 of 5
1-1 Kitanocho, Chuo-ku, Kobe, Hyogo Prefecture 650-0002, Japan
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ANA Crowne Plaza Kobe
Ranked #12 of 77 hotels in Kobe
4.0 of 5 stars 226 Reviews
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226 reviews from our community

    Trip type
Traveller rating
    61
    120
    33
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Date Rating
Sacramento, California
Contributor
13 reviews 13 reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 18 May 2012

There are two great attributes of this hotel: first, the proximity to Shin-Kobe station and its Shinkansen line; second, the view from upper floors. The hotel staff are helpful and speak English. The lobby is quite impressive but the rooms fall short. The common areas, restaurants, etc seem to be well maintained, but the rooms feel very worn and outdated.... More

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ANA_CrownePlaza_Kobe, General Manager at ANA Crowne Plaza Kobe, responded to this review
22 May 2012

Thank you very much for staying with us at the ANA Crowne Plaza Kobe and we are happy to learn that you have enjoyed your overall stay with us especially due to the convenient access to the Shinkobe- and the underground stations as well as the great views of Kobe and surrounding areas. However please accept our sincere apologies for... More

Sweden
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 28 April 2012

Good location at Shin-Kobe station, not too far from central Kobe. Great views of the city. The room was large, but the bathroom quite small. The breakfast buffet was excellent with both Japanese and western food.

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ANA_CrownePlaza_Kobe, General Manager at ANA Crowne Plaza Kobe, responded to this review
2 May 2012

Thank you very much for staying with us at the ANA Crowne Plaza Kobe and we are happy to learn that you have enjoyed your overall stay with us especially due to the convenient access to the Shinkobe- and the underground stations as well as the great views of Kobe and surrounding areas. We hope that our breakfast and the... More

Chelmsford, United Kingdom
Top Contributor
81 reviews 81 reviews
Reviews in 61 cities Reviews in 61 cities
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 15 April 2012

Booked a club level stay which was well worth the extra money - club floor is 36th floor with excellent views. Free alocholic drinks between 5.30 and 7.30 is a nice touch in a land where alcohol is very expensive. Our room was spacious and had a great view. We got up early in the morning to use the pool... More

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ANA_CrownePlaza_Kobe, General Manager at ANA Crowne Plaza Kobe, responded to this review
17 April 2012

Thank you very much for staying with us at the ANA Crowne Plaza Kobe and we are happy to learn that you have enjoyed your overall stay with us especially due to the convenient location and the great views of Kobe and surrounding areas as well as the benefits offered to our Club Floor guests including access to the Club... More

Marina del Rey
Senior Contributor
24 reviews 24 reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 15 March 2012

Located in only a couple of minutes walking distance from the Shin-Kobe Shinkansen Station. The receptionists and other staffs were very friendly and professional. The club room has a nice view and is well equipped. The bath room is a unit bath (very small) even the club room and not exquisite in quality and design as common to most Japanese... More

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ANA_CrownePlaza_Kobe, General Manager at ANA Crowne Plaza Kobe, responded to this review
21 March 2012

Thank you very much for staying with us at the ANA Crowne Plaza Kobe and we are happy to learn that you have enjoyed your overall stay with us especially due to the convenient access to the Shinkobe Station as well as the real “Kobe Beef” experience at our “Kitano” restaurant. On the other hand please accept our sincere apologies... More

Kaneohe, HI
Top Contributor
52 reviews 52 reviews
Reviews in 23 cities Reviews in 23 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 13 March 2012
1
person found this review helpful

I made this reservation because the hotel was near the Shin-Kobe train station (it's actually connected by a walkway) and because it looked nice and modern. I also liked the fact that it had a pool, fitness center and hot tub. When I arrived, I found the location to be just as advertised, but the pool was closed. I could... More

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Hiroshima, Japan
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 28 December 2011
1
person found this review helpful

We wanted to take a trip to Kobe for my husband's birthday and because we are familiar with travel within Japan, we called to make the reservation to avoid any problems once we arrived. The hotel reservation desk had a very nice woman that spoke great English take our reservation. They did not have a single room that could accommodate... More

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ANA_CrownePlaza_Kobe, General Manager at ANA Crowne Plaza Kobe, responded to this review
12 January 2012

Thank you very much for staying with us at the ANA Crowne Plaza Kobe and please accept our sincere apologies for the incovenience which you have experienced during your most recent stay with us. Please be advised that we have already discussed this unfortunate incident into further detail with our relevant managers in order to avoid the same problem from... More

San Diego, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 24 November 2011

this ia a very nice hotel. rooms large, and updated. staff is excellent and friendly. Terrace restaurant for buffet breakfast and dinner is excellent. one of best ive had anywhere. only problem is that there is no business center in this very large business hotel. i needed to scan and fax some documents and had to walk 20 minutes to... More

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ANA_CrownePlaza_Kobe, General Manager at ANA Crowne Plaza Kobe, responded to this review
5 December 2011

Thank you very much for staying with us at the ANA Crowne Plaza Kobe and we are happy to learn that you have enjoyed your overall stay with us especially due to the comfortable room and excellent breakfast – as well as dinner buffet at The Terrace restaurant. Please accept our sincere apologies for the inconvenience you have experienced due... More

Sasebo
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 November 2011

Great hotel. Rooms big by Japanes standards. Hotel resteraunts a little pricey but what aren't. Many selections to eat within a short taxi or subway ride. "bullet train" only a couple minutes walk, used this to go to Kyoto for sight seeing. Will defintely stay here again.

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ANA_CrownePlaza_Kobe, General Manager at ANA Crowne Plaza Kobe, responded to this review
5 December 2011

Thank you very much for staying with us at the ANA Crowne Plaza Kobe and we are happy to learn that you have enjoyed your overall stay with us especially due to the convenient access to the bullet train station as well as the great views of Kobe and surrounding areas. As you have already mentioned, Kyoto is just a... More

Bramming, Denmark
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 18 November 2011 via mobile

Right next to train station ... Very convienient for business travellers . Book Executive level and use The lounge for business metings .. Very Nice place ...

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ANA_CrownePlaza_Kobe, General Manager at ANA Crowne Plaza Kobe, responded to this review
22 November 2011

Thank you very much for staying with us at the ANA Crowne Plaza Kobe and we are happy to learn that you have enjoyed your overall stay with us especially due to the convenient access to the Shinkobe Station as well as the benefits for our Club Floor guests including the free access to our Club Lounge which is located... More

virginia water
Senior Contributor
33 reviews 33 reviews
Reviews in 25 cities Reviews in 25 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 13 November 2011

I suggest you ignore the comments about the inconvenience of different lifts at this hotel. It is so minor as to be insignificant. Our stay on the Club floors was almost flawless (excuse the pun!). Check in was good, the room a little small for my liking (more of that later), the Club lounge very efficient and welcoming for breakfast,... More

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ANA_CrownePlaza_Kobe, 支配人 at ANA Crowne Plaza Kobe, responded to this review
18 November 2011

Thank you very much for staying with us at the ANA Crowne Plaza Kobe and we are happy to learn that you have enjoyed your overall stay with us especially due to the Club Floor services and its F&B selection as well as the great views of Kobe and the surrounding areas. Please be advised that most of our rooms... More

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Additional Information about ANA Crowne Plaza Kobe

  • Kobe Crowne Plaza
Address: 1-1 Kitanocho, Chuo-ku, Kobe, Hyogo Prefecture 650-0002, Japan
Price range (per night):* 125 AUD - 371 AUD

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ANA Crowne Plaza Kobe
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