There are two great attributes of this hotel: first, the proximity to Shin-Kobe station and its Shinkansen line; second, the view from upper floors. The hotel staff are helpful and speak English. The lobby is quite impressive but the rooms fall short. The common areas, restaurants, etc seem to be well maintained, but the rooms feel very worn and outdated....
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Thank you very much for staying with us at the ANA Crowne Plaza Kobe and we are happy to learn that you have enjoyed your overall stay with us especially due to the convenient access to the Shinkobe- and the underground stations as well as the great views of Kobe and surrounding areas. However please accept our sincere apologies for...
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Good location at Shin-Kobe station, not too far from central Kobe. Great views of the city. The room was large, but the bathroom quite small. The breakfast buffet was excellent with both Japanese and western food.
Thank you very much for staying with us at the ANA Crowne Plaza Kobe and we are happy to learn that you have enjoyed your overall stay with us especially due to the convenient access to the Shinkobe- and the underground stations as well as the great views of Kobe and surrounding areas. We hope that our breakfast and the...
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Booked a club level stay which was well worth the extra money - club floor is 36th floor with excellent views. Free alocholic drinks between 5.30 and 7.30 is a nice touch in a land where alcohol is very expensive. Our room was spacious and had a great view. We got up early in the morning to use the pool...
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Thank you very much for staying with us at the ANA Crowne Plaza Kobe and we are happy to learn that you have enjoyed your overall stay with us especially due to the convenient location and the great views of Kobe and surrounding areas as well as the benefits offered to our Club Floor guests including access to the Club...
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Located in only a couple of minutes walking distance from the Shin-Kobe Shinkansen Station.
The receptionists and other staffs were very friendly and professional. The club room has a nice view and is well equipped. The bath room is a unit bath (very small) even the club room and not exquisite in quality and design as common to most Japanese...
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Thank you very much for staying with us at the ANA Crowne Plaza Kobe and we are happy to learn that you have enjoyed your overall stay with us especially due to the convenient access to the Shinkobe Station as well as the real “Kobe Beef” experience at our “Kitano” restaurant.
On the other hand please accept our sincere apologies...
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I made this reservation because the hotel was near the Shin-Kobe train station (it's actually connected by a walkway) and because it looked nice and modern. I also liked the fact that it had a pool, fitness center and hot tub. When I arrived, I found the location to be just as advertised, but the pool was closed. I could...
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We wanted to take a trip to Kobe for my husband's birthday and because we are familiar with travel within Japan, we called to make the reservation to avoid any problems once we arrived. The hotel reservation desk had a very nice woman that spoke great English take our reservation. They did not have a single room that could accommodate...
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Thank you very much for staying with us at the ANA Crowne Plaza Kobe and please accept our sincere apologies for the incovenience which you have experienced during your most recent stay with us.
Please be advised that we have already discussed this unfortunate incident into further detail with our relevant managers in order to avoid the same problem from...
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this ia a very nice hotel. rooms large, and updated. staff is excellent and friendly. Terrace restaurant for buffet breakfast and dinner is excellent. one of best ive had anywhere. only problem is that there is no business center in this very large business hotel. i needed to scan and fax some documents and had to walk 20 minutes to...
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Thank you very much for staying with us at the ANA Crowne Plaza Kobe and we are happy to learn that you have enjoyed your overall stay with us especially due to the comfortable room and excellent breakfast – as well as dinner buffet at The Terrace restaurant.
Please accept our sincere apologies for the inconvenience you have experienced due...
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Great hotel. Rooms big by Japanes standards. Hotel resteraunts a little pricey but what aren't. Many selections to eat within a short taxi or subway ride. "bullet train" only a couple minutes walk, used this to go to Kyoto for sight seeing. Will defintely stay here again.
Thank you very much for staying with us at the ANA Crowne Plaza Kobe and we are happy to learn that you have enjoyed your overall stay with us especially due to the convenient access to the bullet train station as well as the great views of Kobe and surrounding areas.
As you have already mentioned, Kyoto is just a...
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Right next to train station ... Very convienient for business travellers . Book Executive level and use The lounge for business metings .. Very Nice place ...
Thank you very much for staying with us at the ANA Crowne Plaza Kobe and we are happy to learn that you have enjoyed your overall stay with us especially due to the convenient access to the Shinkobe Station as well as the benefits for our Club Floor guests including the free access to our Club Lounge which is located...
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I suggest you ignore the comments about the inconvenience of different lifts at this hotel. It is so minor as to be insignificant.
Our stay on the Club floors was almost flawless (excuse the pun!). Check in was good, the room a little small for my liking (more of that later), the Club lounge very efficient and welcoming for breakfast,...
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Thank you very much for staying with us at the ANA Crowne Plaza Kobe and we are happy to learn that you have enjoyed your overall stay with us especially due to the Club Floor services and its F&B selection as well as the great views of Kobe and the surrounding areas. Please be advised that most of our rooms...
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