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ANA Crowne Plaza Hiroshima, an IHG hotel

7-20 Nakamachi, Naka-ku Naka-Ku, Hiroshima 730-0037 Hiroshima Prefecture
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Traveller (1187)
Room & Suite (601)
Dining (218)

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About

#11 of 111 hotels in Hiroshima
Location
Cleanliness
Service
Value
Stay at the elegant ANA Crowne Plaza Hiroshima for a wide choice of cuisine and English language service in the heart of Hiroshima. ANA Crowne Plaza Hiroshima is in Hiroshima's commercial district, just five minutes' walk from Hiroshima Peace Memorial Park. Ask the bilingual Front Desk staff in the marble floored lobby about our restaurant and bar options, with a delicious a la carte menu and stunning views across the city. You can energize with our 24-hour available fitness center (No charge). Facing the Fukuromachi street car stop on Peace Boulevard, ANA Crowne Plaza Hiroshima is a 10 minute taxi ride or 20 minute tram journey from JR Hiroshima station, with shuttle buses to Hiroshima Airport taking 60 minutes. We're a short walk from the banks of the Motoyasugawa River and A-Bomb Dome. Locals have long been heading to the hotel's five restaurants on special occasions for outstanding Japanese, Chinese and Teppanyaki.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Massage
Car park
Wifi
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Banquet room
Meeting rooms
24-hour security
Baggage storage
Chapel / shrine
Concierge
Convenience store
Currency exchange
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Hair dryer
Refrigerator
Electric kettle
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Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Quiet
Centrally Located
Languages Spoken
English, Japanese

Location

7-20 Nakamachi, Naka-ku Naka-Ku, Hiroshima 730-0037 Hiroshima Prefecture
Name/address in local language
ANA Crowne Plaza Hiroshima, an IHG hotel
1,878Review21Q+A100Room tips

Reviews
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Derek S wrote a review Feb 2024
Roslyn, New York869 contributions379 helpful votes
It’s a nice hotel. The area is very good. There are a lot of stores, transportation and the peace museum within walking distance. The lobby is very nice. The staff was very nice. The room was clean and comfortable. The room was a good size. The beds were very hard though.
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: Very hard beds
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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KateCav wrote a review June 2023
Washington DC, District of Columbia13 contributions4 helpful votes
Hotel's Favourite
This location is prime real estate if you are in Hiroshima to visit Peace Memorial Park and take the ferry to Miyajima (not the JR Ferry). The hotel was nice, the rooms were a bit small but overall this was the perfect hotel to meet our needs for a night in Hiroshima.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Iwata Erika, お客様サービス / フロント オフィス at ANA Crowne Plaza Hiroshima, an IHG hotel
Responded 9 June 2023
Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the near future. Yours Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ZenDark30 wrote a review Nov 2023
Portland, Oregon2479 contributions275 helpful votes
+1
Having just come from the Sheraton by the train station, this was a big step down. The room was dark and outdated. The view was of a wall. While clean, the bathroom smelled like mildew. Staff were friendly and courteous. The location is close to the peace park but a hefty walk to the train station.
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Date of stay: November 2023Trip type: Travelled as a couple
Room Tip: Try and get a high floor so you don’t have to look at a wall and the room will have more natural...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at ANA Crowne Plaza Hiroshima, an IHG hotel
Responded 2 Feb 2024
Hi ZenDark30, Thank you for staying at Crowne Plaza Hiroshima. We appreciate you for choosing our hotel for your travel needs! I'm thrilled to know that you found the location convenient and that you're pleased with the service provided by our staff. However, I'm sorry to read about the issues you encountered during your stay. We value your insights, and we are committed to providing our guests with a comfortable and enjoyable experience. I have shared your feedback with the hotel management team for needed actions to be taken to improve guests' satisfaction. We hope that on your next visit to the area, you will consider staying with us again! Many thanks, Jonathan A Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AdamBorowski wrote a review Nov 2023
Leighton Buzzard, United Kingdom88 contributions70 helpful votes
This hotel is undergoing refurbishment of some of the rooms. However, if you’re allocated one of the suites on the Club floors you won’t be disappointed. The suites are very nicely decorated and include a study area, lounge as well as a bathroom with a very large bath. The view from the rooms on the top floors is also great - on a clear day you can see Miyajima island. Location-wise, it’s 5 minute walking distance from the Peace Park. The hotel also includes a variety of restaurants and bars.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kumar786 wrote a review Oct 2023
Bengaluru, India651 contributions106 helpful votes
The hotel is well located. The lobby is very pleasing. The reception is good. The rooms are convenient . The bed and bath are clean. There are clean towels. The bath room is spacious. The breakfast spread is pretty cool. Vegetarian food is available. The ambience is good. The service is good.
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Date of stay: September 2023Trip type: Travelled with friends
Room Tip: Please avoid corner rooms. In case you get it, insist on change.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 岩田 恵利佳, オーナー at ANA Crowne Plaza Hiroshima, an IHG hotel
Responded 18 Oct 2023
Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the near future. Yours Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sarah B wrote a review June 2023
14 contributions3 helpful votes
Perfectly nice staff at this conveniently located hotel near the station. Good and clean. And a comfortable bed. However, it has won our prize for the worst designed room of our trip. We have travelled with hand luggage but even with small bags you cannot open the suitcases and still stand in the room. In other minuscule rooms we have been able to slide our cases under the bed. The window and curtains were in the face of one of the sleepers. Temperature is not controlled in each room but centrally for the hotel. The mobile air con unit is very noisy. Chair too big for the room. All in all we felt like a bit like battery hens.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: May be ok for one person. But I still think they’d struggle with the cases.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 岩田 恵利佳, お客様サービス / フロント オフィス at ANA Crowne Plaza Hiroshima, an IHG hotel
Responded 4 June 2023
Thank you for choosing to stay with us and for sharing your feedback.  We sincerely apologize for not having met your expectations on this visit. We are addressing the areas you highlight with the relevant departments internally in order to rectify the shortcomings. We hope to have the opportunity to welcome you back in the future. Yours Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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RBN11 wrote a review Apr 2023
North Lakes, Australia1005 contributions159 helpful votes
Our travel agent booked a room for us for 3 nights, and we were expecting the same Crowne Plaza facilities as we experience in Australia. Unfortunately that was not the case in terms of room size. Our room had twin beds and to access the second bed you had to shuffle sideways along the wall. The only seat in the room was an office chair situated in the corner where the TV and kettle and miniscule desk was. The bathroom was so small that the door opened outwards! Notwithstanding, service was good and breakfast buffet had a variety of choices of both Japanese and European foods. We at dinner there one night at the Fruitier buffet and there was a good selection of mains and desserts. We were amused at the "Mask Shelter" on each dining table for breakfast (see photo).
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Make sure you ask for a room that you can move around in
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 岩田 恵利佳, お客様サービス / フロント オフィス at ANA Crowne Plaza Hiroshima, an IHG hotel
Responded 5 May 2023
Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed breakfast. However, we sincerely apologize for not having met your expectations with the room. We are taking action internally to correct and improve on this shortcoming and to ensure that such a situation is not repeated. We appreciate your patronage and feedback which will help us move closer to our goal of providing a great experience for our guests. We hope to have the opportunity of welcoming you back in the future. Yours Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ramadama wrote a review Apr 2023
New Providence, New Jersey2271 contributions851 helpful votes
This hotel is located close to restaurants and is comfortable. Our room has to full beds so it makes the room a little tight. The bathroom is on the smaller side with a tub/ shower combination. They have a super nice gym/ workout room. The buffet breakfast was good with the usual items to chose from.
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from 岩田 恵利佳, お客様サービス / フロント オフィス at ANA Crowne Plaza Hiroshima, an IHG hotel
Responded 12 Apr 2023
Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the near future. Yours Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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CanIGoWithYou wrote a review Jan 2023
Taipei, Taiwan756 contributions119 helpful votes
+1
The good: - Friendly staff - Room was clean and had plenty power outlets - Breakfast was excellent and the okodomiyaki was not bad The bad: - Room was somewhat dark and the bathroom was quite dated - A bit of walk from transportation, although central to tourist spots The ugly: - Wi-Fi is not encrypted
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Date of stay: January 2023
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 岩田 恵利佳, お客様サービス / フロント オフィス at ANA Crowne Plaza Hiroshima, an IHG hotel
Responded 24 Jan 2023
Thank you for choosing to stay with us and for sharing your feedback. We sincerely apologize for not having met your expectations on this visit. We are addressing the areas you highlight with the relevant departments internally in order to rectify the shortcomings. We hope to have the opportunity to welcome you back in the future. Yours Sincerely,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kaledoniain wrote a review Jan 2023
Vancouver91 contributions65 helpful votes
Located near Peace Park. Hotel is showing its age. Lots of staff hanging around lobby. One lady decided to walk me from check in to press the elevator button and bow until the door closed. Good breakfast buffet though.
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Date of stay: January 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from 岩田 恵利佳, お客様サービス / フロント オフィス at ANA Crowne Plaza Hiroshima, an IHG hotel
Responded 14 Jan 2023
Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the near future. Yours Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$116 - AU$232 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ana crowne plaza hiroshima hotel hiroshima, crowne plaza hiroshima, hiroshima crowne plaza
LOCATION
JapanChugokuHiroshima PrefectureHiroshimaChudenmae Station / Fukuromachi Station
NUMBER OF ROOMS
409
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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ANA CROWNE PLAZA HIROSHIMA, AN IHG HOTEL (AU$114): 2024 Prices & Reviews (Japan) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about ANA Crowne Plaza Hiroshima, an IHG hotel
Which popular attractions are close to ANA Crowne Plaza Hiroshima, an IHG hotel?
Nearby attractions include Hiroshima Peace Memorial Museum (0.4 km), Hiroshima National Peace Memorial Hall for the Atomic Bomb Victims (0.4 km), and Okonomimura (0.5 km).
What are some of the property amenities at ANA Crowne Plaza Hiroshima, an IHG hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at ANA Crowne Plaza Hiroshima, an IHG hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at ANA Crowne Plaza Hiroshima, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at ANA Crowne Plaza Hiroshima, an IHG hotel?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to ANA Crowne Plaza Hiroshima, an IHG hotel?
Conveniently located restaurants include Hassei, Okkundo Otemachi Honten, and Okonomiyaki Nagata-ya.
Are there opportunities to exercise at ANA Crowne Plaza Hiroshima, an IHG hotel?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at ANA Crowne Plaza Hiroshima, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does ANA Crowne Plaza Hiroshima, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at ANA Crowne Plaza Hiroshima, an IHG hotel?
The staff speaks multiple languages, including English and Japanese.