Not having stayed in any other hotel in Sapporo I cannot comment on the quality of other hotels. However being an Accor Hotel I thought was a safer bet. However I did not get an upgrade despite my being a Platinum member. Furthermore there were no additional amenities or other little goodies normally accorded to Platinum members. Rooms are otherwise... More

The hotel is good. Functional. Pleasant staff. It works. Not outstanding but no complaints. However what is outstanding is the Japanese restaurant on the top floor. Part of 21 bar. Initially they were clearly reluctant to let us in with children but we got them over that. The teppanyaki was with a French influence. The food really was outstanding. The... More

I stayed at the Novotel Sapporo in November 2012 with my partner and our friends. We found the hotel to be great value and a very positive hotel experience. The staff where very helpful and accommodating. The hotel staff had no problems with English and where able to point us in the right direction and answer any questions we had... More

It was the first time I stayed in that hotel and I was after all quite pleased with the property. It is located at the far end of the Susukino district, about 3 minutes from the main entertainment street with its bars and restaurants and 15 minutes walk away from the start of the main Sapporo shopping street and shopping... More

My 14-year-old son and I, as a part of 35 people tour group visitted Hokkaido during 21-27 July 2012. We stayed 2 nights at this hotel on 23-24 July. My son and I stayed in a twin beds room, which is rather small, but clean,and had everything we needed.(except WIFI) Most staff understand English and very helpful. Anyway, It's a... More

I attended a business converence in Sapporo during the 2012 Snow Festival and stayed at the Novotel Hotel in Sapporo. The hotel has a great view out over the city to the nearby Mountains. It is close enough to walk to the Snow Festival area, but the hotel does provide free transportation to the area. The room was large (even... More

We stayed for two nights in the beginning of July. The twin beds and sofa bed were more than enough for us (two adults, two children, 11 & 7). Clean, stylish rooms, good service in English. Breakfast has both Japanese and Western fare, would recommend the Japanese stuff. Bacon, sausage and scrambled eggs were pretty weak, whereas e.g. steamed meatball... More

We (2 adults and 2 young children) went to Sapporo for Ice festival for 3 nights and stayed in a standard room. It is located just below Susukino area where many bars and restaurants are located which is very good for dinning out. As advertised, the room was very small and had 2 single beds just enough to sleep with... More