The only good thing about this hostel is it's location, you can literally just cross the street and you are on the west lake and there's a bus station right in front that will take to all the touristy spots. The room was so small, you could fit a bed in there and that's it, the bathroom as well a... More

Went to Hangzhou for a night during the NYE holidays and booked a room in Westlake Youth Hostel through agoda.com. Took a cab to the hostel upon arrival at the train station and the cab driver did not where it is. Lucky thing that I did my research prior to the trip and I manage to direct the driver to... More

I stayed here for two night in their single room, which was basic but adequate and ensuite. Food both Western and Chinese downstairs, cheap beer, lounge/bar to hang around in. Wifi and computer terminals to use. These guys spoke great English, were very helpful and knew the types of things travellers need. Location is a little out of the way... More

This hostel is great, especially considering it's supposed to be a youth hostel, and one often doesn't associate that concept with nice things. The pros are the rooms, the staff, and the food. We had a double room with a private room and it was basic but exactly what we needed and wanted. The staff was friendly and gave good... More

I stayed at Westlake Youth Hostel for 2 nights and it was a good rest for me after a hectic tour in Shanghai. The hostel is situated just a 5 minutes walk from Xihu (Westlake). The staff were helpful in assisting me to book a tour and giving directions to various places. I didn't eat in and chose to walk... More

I met a wonderful and helpful staff when check in, but not for the next 2 days, they were ignorance. For example, when I asked for the best way to go train station and bus station, they only adviced to take cab instead of public transportation. But then will be costly for a backpacker (eventhough they told is RMB10+, but... More

Stayed for a couple of nights. The staff were very friendly and helpful. Rented bicycles which I thoroughly recommend. Nice and clean room with basic A/C. The food was average and a little pricey but convenient as the menu has dishes listed in English. Would stay here again. Was just what I needed from my stay.

Stayed here for 3 nights and was a great stay. The room was comfortable and clean with air-con, very nice outdoor area, good inside area too. They offer good food at cheap prices also. Staff speak English and were very friendly and very helpful. Good location to experience the lake, although a bit further to town and not so many... More

Good location (except when it comes to taxis), lovely courtyard and a fine staff! We had a double room that was a bit worn, but comfortable. No problems with the AC and plenty of hot water...but also plenty of mold in the bathroom. This may be "the norm" for China? The room was spacious and quiet. If you can, bring... More