Really can't complain - rooms are excellent: modern and well kept. The restaurant is fine - I felt like I was heading back to the sixties in terms of style... But in a good way! Well placed for the airport and attentive although a little ropey on English. Only gripe is that the concierge seems to be in cahoots with... More

Stayed in this Holiday Inn due to business after 17 hours flights. I had the best rest that night and the buffet breakfast is also very good. Full range of food and great service. Highly recommend. One thing I'd like to suggest to improve is to being more efficient at the front desk service. Check-in and out took a bit... More

I only stayed the one night in this hotel as it was convenient for my Chinese staff. But not again, I just hate staying at a hotel when you cannot have any control over the air conditioning. I was told it would come on at 5.30pm but it did not and I had to sleep with the window open as... More

As a frequent business traveller in China, I stayed here 4 to 6 nights per month. Their service is attentive, the room is very clean and cozy, the breakfast offers variety of choices, and the price is quite resonable. The location is not in city center (about 30 minutes drive) but comparing to lots of other hotels in Hangzhou, this... More

Nice atmosphere, with very polite staff and good service. Nearby several restaurants, bars, shopping and cinema options. More

Xiaoshan is between the airport and Hangzhou city. Downtown is still 45min+ away, airport is 30min. Meanwhile there is really nothing for western palettes here. I have been to many cities in China, and can honestly say all the hotel meals are poor, and there is nothing nearby worth going to for food either. People smoke and phlegm all the... More

everything you'd expect from holiday inn ... friendly staff , good english , convenient for hangzhou airport ( about 20 minutes , 90 RMB in july 2011 ). More

I stayed here for two weeks in January. I was very suprised at how nice the hotel is with it being my first trip to China. The staff are very pleasant and helpful. The rooms are nice and well maintained. The staff at the Circle Bar are great! I wasn't too impressed with the Chinese food on the 2nd floor... More

The hotel is not in the city center but for the scope of my business trip was in the right position: approximately in the mid between the lake and the airport.. Don't expect to have so much from the area, a taxi is necessary to reach Hangzhou attractions or to have a wider choice of restaurants and malls. Rooms are... More