Beautiful location with beautiful lake view room. I spent three days in the hotel without going out. That's after all the west lake experience that I came for - quiet and reflective. Beautiful garden that takes in the lake side that no one apart from hotel guest can access to. Food is also nice in the restaurants. Room is great... More

The property the hotel is located on is one of the best in the area. The grounds are beautiful. The staff at the hotel was very nice. The rooms in the hotel are not great. Many of them smell like cigarette smoke and they are in need of an upgrade. In addition, there was a large family staying in the... More

A fantastic hide-away in the middle of Hangzhou. A great collection of villas designed in elegant Chinese architecture along the over 1,000 years old lake with many legends, including the romance of the White Snake and the Pagoda. Rooms are great, and service is perfect. A campus for a nice walk, quiet zen-gardens, a great teahouse with life Guzeng Music.... More

This is a residential turn into hotel. Te experience is staying in a Bungalow's room. The rate is relatively expensive compare to many 5 Star hotels in Hangzhou as the room is small and with basic furnishing only. But the location of this hotel is excellent. It's just next to West Lake and walking distance to other main attractions. The... More

I went there during my trip in china because i wanted to offer myself one very good hotel (in the others cities i went in youth hostels) and it was i seen in the pictures in the website. The room was big, with TV, internet, beautiful bathroom and other services. The room-service is also very good, the restaurant too. There... More

Stating life threatening asthma and allergy concerns, my Chinese speaking colleage requested a non-smoking room at this hotel for a critical business trip in Hangzhou, a beautiful city. It took us two days to reach Hangzhou by plane for this occasion, and when we arrived, we found that the halls were dim and dirty and smelled like smoke. Our room... More

If you want to experience West Lake, this is the hotel. The room we stayed in was literally 20 feet from the lake. Great view. Perhaps these were some of the better rooms, but with the exchange rates in our favor, pay for the best and it's still cheap for what you get. The hotel apparently was/is used for state... More