I stayed at the Holiday Inn Hangzhou City Centre because my company was having a meeting there so there was no choice. I did not have much expectation because it looks to me a very old hotel, and Holiday Inn isn't the brand that strikes me as very outstanding. After the stay, I can say it surpassed all my expectations...
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I agree with almost everything previous reviewers have documented. However, i need to emphasize on the slowness of the internet speed. I felt like I was back to 15 years ago, using a dialed up link instead. If you need to work while you are in this hotel, and your work requires you to have internet connection, please do yourself...
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Dear G_Food_Lover，
Thank you for taking the time to share your comments.
Please accept our most sincere apologies for the experiences that you described. It was disappointing that you are not satisfied with our Internet; we certainly take all of your comments very seriously. Over the last three weeks we have experienced a number of Challenges with the Internet Services...
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This hotel is definitely improving as this is my second visit, however it still has some way to go.
The room was OK, if a little dark. But it was very clean and in a good state of repair.
The bathroom is very nice, clearly having recently been refurbished. It was exceptionally clean and was the Japanese Toto designer brand...
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Dear Samuraifoo
Thank you for taking the time to input your comment about your recent stay at Holiday Inn Hangzhou City Center. I was concerned to learn of the problems experienced with your stay. Kindly accept our sincere apologies for any inconvenience caused. The food you received is not in line with our usually high standards. We have discussed these...
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I stayed at this hotel in March 2012 for 1 night on a business trip. The price is very good at about 550 embrace per night. The rooms very not very big with an old box style tv in the middle of the room on a wide console unit, which made the space even smaller. The bathroom had a shower...
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Dear BoroughMark
Thank you very much for taking the time to share your thoughts about your recent stay with us.
Please accept our most sincere apologies for the experiences that you described, we certainly take all of your comments very seriously. I was surprised at your comments on the TV set as we have 32" and 38" flat screen in...
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Very centrally located. Well-sized rooms with all comfort of a 4* hotel. Great service and great restaurant.
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Dear AJdB_12
Thank you very much for taking the time to review Holiday Inn Hangzhou City Center. We appreciate your positive feedback on our rooms and facilities.
See you next time in Hangzhou! If we can offer any further assistance please do not hesitate to let us know.
With best regards
Linda Zhang
PR Supervisor
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Stayed here during 2 separate business trips to Hangzhou. Nice hotel, great staff and I liked their breakfast selection a lot. Plenty of varieties to choose from. My favourite would be the chinese dough sticks and bean curd jelly! Can't say the same for the room service menu. I've tried twice on days I felt lazy to go out for...
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Dear Jaye_H
Thank you very much for taking the time to share your thoughts about your recent stay with us. Thank you also for providing such great detail.
We are very proud to hear that you had such a good experience at the Holiday Inn Hangzhou City Center. I am glad to know you enjoyed the breakfast.
Holiday Inn Hangzhou...
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I normally try to avoid chains like Holiday Inn but I love this hotel! Everything is great.
Excellent breakfast, very helpful receptionists, good Internet connection, huge bed and as for the walk behind the hotel on a nice day well it is fantastic! If it is a nice day you have to walk along the river it's great. See the...
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Dear Alastair M
We do appreciate your loyalty to our hotel and willing to share your experience about Holiday Inn Hangzhou City Center on tripadvisor.
See you next time in Hangzhou! If we can offer any further assistance please do not hesitate to let us know.
With best regards
Linda Zhang
PR Supervisor
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Central and easy to get to tourist spots/shopping areas. Room facilities are pretty tired, bath was not draining well at all. But this hotel certainly has the best TV reception and English programs of all the umpteen hotels we have stayed in China.
It has also the most efficient front office personnel. No hassles with check in and check out.
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Dear jbhC,
Thank you for taking the time to input your comment about your recent stay at Holiday Inn Hangzhou City Center. We are very proud to read your appraisal of our services and TV.
Once again, thank you very much for your comments and we are looking forward to your next visit. If we can offer any further assistance...
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Had a short stay during a business trip recently, and found hotel to be relatively basic, but a very easy place to stay. Undoubtedly the best selection of Western TV stations of any hotel I've stayed in throughout China. The hotel is well-priced, and it's well worth to pay a little extra for the club floor, to get a quiet...
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Dear Steveck
Thank you very much for taking the time to share your thoughts about your recent stay with us.
We are very proud hear that you had such a good experience at the Holiday Inn Hangzhou City Center.We are glad you like our executive club Lounge. As you said, it is valuable for money.
We truly appreciate your kind...
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We had a superior room for 3 nights, the rooms were really nice, bed was a supersize bed that was comfy and two pillows each.
The shower was hot and felt like a power shower.There was a iron/board and safe in the room.
The breakfasts were top class and all different types of food available, on most of the days...
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Dear Lee1234
Thank you very much for taking the time to share your thoughts about your recent stay with us.
We are very proud heard that you had such a good experience at the Holiday Inn Hangzhou City Center. I am glad to know you enjoyed breakfast.
Once again, thank you very much for your comments and we are looking...
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