Four Seasons Hangzhou at West Lake (China): See 194 Hotel Reviews and 239 Photos

Also Known As:: Four Seasons Hangzhou At West Lake Hotel Hangzhou; Four Seasons Hangzhou At West Lake Hotel; 4 Seasons Hangzhou At West Lake

Address: No.5 Lingyin Road, Hangzhou 310013, China

Region: China > Zhejiang > Hangzhou

Amenities:

Bar/Lounge Business Centre Fitness Centre Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #2 of 1,560 hotels in Hangzhou

Price range (per night): $366 - $691

Hotel Class:5 star (5*)

Official Description (provided by the hotel):: In China’s most picturesque setting, Four Seasons reveals an intimate lakeside village, melding centuries of tradition with chic contemporary style. Convenient to business and shopping, discover a tranquil enclave, woven with ponds, streams and lagoons. Experience the gentle spirit of Chinese hospitality in exclusive private dining rooms and resort-style recreation, including two swimming pools and a cutting-edge designer spa. Deftly sophisticated Four Seasons care instills confidence and delight. ... more less

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FamilyHennessy

Hong Kong, China

Contributor

18 reviews

18 hotel reviews

Reviews in 18 cities

24 helpful votes

“Beautiful Hotel - Great Service”

Reviewed 8 June 2013

Our family of five recently stayed at the Four Seasons at the Westlake in Hangzhou for a short break. What an absolutely beautiful hotel with great staff and a nice selection of activities for the children. It was over the Easter holiday and the hotel organised an Easter egg hunt in their beautiful gardens as well as other games and... More

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Dear Guest, Thank you for staying at Four Seasons Hotel Hangzhou at West Lake and giving us great compliments on TripAdvisor. We were particularly pleased to read that your children were happy with activities and your family had a good time with rooms, spa and Chinese restaurant during your stay. Once again, we appreciate your valued comment and look forward... More

VictoriaEBell

Vancouver, Canada

Reviewer

4 reviews

“A wonderfully serene location and experience.”

Reviewed 5 June 2013

This was one of the most beautiful and serene locations I have visited. Attentive and friendly staff offered kind smiles and impeccable service. Everything was perfect and I could not recommend this hotel enough!

See 3 more reviews by VictoriaEBell for Hangzhou

Dear Guest, Thank you so much for having written such a kind review on our property. I am very happy to hear that you were satisfied with your stay. Your kind words have been transmitted to our entire team as a great source of motivation for us all. We wish to have you stay with us again in the future.... More

neversummer1911

Los Angeles, California

16 reviews

16 hotel reviews

Reviews in 12 cities

16 helpful votes

“best hotel in hangzhou....period.”

Reviewed 25 May 2013

this might be the most beautiful hotel i've actually stayed at...period. except for the price and still have to pay for wifi. but the rooms are very big, with a nice bathroom, and a private balcony that overlooks a courtyard. only warning is the amount of walking you will need to do to get to anywhere.....it is so spread out,... More

Dear guest, thank you for your positive feedback towards our hotel rooms. Our room size starts from 63 sqm,guest can get to enjoy a small private garden and picturesque views of the West Lake from their room. Many thanks for taking the time and sharing your opinion with us. We wish to have you stay with us again in the... More

anni t

Shanghai, China

Senior Contributor

27 reviews

27 hotel reviews

Reviews in 13 cities

7 helpful votes

“Tranquil hotel with all the comforts”

Reviewed 23 May 2013

We stayed here in February for a weekend and it was a very relaxing stay. Very helpful and attentive staff in a tranquil environment. Before you turn into the hotel entrance you might worry that the hotel would be noisy from all the traffic and bustle around the lake, but no, once inside the hotel grounds all the noise seemed... More

See 4 more reviews by anni t for Hangzhou

Dear Guest, Thank you for taking the time to leave your comment on TripAdvisor. We are very glad to learn that you had a happy stay and are satisfied with various aspects of the hotel. Your kind words are surely one of our biggest motivations. We wish to have you stay with us again in the future. Best Wishes. More

davidw099

Shanghai

3 reviews

3 hotel reviews

Reviews in 2 cities

“Best Hotel in Hangzhou”

Reviewed 22 May 2013

Great Hotel, good service, fantastic facilities. Service: most staff (I didnt even remember seeing these staff upon checking, but they were referring me by my last name.) They offer free bike rentals, so guests can bike around. As i was saying we need some water to my friend, the staff brought water after we got our bikes, saying 'in case... More

Dear Guest, our upmost gratitude towards your liking of our hotel’s location and room facilities. Our outstanding outdoor pool is inspired by infinity pool and with just an alley from Yang Gong Causeway, guests can feel as if they are swimming freely in the West Lake. We sincerely look forward to your next stay with us. Best Wishes. More

forsterpartners

Davos

1 review

“Beautiful Hotel, great location, fantasitc Service”

Reviewed 15 May 2013

This hotel is placed at a great location. Especially, if you wish to explore the West Lake area with the beauty of the scenery, wonder through the different parks and visit different temples, then you can’t choose a better location to stay then where the Four Seasons is located. Furthermore, the hotel has its own beautiful garden with a nice... More

Dear Guest’s Name, Thank you for taking the time to leave your comment on TripAdvisor. We are very glad to learn that you had a happy stay and are satisfied with various aspects of the hotel. Your kind words are surely one of our biggest motivations. We wish to have you stay with us again in the future. Best Wishes. More

Tour C

Burlingame, California

14 reviews

11 hotel reviews

Reviews in 10 cities

4 helpful votes

“beautiful property”

Reviewed 11 May 2013

it is a very luxury hotel, I spent 2 nights here, room 108. the room is very big, with a private balcony. breakfast is semi-buffet, you need order from their menu, then there are some light items for you to pick yourself. the price is something like $700-$800 per night, dont know why they need charge extra on the wifi... More

Dear guest, we are very grateful for your comments towards our room size and the views of our hotel. We wish to have you stay with us again in the future. Best Wishes. More

Dingos8baby

Pacifica

24 reviews

7 hotel reviews

Reviews in 9 cities

10 helpful votes

“If you pay $800 for a room, you shouldn't have to argue about food”

Reviewed 10 May 2013

The hotel is beautiful but isolated. We booked two rooms at $800 a room. The guy at the counter said we could eat overlooking the pool and have hamburgers, but we had to argue for 15 minutes with the restaurant that said we must have the tea buffet. I don't do buffets. So I go back to the guy at... More

Ampol J

Bangkok, Thailand

“Fantastic”

I went in spring -- it s perfect -- full blooms everywhere . Would love to go back in summer and winter again. The hotel is located in a center of west lake attraction but still feel like hidden in a secret garden . The room is huge and super luxury . Staff are very friendly and professional. would recommend... More

Dear guest, Thank you for choosing to stay at Four Seasons Hotel Hangzhou at Westlake. We are pleased to discover that you had a good time with us.We appreciate your valued comment and we look forward to welcoming you again to our hotel. Best Wishes. More

pwsea

Boston, New York

“Fabulous property and location with outstanding staff and amenities.Highly recommended.”

Reviewed 24 April 2013

Of all the 5 star hotels we used on our trip through China the Four Seasons Hangzhou stands out as the very best. A beautiful property with quiet, luxurious rooms and amazingly attentive staff. Restaurants were top notch and room was quiet with superior amenities. We can't wait to get back there. In walking distance to West Lake and its... More

Dear guest, Thank you for taking the time to leave your comment on TripAdvisor. We are very glad to learn that you had a happy stay and are satisfied with various aspects of the hotel. Your kind words are surely one of our biggest motivations. We wish to have you stay with us again in the future. Best Wishes. More

1-10 of 194 reviews

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Four Seasons Hangzhou at West Lake Hotel

Four Seasons Hangzhou at West Lake

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