After travelling the country for nearly 3 weeks, my last hotel turns out to be the best of all by far. The villa's are spectacular, but the service even better. So many nice attentions to detail and such attentive staff. The Spa is amazing, which was such a pleasure after a long and intensive trip. I can now head back... More

The setting was incredible; t,he rooms huge and beautifully decorated, with all the amenities as the sherry on top. Service was well above average: I requested my shoes to be cleaned, but was told that they only had black polish...(this remainded of Henri Ford's "Model T" in which you could choose any colour as long as it was black). I... More

Stayed at Banyan Tree Hangzhou for 3 nights at last week with my wife and 2 teenage children. We stayed in the 2 bedroom villa. The hotel car picked us up promptly from the airport. The check in was handled well. The villa itself was well laid out with all the necessary amenities. The was 2 attached bathrooms which was... More

Huge rooms with great views and all amenities. Five star without any doubts. Breakfast is plentiful and varied and service is great. It is a bit far away from the center of the city and the action, but if you want to unwind a bit from hectic Chinese urban areas, it is the place to go.

We booked a package through CX Holidays for the Banyan Tree Hangzhou. It is located about 45 minutes' drive from the airport. Absolutely beautifully designed hotel, traditional style - guests can stay in either villas or suites with balconies - we stayed in the latter: beautifully designed, clean, lovely view of all the villas and the wetland the hotel is... More

Good location, beautiful hotel, great breakfast, delicious food in both of Chinese and western restaurants, especially Dongpo pork from Baiyun. Take a choice to ride on a bicycle around xi xi wetland, you will enjoy the beautiful landscape.

A very peaceful and relaxing atmosphere in Banyan Tree. I love the classic Chinese style settings. Ideal for people who want to relax in the hotel having spa, a drink in the bar, nice food in the restaurant, a walk in the garden, reading a book in the room or the library. The beautiful Xixi Wetland is so nearby. Staying... More

I hosted a family reunion on March 9 in the hotel, with lunch and afternoon tea reception. Despite group size (18 people) and budget (less than 2000 USD), hotel staff provided excellent service all the way from planning to execution. Our lunch was Chinese style, served at the Bai Yun restaurant. Dishes are excellent, offering a mix of local and... More

Admission day is our anniversary，come to hotel my honey very happy.Day trip leaving us very happy, very memorable.Have an opportunity we have here are selected.Hotel staff in accordance with the request made to us before placement of the warm room.Breakfast also makes us feel very good.