I chose this hostel because of it's great reviews and facilities. The facilities here are of a good standard - clean and comfortable. However, there were several problems we encountered during our stay.. We felt as though we were often a burden to the staff, and they couldn't be bothered accommodating us. I wanted to do a tour, and when... More

Very friendly and helpful staff. The longer you stay, the friendlier they get! They all speak very decent English. But they are more than happy to help you practice your Chinese ;) I stayed in a three bed female dorm room. It was very clean and spacious. You can borrow towel and hair dryer for free. But you need to... More

Great location, close to everything you need. This location is very accessible; you can easily take the bus from the train station and taxi back for a reasonable 11RMB. We really enjoyed the free filtered water dispenser at the reception counter and the in room kettle is such a nice feature. Housekeeping even changed our garbage, gave us a new... More

This is a great hostel at a great price. Located right on the pedestrian street and only a short 10 min walk to the west lake. The rooms are large and beds comfortable for china standards. The rooms are clean. The staff are helpful and friendly. Excellent street food close by the drum tower (in the opposite direction of the... More

If you want views of the beautiful XiHu, forget it, this place is not that kind of place BUT it is in a beautiful part of the town right off Zhong Shan Zhong Lu. I had my own room on the 3rd floor (thats second here in Australia) which was surprisingly quiet and very clean. The bed was a king... More

My sister and I stayed here over the Easter weekend. It was not only a western holiday, but a weekend and also just a few days after the Chinese Tomb Sweeping holiday; which meant triple the normal amount of visitors! We were lucky to have booked the previous week as we took their last available room. But the Westlake was... More

A very nice hostel with excellent staff n good location!

Stayed here for 2 nights. It's about a 20 min walk from Hangzhou central railway station. Directions are easy and clear. Hostel is in a very nice pedestrial area with a lot of restaurants, small snack places and a lot of shops. West Lake is about 15 minutes walking, just take a right out of the hostel and take the... More

This hostel was perfect for us. Firstly, it's location is in the old part of Hangzhou, where it is only pedestrian streets (warning: cabs do not know where this is, so you need to find a place to tell them that is walking distance to this hostel... we had to figure this out the hard way, but if planned for... More