The hotel lobby has no taste at all, it is not a 4 star standard anyway. We arrived at lunch, so we just took lunch in the hotel, a very low class chinese restaurant is in the corner of the lobby, the price is scaring, I odered a beef steak for my son, it costed 32 Euro, the most part... More

We stayed one night at the hotel and it was a pleasant surprise. The location is really great – only 5 min walk from the west lake and 11 RBM in a taxi from the train station (if you are arriving with high speed train from Shanghai). The room is rather large, the bed is very comfortable and the bathroom... More

I stayed at this hotel for one night and I didn't really like it. Overall, the building was very nice and had a futuristic feel to it. The room was very visually pleasing, but I had some issues. When I walked into my hotem room, it smelled very musty and like smoke (it was a non smoking room). I took... More

The hotel is an acceptable 4* by Chinese standards. It was our first experience of the disconcerting practice in China to demand deposits greater than the hotel bill in advance, in this case a credit card deposit of 1800 yuan for a stay of two days booked on cTrip for 1186 yuan. We were astonished, but arriving late with nowhere... More

The hotel has a good location for visiting west lake and downtown. It not far away from west lake , only 5-mins walk. There is a bus stop and bicycle stop in the front of hotel. Some bus routes lead to famous scenes of west lake. Or you can rent a bicycle to go cycling the lake. For city trip,... More

This is a very good hotel. Although the staff are not fluent in English, it is so convenient for Westerners. It is situated in the middle of downtown Hangzhou which is great. In a 1 kilometer radius, you can get to City Life (Western supermarket), Starbucks, Subway, West Lake area of Xi Hu Tian Di and Eurdora (Western restaurant) as... More

My wife, 10-year-old daughter, and I stayed here for one night, as a recommended must-see between Xi' An and Shanghai. It's a good older, somewhat elegant hotel. Its location is wonderful, just a few blocks to West Lake and Hangzhou's old town, and a few blocks to a nice, lush, hilly park, where locals gather on mornings for tai chi... More

This hotel had good reviews and we booked a superior room (449rmb) for one night. When we arrived, they informed us that our room would not have a window. This was definitely not indicated on elong when we booked. They told us that for 649rmb we could have a window, no breakfast included. Reluctantly, we agreed. Then they told us... More

Stayed for 2 nights with friend who was coming opposite way from canada and I had arrived from UK - superb location, I was out when friend arrived but she was given another room key so waiting when i got back from dinner - great breakfast and lovely room - avoided bars as cheaper and more fun in town but... More