The rooms were very disappointing and needed maintenance. The lights fused when the kettle was put on and despot three visits by maintenance, they couldn't fix it. I found the trip box and reset the same and got it working. Air conditioning did not work and the buffet was poor. All in all a very disappointing stay. Do not go... More

I arrived in the morning by train in X’ian. The room was not ready. That was no problem because I didn’t have breakfast. After breakfast the room was ready. The room was 802 on the 8th floor. My thoughts about my stay: Pro + Very nice room (I really liked the sitting area) + Free wired internet (This was great.... More

This hotel was chosen for us by our China tour company and we spent 3 nights here in April 2012 booking a double room and a single room. The location is ideal for visiting the various attractions in Xi'an including the Bell Tower, Drum Tower, City Walls, Grand Mosque, etc. it's also within easy walking distance of many shops and... More

From the moment you walk into the marble grand lobby, this is a comfortable hotel. Small lounge areas are scattered around the lobby and there is a lobby bar. We had a standard room and it was good sized with a large bathroom. Besides a large shower area, the full size bath tub has a cool set of shelves that... More

Truly grand to its name. Excellent location. Very polished. Near very busy shopping area. Will recommend. Breakfast buffet should not be missed.

Very quiet, comfortable room with nice touches. The breakfast--included in the price--was extensive and well done, catering to Chinese, American, European and Japanese visitors and doing it well. You can walk to most of the areas you would want to see (the map provided by the front desk was helpful). The wifi worked well in the lobby, the lounge /... More

Great location, reception and bar area and rooms were fantastic. It is located a quick walk to the muslim quarter and drum tower and is close to all shops. Reception staff were busy and stressed most of the time so found it a bit difficult to try and communicate in English. Some concierge were very helpful and wanting to help... More

Stayed from 3 - 5 Apr 2012. Nice hotel but note that there is no wifi in the rooms, only lan cable connection. Wifi is available in the lobby though. Be it room of lobby, internet connect can be intermittent. When I checked in after mid night, the LAN connection was not working. Unfortunately, no assistance was given because the... More

This is a high quality hotel. The room was large & spacious, and well equipped. The front desk was most courteous with good English.The breakast buffet was large, with Western and Chinese food. It is well located close to the city wall.