We loved our three night stay here! Service is so friendly and courteous - they treat you as an individual from the moment you enter their doors. Reception was very welcoming and our room was delightful with a gorgeous bed and bathroom. We were regulars at the lovely main restaurant where service is so good and friendly and the choice... More

You can never go wrong staying at a Shangri-La Hotel, and the Shangri-La Guilin truly deserves its #1 rating. The staff is absolutely outstanding. They convey a genuine desire to please and are extremely friendly and courteous. If they fail to perform, it's only because they didn't understand the guest request due to the language difference and remedy things immediately.... More

Spent 2 nights in Deluxe Twin City View Room in March 2012. It was my first stay after staying in quite a few other similar Hotels in Hong Kong / China on my trip. I was IMPRESSED. Large Hotel with massive lobby / reception upon entry. Upon arrival & every time we returned from city / tour we were gretted... More

My husband and I just returned from a 3 week trip to China, during which we stayed 2 nights at the Shangri-la Guilin. (For comparison purposes, we also stayed at the Aman at Summer Palace in Beijing; the Banyan Tree Lijiang; the Songtsam Retreat in Zhongdian/Shangri-la; the St. Regis Lhasa; the Sofitel Xi'an; and the Peninsula Shanghai.) This was our... More

This hotel does what it says on the tin. It's a large 5 star with everything you'd expect from this sort of chain at this level. Very well equipped rooms and plenty of extras in the building, including a very good swimming pool and good food options. Decor and style all a little bland, but they are serving a broad... More

Ended up in Guilin on bad weather and the tides were low so the river view was worthless. But the hotel itself was representative of Shangri-La, both in the structure itself and the hospitality services. The hotel is less than two years old, the construction materials used and construction quality is very good. I was particularly impressed with the finishes... More

We arrive at the Guilin Shangrila Hotel after a Mercedes Chauffuer Driven car meet us at the Local Airport , I was meet at the Hotels driveway by a line up of Top Management from the hOTEL WELCOMING ME. I was Blown away by the smooth as silk Service right from the Arrivals Hall at Gulin Airport to the endless... More

Stayed 2 nights in this beautiful hotel. We had a great river view from our room and speaking of , the room was big, spacious beautiful decorated and very detailed in making our stay so comfortable. Breakfast was execellent and the staff at the hotel were very informative and helpful in helping us to get around Guilin. Will definately come... More

Its was a shame we were only there for one night. Excellent sevice. Great bar. Breakfast was amazing - could have stayed there all day