Good points - the location was delightful, quiet and peaceful after the hype of downtown Guangzhou. Set amongst lovely old buildings and gardens. Near to metro (15 min. walk). Several good restaurants nearby. Rooms were adequate, clean and comfortable. We had a suite and it was well furnished and spacious. Bad points - the 'western breakfast' was the worst I... More

The cumbersome title describes two hotels: Customs House and Shamian Clubhouse (aka Red Mansion). Customs House is starkly neoclassicist and lacked kerb appeal. We stayed in the far more attractive annex - Shamian Clubhouse - a well renovated, redbrick Edwardian building. We only came here because of the amazing place known as Shamian Island. We live in Hong Kong, but... More

We spent 18 nights in this hotel. All Guangzhou is currently under works, night and day of course, in order to welcome the Asian Games end of 2010. We could hear some noise but the manager was very helpful and proposed us a good deal. The room is very clear, beds are comfortable and the loby personel is young ,... More

Also called simply "Customs hotel", this is an absolute treasure in Guangzhou. The location is fantastic - amidst gardens and a more "cultural" part of Guangzhou - lots of couples come to get their wedding photos taken just outside this hotel. Rooms are good 9nto the best in Guangzhou) but the lobby etc are very plush and so is the... More

I have stayed a few times there and have always been utterly satisfied with the service. The rooms are clean, quite spacious and comfortable. The island is very quiet in comparison to the rest of the town which is refreshing. The staff are nice and helpful. Goog value for money!

Outstanding property in the heart of Shamian Island, a quiet hideaway in the otherwise crowded, noisy Quangzhou. Conveniently located to subway and buses. Taxis always available. Service is first class and personalized but don't expect a lot of English to be spoken here. Free refriderators and computers - yes computers - not just internet but a computer in every room.

We always stay at the customs hotel on Shamian Island - opposite the park, hardly any cars are allowed on Shamian Island so quiet. Its a great place to take kids, and to relax after the Canton Fair. Rooms are clean - and breaky is pretty horrible - but just go to the White Swan bakery. Buses are available morning... More