Staying in Guangzhou during the Canton Fair, one has become used to paying too much, but this one tops them all. We were offered an upgrade for RMB 200.00 extra, but were charged for a beer in the executive lounge! Rooms were OK, but not comparable to other hotels in the same price range. Mariot, White Palace and even the...
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Stayed there for two weeks in May 2012. Clean and spacious rooms and free wifi. Location is not bad, but there aren´t many restaurants near the hotel, but two in the hotel itself. Breakfast buffet is great. Didn´t try the gym, but the pool area is great and the spa is also nice. English level among staff vary, but very...
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The hotel is conveniently situated at the heart of the city, very near to the friendship mall which sells everything. There are also many restaurant near to the garden hotel .
The hotel gave us an upgrade to a bigger room, with fruit platter. And, the breakfast spread is impressive with lots of variety and delicious.
Overall,I would come back...
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The hotel by itself is just beautiful. Pros:
1. Very well done inside
2. Appreciate someone who is a platinum member (upgrade + access to a really nice lounge)
3. Rooms are well done
Cons:
1. Location is ok but a few blocks away from the metro
2. English is a bit of a problem with hotel staff (this is...
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Dear Gueast,
Thank you for your sharing with us. We do apologize for all the inconvenience that was caused. Your comments have been shared with our team and necessary steps have been taken to ensure that our service standards will be improved on your next visit.
I hope that this experience will not deter you to visit us again in...
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Been to this hotel a couple of years ago when it was International Hotel. Was old , worn out furnitures. But this time to my surprise I booked it as Crowne Plaza, and all renewed. In the mid. of downtown very good location as well.Choose higher floors if possible:)
Dear Guest,
Thank you for taking your time to write your wonderful experience you had with us during your recent stay at Crowne Plaza Guangzhou City Centre.
We are pleased to hear that you have enjoyed your stay with us. Our team strives to exceed the expectations of our guests and provide the true hospitality of a 5 star hotel....
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I have just returned having spent 6 nights at the city centre hotel. I have stayed in many hotels at Canton fair time and this one rates the highest to me. The rooms are very spacious with free internet connection. It is nt free for one day only as suggested by some reviews. You just have to click on the...
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Dear Guest,
Thank you for taking your time in writing your review and your wonderful experience you had with us at Crowne Plaza Guangzhou City Centre.
As a 5 Star hotel, we dedicate ourselves to achieve the true hospitality and excel in our service standards. We are pleased to hear that we have exceeded your expectations and provide a memorable...
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I just completed a 4-night stay at this property during Canton Fair...I've stayed no less than 8 different hotels in Guangzhou in my 15 years of attending Canton Fair twice a year...It was my first stay at the Crowne Plaza Guangzhou, and I hope it won't be my last.
Arrived at the train station to find that the hotel had...
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Dear Guest,
Thank you so much for choosing Crowne Plaza Guangzhou City Centre while you are travelling to Guangzhou! It was such an honor that we could have your comments and high valuation regarding to our service.
We are delight that you enjoyed all our facilities which is available in the hotel and our location; it is our endeavor to...
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Staying at the Crowne Plaza in Guangzhou has been a pretty nice experience. Rooms were pretty nice and quite large. The hotel was quiet and well-decorated. Atmosphere overall pretty comfortable. Having a drink at the lobby bar is fine - except for the fact their cocktails contain no alcohol or so little you just can't feel it. Breakfast is very...
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Dear Guest,
Thank you for taking your time to write the review and we are happy to hear that you had a wonderful stay with us at Crowne Plaza Guangzhou City Centre.
We are highly appreciated for your constructive comments, which are extremely helpful for our improvement of service and facilities. Next time you come to Guangzhou, please do contact...
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Was in town for work, stayed here because it was right next door to the TV station where I was going for work the next day so for me, location was perfect. The room was average, nothing special. The sauna was great. Restaurant was alright, buffet was fairly well priced and had a great selection. Check in was okay. Didn't...
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I stayed here for a business trip and as I am a Platinum IHG member I got an upgrade to a small suite. Great super impressive room with a HUGE square bathtub (I would have preferred a longer one as I am not a square but more of a rectangle).
I had a great room on the upper floors and...
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Dear Guest,
Thank you for choosing Crowne Plaza Guangzhou City Centre on your recent stay in Guangzhou. We would also express our appreciation for your comments with concern to the hotel services.
Please do accept our sincere apology for any inconvenience caused. We would like to assure you that we have communicated your feedback to the concerned department and corrective...
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