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Hilton Guangzhou Tianhe

5.0 of 5
No.215 Linhe Xi Heng Road, Tianhe, Guangzhou 510500, China
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Hilton Guangzhou Tianhe
Ranked #15 of 1,770 hotels in Guangzhou
4.5 of 5 stars 45 Reviews
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45 reviews from our community

    Trip type
Traveller rating
    18
    22
    5
    0
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Date Rating
Zhangjiagang, China
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 29 May 2012 NEW

I was attending a conference at the hotel, stayed at the executive floor and extended my stay with 2days for leisure. I was extremely happy with the service I received and I absolutely loved the room. Great spa and swimming pool as well! Will definitely stay here again on my next visit to Guangzhou!

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Christchurch, New Zealand
Contributor
18 reviews 18 reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 28 May 2012 NEW

Stayed for only two nights for the Canton Fair, and based on this stay I will be certainly be back. Apart from the Shangri La this would be the best hotel I have stayed at for the Fair. Hotel is brand new so obviously very modern, rooms are spacious and comfortable with good bathroom facilities. The executive floor is very... More

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Hong Kong, China
Contributor
16 reviews 16 reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed 23 May 2012

I stay here about 5-8 nights/month.... home away from home. Rooms are comfortable. Well designed desk for business travelers. Big and modern bathroom with separate shower and soaking tub. Good breakfast selection and decent gym. Front desk check in very smooth. Room service menu could do with an upgrade... I'm getting bored of it.

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Hilton Guangzhou Tianhe, Manager at Hilton Guangzhou Tianhe, responded to this review
24 May 2012

Dear Honored Guest, Greetings from Hilton Guangzhou Tianhe. We are delighted you have chosen to stay with us for many times and trust you are satisfied with our service. All Team Members at Hilton Guangzhou Tianhe are looking forward to welcoming you again in the following days. Best Regards More

Miami, Florida
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 May 2012
1
person found this review helpful

Stayed here during the recent Canton Fair. The location is convenient for travel to and from Hong Kong as it is near the train station. Rooms were new, modern and clean. Executive floor lounge food and drink was also very good....although the staff seemed to be a bit overwhelmed by the amount of guests in the lounge. During the fair... More

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Hilton Guangzhou Tianhe, Manager at Hilton Guangzhou Tianhe, responded to this review
24 May 2012

Dear Honored Guest, Greetings from Hilton Guangzhou Tianhe. We are delighted you have chosen to stay with us and that you are satisfied with our service. We appreciate your time in providing your comments in regard to inexperienced working skills. We will take this into consideration and communicate this to the relevant department. All Team Members at Hilton Guangzhou Tianhe... More

Durban, South Africa
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 7 May 2012

The sparkling new Hilton, Tianhe, offers a luxurious escape from the chaos of the Canton Fair. I have been visiting Guangzhou at least twice a year for the last ten years, and this is without a doubt the best hotel that I have stayed in to date. The decor is modern and luxurious, and the condition and cleanliness of the... More

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Hilton Guangzhou Tianhe, Manager at Hilton Guangzhou Tianhe, responded to this review
13 May 2012

Dear Honored Guest, Greetings from Hilton Guangzhou Tianhe. We are delighted you have chosen to stay with us and trust you are satisfied with our service. All Team Members at Hilton Guangzhou Tianhe are looking forward to welcoming you again. Best Regards More

menorca
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 May 2012

I visit the Canton Fair every year and have stayed at different hotels. This is the best so far. I found an excellent deal on "Beds on line" that I reached comparing prices through tripadvisor. During this fair good hotels normally ask for aprox. 200-250 Euros per night, but I managed to stay there 3 nights for 380 Euros. Well... More

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Hilton Guangzhou Tianhe, Manager at Hilton Guangzhou Tianhe, responded to this review
13 May 2012

Dear Honored Guest, Greetings from Hilton Guangzhou Tianhe. We are delighted you have chosen to stay with us and trust you are satisfied with our service. Hilton Guangzhou Tianhe was opened on August 2011 with prime location in Tianhe District. Guangzhou East Railway Station, IKEA, Jusco and shopping center are all within walk distance. All Team Members at Hilton Guangzhou... More

Hidden Vault
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 29 April 2012

Lounge is okay on the executive floor but when I asked about internet connection in my room, I was told to pay 30 Yuan extra. It should be free from what I know. Staff clearly didn't realize this. Breakfast is average imo. More selections would be great. Otherwise, another comfort day with Hilton.

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Hilton Guangzhou Tianhe, Manager at Hilton Guangzhou Tianhe, responded to this review
2 May 2012

Dear Honored guest, Greetings from Hilton Guangzhou Tianhe. Thank you for stay with us and share your experience. We will take your advice into consideration and improve our service and F+B quality. All of team members at Hilton Guangzhou Tianhe are looking forward to welcoming you again. Best Regards More

Chelmsford, United Kingdom
Senior Contributor
21 reviews 21 reviews
Reviews in 13 cities Reviews in 13 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 28 April 2012

Stayed at the Hilton Tianhe for 3 days during the Canton Fair. You are greeted at the train station and offered a free shuttle bus to the hotel. It would take around 10 mins to walk but if you have baggage I'd suggest the bus. This hotel only opened last year and is very fresh and modern. Check-in was fine... More

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Hilton Guangzhou Tianhe, Manager at Hilton Guangzhou Tianhe, responded to this review
2 May 2012

Dear Honored guest, Greetings from Hilton Guangzhou Tianhe. We are delighted you have chosen to stay with us and pleased to hear that you have satisfied with our service. Sorry for the unhappy experience regarding to internet charges, we would take action to make the fee notice more obvious to catch guest attention. All of team members at Hilton Guangzhou... More

Milano
Top Contributor
83 reviews 83 reviews
Reviews in 33 cities Reviews in 33 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 27 April 2012

Hilton Tianhe is a new 5 stars hotel in Guangzhou. I used to stay in other hotels there for the canton fair and I have to say this is one of the best. Nice location (a lot of restaurants at a walking distance) and nice rooms: I stayed in a JS but even regular rooms are nice. There’s a top... More

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See 2 more reviews by Principissimo for Guangzhou
Hilton Guangzhou Tianhe, Manager at Hilton Guangzhou Tianhe, responded to this review
1 May 2012

Dear Honored guest, Greetings from Hilton Guangzhou Tianhe. We are delighted you have chosen to stay with us and pleased to hear that you have satisfied with our service. Furthermore, thank you for your advice on our faulty service, we already launched English training for our front tier staff and improve their service skills. All of team members at Hilton... More

Nicosia
Senior Contributor
36 reviews 36 reviews
Reviews in 22 cities Reviews in 22 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 23 April 2012

That was the best Hilton i've ever stayed. Staff was lovely and helpfull but their English was limited. It was hard do communicate with them. Rooms were well furnished and spacious. Breakfast was good and variable. Lobby bar was nice. Also food quality was perfect. Il Ponte restaurant is a choice that you should try. Location of the hotel was... More

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Hilton Guangzhou Tianhe, Manager at Hilton Guangzhou Tianhe, responded to this review
24 April 2012

Dear Honored guest, Greetings from Hilton Guangzhou Tianhe. We are delighted you have chosen to stay with us and pleased to hear that you have satisfied with our service. Moreover, we would also appreciate you indicate our staff service weakness on English skills, hotel already hired an English teacher in order to improve our English service for foreign guests. All... More

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Additional Information about Hilton Guangzhou Tianhe

No.215 Linhe Xi Heng Road, Tianhe, Guangzhou 510500, China
Price range (per night):* 134 AUD - 297 AUD

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