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All 1,770 Guangzhou hotels »

Grand Hyatt Guangzhou

5.0 of 5
No.12 Zhujiang West Road, Pearl River New City, Tianhe District, Guangzhou 510623, China
Hotel amenities
Grand Hyatt Guangzhou
Ranked #9 of 1,770 hotels in Guangzhou
4.5 of 5 stars 364 Reviews
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364 reviews from our community

What travellers say about this hotel
  • Breakfast buffet(5)
  • Canton Fair(3)
  • TV tower(3)
Traveller rating
    164
    158
    39
    2
    1
Only show reviews for Family (9) | Couples (13) | Business (81)
Date Rating
Eden Prairie, Minnesota
Contributor
20 reviews 20 reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 20 May 2012
1
person found this review helpful

What stands out for this hotel vs many other 5 stars hotels is the service. Everyone from the concierge, to the front desk, to the gym and the market cafe (breakfast) does it with a smile and a genuine desire to provide great service. Quality of breakfast here is way better than Shangri-La Guangzhou and so is service. Way to... More

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Shanghai, China
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 19 May 2012
1
person found this review helpful

I am still staying at the property as I am writing this. Overall this is a friendly and well-run Hyatt property, and the hardware is among the best that I have seen in China. The club lounge offers a peaceful and friendly atmosphere and is a good retreat from the busy city; the (continental) breakfast is great. Highly recommended for... More

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New York
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 14 May 2012

My colleagues and I have stayed at the Grand Hyatt Guangzhou on several occasions during the Canton Fair. The hotel is fairly new and the rooms are great - clean with a simple design. The food at the hotel is much better than any of the other hotels we’ve stayed at in Guangzhou – the breakfast buffet has a great... More

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Hong Kong
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 11 May 2012
3
people found this review helpful

This is a very comfortable modern hotel. Entry at ground floor level is uncluttered, as the check-in is on Level 22, so guests need to proceed to the elevators and are quickly whisked away upstairs. Not the first hotel I've experienced with a lofty check-in, although usually such facilities are reserved for club floors. The layout of the hotel ensures... More

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See 3 more reviews by Hotel_Inspector_HK for Guangzhou
Shenzhen, China
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 30 April 2012

For a hotel which is not located in a high rise building it is quite uncommon to place the reception and hotel lobby at the top floors of a 30 storey building. I found it a bit strange and unconvenient to climb to reception first and then change the lifts to the room. Anyway quickly get used to it. American... More

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Turin, Italy
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 27 April 2012

Good hotel , design and decor are really nice Staff service is excellent . Buffet breakfast , lunch and dinner are the most attractive I have experienced . All foods are prepared in open kitchen and the food selection is really big . Italian , international , Chinese , Japanice dishes can be selected and all of them are good... More

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Dhahran, Saudi Arabia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 24 April 2012
1
person found this review helpful

The hotel is nice good location in front of a nice park very relaxing to walk in with ur beloved or after a long working day at night the breakfast was the only food I tryed in the hotle but the problem for vigi or muslimes they dont have a vigiterian pan or dont chif is not having gloves, regarding... More

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Surfers Paradise, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 13 April 2012
1
person found this review helpful

I stayed at Grand Hyatt Guangzhou in in March and whilst the hotel was lovely and the front desk service great I must warn you to check your credit card statements after staying at this hotel. The hotel charged my Credit Card in February which I paid and then I noticed the same charge on my statement again in March.... More

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Hong Kong, China
Top Contributor
61 reviews 61 reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 12 April 2012

i echo the views of others in that the building structure is way too weird... and way too inefficient... travelled there for business and waiting for the elevators to come is as though you are in a 100 storey building, such a waste of time especially if you are on business trips...

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See 2 more reviews by Roberto275 for Guangzhou
Queenstown, New Zealand
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 7 April 2012

business centre close on saturdays and sundays = doesn't make sense for a business hotel. staff is helpful (Tiffany), but the internet rate is bad. 30 minutes (inclusive of supposedly 10 free minutes) is at RMB 45. room structure is weird, as sometimes i have the feeling of knocking into walls without me knowing. location is bad, apart from the... More

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Additional Information about Grand Hyatt Guangzhou

  • Guangzhou Grand Hyatt
  • Guangzhou Hyatt
Address: No.12 Zhujiang West Road, Pearl River New City, Tianhe District, Guangzhou 510623, China
Price range (per night):* 194 AUD - 386 AUD

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