Customer experience is not what they value the most. It was my third time here and the experience is consistent - Holiday Inn employees don’t value their customers. Service is poor and price/value ratio is way below average.
- Samara Holiday Inn

Customer experience is not what they value the most. It was my third time here and the experience is consistent - Holiday Inn employees don’t value their customers. Service is poor and price/value ratio is way below average.
Dear Gaidar,
Thank you for staying with us. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to...
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Great Hotel. Clean..Free wifi...was in an executive room..one of the best hotels i have been too...nice bar...very good restaurant..good value for money...very recommended. Only drawback no payment can be made in Euros or other currency except local currency or credit card.
Very good location in the historical center with Volga river in front of the windows. Free wifi, clean rooms, excellent service. Honestly I thought the hotel is brand new due its cleanliness. Reception informed memory is 4 or 5 years old. :-)
A good business hotel in the very center of the city, about 50 meters from the main street and 200 meters from the river quay. All the main sights are within walking distance. There is free wi-fi and the hotel has a lot of conference rooms and a very good business center.
The rooms are light and quite spacious. They...
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Excellent product and the management and staff should be recognised for doing a great job, by friendly and professional, well done!
This hotel is absolutely fine for the business or leisure traveller. Nice and modern with standard, but decent, food offerings which are a little overpriced. Wifi was free and ok, but TV has few English language channels which often didn't work anyway. My room was always well cleaned and overall no complaints.
Perfect hotel for short business trips. Good breakfast,fast service.
Good quality, functional hotel. Excellent service, good food. Nice indoor pool, not very big but big enough to swim a few laps, with jacuzzi, great after a day on your feet. Will return.
This spring we celebrated the 15’Th anniversary of our firm. Several weeks we have prepared to this date: have chosen the place of banquet, written the programme, invited guests. The place of celebrating was the Hotel Holiday Inn Samara. As for organization and service I hadn’t any remarks. It was spacious room with several round tables, covered with snow-white tablecloth...
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This hotel is just great for the location, service and overall quality of stay, especially for Samara. Remarkable restaurant with smart choice of excellent food.
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