Pros: This hotel is relatively close to the airport. Also, the price was competitive and the staff were sometimes helpful. Cons: The air conditioner did not work because there was no outlet to plug it in and no extension cord to reach existing outlets. I opened the window hoping to get fresh air - big mistake - mosquitos. I was...
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We thank you for your feedback, as your opinion is very important for us.
We're sorry you were so disappointed with your stay. It's difficult to respond to specific complaints when we can not solve these problems at the hotel. Only one we can offer for you to stay in our hotel next time with free room upgrate and free...
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the place is not bad but it would not be my first choice. This means that there is everything you need but all things are a bit old and not of high quality. The toilet is old and water makes noise when neighbour is using the shower (at least in room 301, you can still manage to sleep). There is...
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Thank you for your feedback. Your opinion is very important for us. All rooms of category, you stayed in, will be completely renovated in 2 months. Other categories of rooms (Standard Double/Twin and Standard single) were renovated in 2010.
We are looking to welcoming you next time to our hotel.
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The hotel is a bit out of town centre but well served by bus services and it's only a 5 minute walk to a brand new Metro station. There are no good restaurants in the vacinity and the breakfast was limited and lacking in variety. However the staff were very friendly and the bedrooms were clean, comfortable and modern with...
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Thank you for your review.
Unfortunately, our property does not have a lift, because the hotel is located in historical building. To avoid a misunderstanding with guests, we added this detail to all decsriptions of our hotel.
Thank you for your kind words about our service, staff and rooms. We will be happy if you will stay at our hotel...
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Nice and clean hotel. the services are good and the staff are friendly , they speak English and always willing to help .
The TV in the room is with Russian channels only, you won't hear anything in English .
There is a free wireless internet 24 hours and if you don't have your own laptop you can borrow one...
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Thank you for your feedback. We thank you for all your words about our hotel.
Unfortunately, we do not have a satellite TV, only cable, so that you saw only Russian channels. But we are planning to adjudge it in 1 or 2 months.
You are welcome next time, you will be in Saint-Petersburg, to our hotel!
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I stayed there 5 nights with my husbend and two little daughters, and really enjoyed my travel. The price is cheap and reasonable for a 3-star hotel. The hotel was enough small and friendly and in an excellent location within easy walking distance of the Ligovsky Prospect and Railwas station, Nevsky Prospekt . The staff was very helpful and spoke...
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Dear guest! Thank you for your warm words about our hotel! We will do our best to make your stay in our hotel very comfortable, when you will be next time in our city! You are welcome!
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Service of good quality, proffesional and well-qualified staff, spacious rooms!
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Thank you very much for your kind review about our hotel. I hope that you will come back to St.Petersburg with your child as soon as possible and you will live together in our hotel!
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City Hotel Comfitel is far from the center of the city {Nevsky prospect]. The public transportations of the city are old and dirty. So someone must take a taxi to reach his destination. First problem. The taxi costs about 10 euros. The Ligovsky prospect where the hotel is built is very noisy. Even if we stayed in the 5th floor...
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Dear SIr/Madam!
Thank you for you opinion, listed in 2006!
Now we are new-renovated hotel with well-improved service!
I am coordinator of booking service of Comfitel Hotel Group( new owner center of Comfitel Hotel)
and I am looking to welcoming you as soon as you plan to have trip to St.Petersburg. Please, be so kind and give us new chance!...
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